Configuring a Rear Marketing Display (RMD)

The Remote Marketing Display (RMD) feature allows you to connect a secondary display to an Oracle MICROS workstation. This application is configured via the Simphony EMC Data Extensions module, and then can be assigned to workstations with a 10–inch display attached. This extension application only works if there is a secondary display connected to a workstation. If the secondary display is a touchscreen, you have the option to show customers current transaction detail, and then prompt them to confirm their order. If there is change due, a dialog box is shown to customers. The system can also show customized images during a transaction, or videos while the workstation is idle. If video files are placed on workstations (via CAL), then the application plays designated videos every 5 minutes (by default).

Pre-Requisite Requirements

  • Supported Hardware

    • 10–inch Display device

    • Oracle MICROS Workstation 6 Series - 610, 620, 650, and 655

    Note:

    Workstations running Oracle Linux for MICROS are not supported for this feature at this time.

    Each workstation with a secondary display attached, should be calibrated by following the steps outlined in the Oracle MICROS Workstation 6 Series Setup Guide for 610, 620, and 650 documentation, specifically the Calibrating the Workstation and 10–Inch Customer Display topic.

  • Supported Software

    • Simphony Workstation Client Versions:

      • 18.2.x

      • 19.1.x

    • Images and (optional) videos are used with the Rear Marketing Display (RMD), and are required in order to fully configure and utilize the application.

RMD Configuration

To configure this feature, you must have EMC access privileges assigned to your Role for the Data Extension, Extension Application, Workstation, and Content modules. To configure the Remote Marketing Display (RMD), complete the following steps:

Configuring the Extension Application

  1. Access the EMC.

  2. Navigate to the Enterprise or Property level, click the Setup tab, under Custom Content, and then select the Extension Application module..

  3. Insert a new record and name it OCS2020. Toggle to Form view.

  4. From the General tab, click the Insert Application Content button.

    Figure 54-1 Extension Application Module


    This figure shows the EMC’s Extension Application module with the Insert Application Content button highlighted.

  5. Enter the following text in the fields shown below:

    • Zoneable Key: Application

    • Description: Main OCS Application

  6. Click the Designer tab.

  7. From the Content Type drop-down list, select 3 - DLL.

  8. Click the Import from a file link, and then select OCS2020.dll.

    Note:

    The File Name Origin field auto-populates to reflect the full name of the OCS2020.dll.

  9. Click the General tab and enter OCS2020.dll in the Disk File Name column of the record. Note the Disk File Name entry is case-sensitive and must be the same as the actual file name including its file extension.

  10. From the Target field, click the ellipsis (…), enable the Win32 operating system checkbox, and then click OK.

  11. Enter the appropriate Simphony Minimum / Maximum version information in the Version field. Click the ellipsis (…), and in this case, enter 19.1 in the Maximum field, select the checkbox adjacent to the maximum version number, and then click OK.

    Figure 54-2 Edit Application Content Version Window


    This figure shows the Extension Application minimum / maximum Simphony versioning configuration window.

  12. Click Save.

Configuring the Data Extension

Configure the data extension record. This configuration allows you to enable or disable the RMD application on each workstation. Enable this extension for workstations connected to 10–inch displays.

  1. Access the EMC.

  2. Navigate to the Enterprise level, click the Configuration tab, under Reporting and Data, and then click the Data Extensions module.

  3. Insert a new record.

  4. Click the ellipsis (…), and then select 41 - Workstations from the drop-down list in the Table column.

  5. Enter RMDEnabled in the Extra Column Name field.

  6. From the Type column, select 4 - Boolean from the drop-down list.

  7. Enable the following column check-boxes:

    • Is Editable

    • Is Viewable

    • Is Downloadable

  8. Click Save.

Enabling Data Extensions for Workstations

  1. Access the EMC.

  2. Navigate to the Property level, click the Setup tab, under Hardware/Interfaces, and then click the Workstations module.

