11Siebel Business Applications Action Sets

Siebel Business Applications Action Sets

This chapter introduces Siebel Business Applications action sets (DQ Sync and ISSYNC) that are set up by default in your Siebel application for Account, Contact and List Mgmt Prospective Contact. For Siebel CRM Version 8.2 or later, you must activate the DQ Sync runtime events; for versions earlier than 8.2, you must activate the ISSSYNC runtime events. The following topics are included:

• Siebel Business Applications DQ Sync Action Sets

• Siebel Business Applications ISSSYNC Action Sets

• Activating Action Sets in Your Siebel Business Application

Siebel Business Applications DQ Sync Action Sets

DQ Sync action sets use the Siebel application business service to insert records directly into Oracle Data Quality Matching Server database tables. Activate DQ Sync action sets if using Siebel CRM Version 8.2 or later. For information about creating action sets, including creating actions for action sets, and associating events with action sets, see Siebel Personalization Administration Guide.

This topic introduces the following DQ Sync action sets for Siebel applications:

• DQ Sync Action Sets for Account

• DQ Sync Action Sets for Contact

• DQ Sync Action Sets for List Mgmt Prospective Contact

• Generic DQ Sync Action Sets

DQ Sync Action Sets for Account

This topic introduces the following Siebel application DQ Sync action sets for Account:

• DQ Sync DeleteRecord Account 

• DQ Sync PreDeleteRecord Account  

• DQ Sync PreWriteRecord Account  

• DQ Sync WriteRecord Account  

For more information about creating action sets, including creating actions for action sets, and associating events with action sets, see Siebel Personalization Administration Guide.

DQ Sync DeleteRecord Account

The following table describes the actions in the DQ Sync DeleteRecord Account action set.

Table Actions in DQ Sync Delete Record Account Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	siebeldq
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_ACCOUNT
ISS Set BC Name	Name	ISS Set BC Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_BC_NAME
	Set Operator	Set
	Value	Account
ISS Run DQSync	Name	ISS Run DQSync
	Sequence	4
	Action Type	BusService
	Business Service Name	DQ Sync Services
	Business Service Method	SyncISS

DQ Sync PreDeleteRecord Account

The following table describes the actions in the DQ Sync PreDeleteRecord Account action set.

Table Actions in DQ Sync PreDeleteRecord Account Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	siebeldq
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_ACCOUNT
ISS Set ID	Name	ISS Set ID
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Set BC Name	Name	ISS Set BC Name
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_BC_NAME
	Set Operator	Set
	Value	Account
ISS Run DQSync	Name	ISS Run DQSync
	Sequence	5
	Action Type	BusService
	Business Service Name	DQ Sync Services
	Business Service Method	SyncISS

DQ Sync PreWriteRecord Account

The following table describes the actions in the DQ Sync PreWriteRecord Account action set.

Table Actions in DQ Sync PreWriteRecord Account Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	siebeldq
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_ACCOUNT
ISS Set ID	Name	ISS Set ID
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Set BC Name	Name	ISS Set BC Name
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_BC_NAME
	Set Operator	Set
	Value	Account
ISS Run DQSync	Name	ISS Run DQSync
	Sequence	5
	Action Type	BusService
	Business Service Name	DQ Sync Services
	Business Service Method	SyncISS

DQ Sync WriteRecord Account

The following table describes the actions in the DQ Sync WriteRecord Account action set.

Table Actions in DQ Sync Write Record Account Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	siebeldq
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_ACCOUNT
ISS Set ID	Name	ISS Set ID
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Set BC Name	Name	ISS Set BC Name
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_BC_NAME
	Set Operator	Set
	Value	Account
ISS Run DQSync	Name	ISS Run DQSync
	Sequence	5
	Action Type	BusService
	Business Service Name	DQ Sync Services
	Business Service Method	SyncISS

DQ Sync Action Sets for Contact

This topic introduces the following Siebel application DQ Sync action sets for Contact:

• DQ Sync DeleteRecord Contact  

• DQ Sync PreDeleteRecord Contact  

• DQ Sync PreWriteRecord Contact  

• DQ Sync WriteRecord Contact  

DQ Sync DeleteRecord Contact

The following table describes the actions in the DQ Sync DeleteRecord Contact action set.

