- Unsolicited Alarm and Information Messages Reference
- UAM and UIM Troubleshooting Procedures
- UAMs
- 0002 - Card is not Running Approved GPL
- Recovery Procedure for HIPR2 Card
Recovery Procedure for HIPR2 Card
Caution:
This procedure causes the identified card to reload and resets the respective IMT bus, and should be used only during periods of low traffic or the maintenance window.- Enter the command to verify the GPLs running for the
			 card identified in the output: 
		  rept-stat-gpl:gpl=xxxxxxwhere xxxxxxx is the GPL (HIPR2 identified in the output. Example of a HIPR2 output :tekelecstp 03-07-03 16:53:23 EST EAGLE5 35.0.0-55.0.0 GPL Auditing ON GPL CARD RUNNING APPROVED TRIAL HIPR2 1209 028-005-000 028-005-000 ----------- HIPR2 1210 028-005-000 028-005-000 ----------- HIPR2 1309 028-004-000 028-005-000 ALM ----------- HIPR2 1310 028-005-000 028-005-000 -----------Note: Mismatched GPLs should occur only during upgrades or running a trial GPL.
- Verify GPL Auditing is 
			 ON. 
		  If not enter the command:chg-gpl:audit=on
- Enter the command to load the GPL onto the HIPR2
			 card: 
		  init-flash:code=appr:loc=xxxxwhere xxxx is the HIPR2 card location with the alarm condition in 1. Example of the output using card location 1309:RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 35.0.0 FLASH Memory Downloading for card 1309 Started. ; RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 35.0.0 HIPR2 Downloading for card 1309 Complete. ; RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 35.0.0 Command Completed.
- Enter the command to initialize the HIPR2. 
		  Caution: This command boots the HIPR2 processor and brings down the respective IMT bus temporarily (approximately 10 seconds) until the HIPR2 card comes back into service.-  
                              				  
                              To flash an individual HIPR2 card: init-mux:loc=xxxxwhere xxxx is the card location. 
-  
                              				  
                              To flash all cards on a particular bus: init-mux:bus=ywhere y is the bus. 
 Note: Allow the card to run for 5 minutes before continuing.
-  
                              				  
                              
- Enter the command to activate the trial GPL loaded
			 onto the card in 
			 4:
			 
		  act-flash:loc=xxxxwhere xxxx is the card location used in 3. Example of the output using card location 1309:RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 35.0.0 FLASH Memory Activation for card 1309 Completed. ; RLGHNCXA03W 00-06-05 11:11:28 EDT EAGLE 35.0.0 Command Completed.
- Enter the command to verify the approved GPLs match
			 the running GPLs: 
		  rept-stat-gpl:gpl=xxxxxxwhere xxxxxxx is the GPL (HIPR2) identified in the output. Example of a HIPR2 output:tekelecstp 03-07-03 16:53:23 EST EAGLE5 35.0.0-55.0.0 GPL Auditing ON GPL CARD RUNNING APPROVED TRIAL HIPR2 1209 028-005-000 028-005-000 ----------- HIPR2 1210 028-005-000 028-005-000 ----------- HIPR2 1309 028-005-000 028-005-000 ----------- HIPR2 1310 028-005-000 028-005-000 -----------
- If the GPLs match, you have completed this
			 procedure. 
		  If the GPLs do not match, continue with the procedure. 
- Enter the command to determine which cards are in
			 alarm condition (indicated by the acronym ALM in the 
			 rept-stat-gpldisplay):rept-stat-gpl
- Note which cards are in an alarm condition and contact My Oracle Support (MOS).