  3. Select a workstation record and toggle to Form view.

  4. Select the Data Extensions tab.

  5. Enable the check-box under the Value column for the RMDEnabled Data Extension. Perform this step for each workstation connected to a secondary display, and Save.

Enabling the Rear Display on a Workstation

  1. Access the EMC.

  2. Navigate to the Property, click Setup, under Hardware/Interfaces, and then click Workstations.

  3. Select the workstation record and toggle to Form view.

  4. Click the Options tab, select the Display/Security subtab under the Display Options section, and then select the 6 - Enable Rear Display option.

  5. Click Save.

Adding Images in the Content Module

In order to achieve the best look and feel of your images and videos on the RMD, Oracle MICROS Food & Beverage recommends adhering to the following image dimensions:

All dimensions are provided in the form of Width x Height (pixel count).

  • OCSDefaultImage dimensions should be set to 1914 x 1074 pixels.

  • OCSRightPanelImage dimensions should be set to 957 x 1074 pixels.

  • OCSBannerImage dimensions should be set to 957 x 120 pixels.

  • Video dimensions should be set to 1914 x 1074 pixels.

  1. Access the EMC.

  2. Navigate to the Enterprise level, click the Setup tab

    , under Custom Content, and then select the Content module.

  3. Insert a new record and name it OCSDefaultImage. Toggle to Form view.

  4. From the General tab, click the Content Type drop-down list, and then select 9 - Image (JPG).

  5. Click the Import from a file link, and then select the image to show when the workstation operator is signed out or the workstation is idle.

  6. Insert a new record and name it OCSRightPanelImage. Toggle to Form view.

  7. From the General tab, click the Content Type drop-down list, and then select 9 - Image (JPG).

  8. Click the Import from a file link, and then select the image to show on the right panel of the display when a transaction is in progress.

  9. Insert a new record and name it OCSBannerImage. Toggle to Form view.

  10. From the General tab, click the Content Type drop-down list, and then select 9 - Image (JPG).

  11. Click the Import from a file link, and then select the image or logo to show on bottom left panel of the display, directly under the check detail window.

  12. Click Save.

Configuring Touchscreen Buttons in Page Design

This extension application supports two button configurations for the workstation or RMD touchscreen displays.

  • Manage OCS - This button is used to manage the OCS/RMD application.

    1. Access the EMC.

    2. Navigate to the Enterprise level, click the Configuration tab, under User Interface, and then select the Page Design module.

    3. Select the touchscreen you want to add the button. Toggle to Form view.

    4. Add a new button and configure it using the following settings:

      1. Legend: Manage OCS

      2. Type: Function - Run Extensibility App

      3. Arguments: appname=OCS2020;type=dll;filename=OCS2020.dll;function=manageOCS;arg=

    5. Click Save.

  • Confirm Order - This button is used to prompt customers to confirm their order and should only be used if the secondary display is a touchscreen.

    1. Access the EMC.

    2. Navigate to the Enterprise level, click the Configuration tab, under User Interface, and then select the Page Design module.

    3. Select the touchscreen you want to add the button. Toggle to Form view.

    4. Add a new button and configure it using the following settings:

      1. Legend: Confirm Order

      2. Type: Function - Run Extensibility App

      3. Arguments: appname=OCS2020;type=dll;filename=OCS2020.dll;function=confirmOrder;arg=

    5. Click Save.

(Optional) Create a CAL Package to Distribute Video Files to Workstations

Create a CAL Package to transfer marketing video files to workstations. This is completely optional and not required if the secondary display is not being utilized as a RMD.

  • Currently, only videos in MP4 format are supported

  • A maximum of five videos are supported

  • Video file names must be named like this: movieX.mp4, where X = 1 through 5

  • Video files must be placed the C:\Micros folder on workstations

  • By default, videos play every 5 minutes starting with movie1.mp4, and then in numerical sequence thereafter

Parent topic: Interfaces with Simphony