When your Oracle Private Cloud at Customer hardware arrives, a team of Oracle customer support engineers will set up the hardware, and install and configure the Oracle Advanced Support Gateway. More specifically:
An Oracle Field Service engineer will set up and configure the hardware.
An Oracle Advanced Customer Support (ACS) engineer will install and configure the software.
A member of the Oracle Gateway Team will set up and configure the Oracle Advanced Support Gateway.
When the system is up and running, the ACS engineer validates the installation and completes your Oracle Private Cloud at Customer order. The designated Oracle Cloud Account administrator on your team receives a welcome email message. The email contains the links and credentials required to log in to your new Oracle Cloud Account for the first time.