- Unsolicited Alarm and Information Messages Reference
- UAM and UIM Troubleshooting Procedures
- UAMs
- 0002 - Card is not Running Approved GPL
- Recovery Procedure for Cards With Flash Memory (Except HMUX and HIPR)
Recovery Procedure for Cards With Flash Memory (Except HMUX and HIPR)
Caution:
This procedure causes the identified card to reload, and should be used only during periods of low traffic or the maintenance window.- Enter the command to display the card locations
			 running the GPL identified in the output. 
		  rept-stat-gpl:gpl=xxxxxxxwhere xxxxxxx is the GPL identified in the output. Example of the output.tekelecstp 03-07-03 16:53:23 EST EAGLE5 35.0.0-55.0.0 GPL Auditing ON GPL CARD RUNNING APPROVED TRIAL BLCPLD 1203 025-015-001 ALM 025-025-000 -----------Note: Mismatched GPLs should occur only during upgrades or running a trial GPL.
- Verify GPL Auditing is ON. If not enter the command:
			 
		  chg-gpl:audit=on
- Enter the command to deactivate all links on the
			 card. 
		  dact-slk:loc=xxxx:link=ywhere xxxx is the card location identified in the output and y is the link. 
- Enter the command to change the state of the
			 appropriate card to the out of service - maintenance disabled state: 
		  inh-card:loc=xxxx:force=yeswhere xxxx is the card location stenciled on the shelf of the EAGLE 5 ISS. Example of the output:RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 35.0.0 Card has been inhibited.
- Enter the command to load and activate the approved
			 GPL onto the inhibited card: 
		  flash-card:code=appr:loc=xxxx:force=yeswhere xxxx is the card location used in the previous step. The optional force=yesis used to force the command to work on an IS-NR card. Links provisioned on the card are inhibited during command execution. The card and inhibited links are restored to their previous state when the command is completed.Example of the output using card location 1112:Command Accepted - Processing tekelecstp 18-01-18 16:06:22 MST EAGLE 46.5.1.5.0-73.3.0 flash-card:code=appr:force=yes:loc=1112 Command entered at terminal #1. ; tekelecstp 18-01-18 16:06:55 MST EAGLE 46.5.1.5.0-73.3.0 Flash Card: FLASH GPL required to be downloaded on card 1112 BLMCAP : Running version 143-001-000 Expected version 143-002-000 ; tekelecstp 18-01-18 16:07:14 MST EAGLE 46.5.1.5.0-73.3.0 Flash Card: Downloading BLMCAP on card 1112 Flash Card: Card(s) will reset after the flash GPL download. ; tekelecstp 18-01-18 16:07:56 MST EAGLE 46.5.1.5.0-73.3.0 Flash Card: Activating BLMCAP on card 1112 ; tekelecstp 18-01-18 16:08:25 MST EAGLE 46.5.1.5.0-73.3.0 Flash Card: Card 1112 flash activation complete. ; Flash Card: Activating links on card 1112. ; tekelecstp 18-01-11 16:09:11 EST EAGLE5 39.0.0 Command Completed.
- Enter the command to put the card that was inhibited
			 in 
			 4
			 back into service: 
		  alw-card:loc=xxxxwhere xxxx is the card location used in 4. Example of the output:RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 35.0.0 Card has been allowed.Note: Allow the card to run for 5 minutes before continuing.
- Enter the command to activate all links on the card.
			 
		  act-slk:loc=xxxx:link=ywhere xxxx is the card location identified in the output and y is the link. 
- Enter the command to verify all links on the card
			 are active. 
		  rept-stat-slk:loc=xxxx:link=ywhere xxxx is the card location identified in the output and y is the link. 
- Enter the command to verify the approved GPLs match
			 the running GPLs: 
		  rept-stat-gpl:gpl=xxxxxxxwhere xxxxxxx is the GPL identified in the output. 
- If the GPLs match, you have completed this
			 procedure. 
		  If the GPLs do not match, continue with the following step. 
- Repeat this procedure for each card that shows ALM in the output.
- If the same card shows in an alarm condition after executing the procedure, please contact My Oracle Support (MOS).