Table Actions in DQ Sync Delete Record Contact Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	siebeldq
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_CONTACT
ISS Set BC Name	Name	ISS Set BC Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_BC_NAME
	Set Operator	Set
	Value	Contact
ISS Run DQSync	Name	ISS Run DQSync
	Sequence	4
	Action Type	BusService
	Business Service Name	DQ Sync Services
	Business Service Method	SyncISS

DQ Sync PreDeleteRecord Contact

The following table describes the actions in the DQ Sync PreDeleteRecord Contact action set.

Table Actions in DQ Sync PreDeleteRecord Contact Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	siebeldq
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_CONTACT
ISS Set ID	Name	ISS Set ID
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Set BC Name	Name	ISS Set BC Name
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_BC_NAME
	Set Operator	Set
	Value	Contact
ISS Run DQSync	Name	ISS Run DQSync
	Sequence	5
	Action Type	BusService
	Business Service Name	DQ Sync Services
	Business Service Method	SyncISS

DQ Sync PreWriteRecord Contact

The following table describes the actions in the DQ Sync PreWriteRecord Contact action set.

Table Actions in DQ Sync PreWriteRecord Contact Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	siebeldq
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_CONTACT
ISS Set ID	Name	ISS Set ID
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Set BC Name	Name	ISS Set BC Name
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_BC_NAME
	Set Operator	Set
	Value	Contact
ISS Run DQSync	Name	ISS Run DQSync
	Sequence	5
	Action Type	BusService
	Business Service Name	DQ Sync Services
	Business Service Method	SyncISS

DQ Sync WriteRecord Contact

The following table describes the actions in the DQ Sync WriteRecord Contact action set.

Table Actions in DQ Sync WriteRecord Contact Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	siebeldq
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_CONTACT
ISS Set ID	Name	ISS Set ID
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Set BC Name	Name	ISS Set BC Name
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_BC_NAME
	Set Operator	Set
	Value	Contact
ISS Run DQSync	Name	ISS Run DQSync
	Sequence	5
	Action Type	BusService
	Business Service Name	DQ Sync Services
	Business Service Method	SyncISS

DQ Sync Action Sets for List Mgmt Prospective Contact

This topic introduces the following Siebel application DQ Sync action sets for List Mgmt Prospective Contact:

• DQ Sync DeleteRecord Prospect

• DQ Sync PreDeleteRecord Prospect

• DQ Sync PreWriteRecord Prospect

• DQ Sync WriteRecord Prospect

DQ Sync DeleteRecord Prospect

The following table describes the actions in the DQ Sync DeleteRecord Prospect action set.

Table Actions in DQ Sync DeleteRecord Prospect Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	siebeldq
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_PROSPECT
ISS Set BC Name	Name	ISS Set BC Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_BC_NAME
	Set Operator	Set
	Value	Prospect
ISS Run DQSync	Name	ISS Run DQSync
	Sequence	4
	Action Type	BusService
	Business Service Name	DQ Sync Services
	Business Service Method	SyncISS

DQ Sync PreDeleteRecord Prospect

The following table describes the actions in the DQ Sync PreDeleteRecord Prospect action set.

Table Actions in DQ Sync PreDeleteRecord Prospect Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	siebeldq
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_PROSPECT
ISS Set ID	Name	ISS Set ID
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Set BC Name	Name	ISS Set BC Name
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_BC_NAME
	Set Operator	Set
	Value	Prospect
ISS Run DQSync	Name	ISS Run DQSync
	Sequence	5
	Action Type	BusService
	Business Service Name	DQ Sync Services
	Business Service Method	SyncISS

DQ Sync PreWriteRecord Prospect

The following table describes the actions in the DQ Sync PreWriteRecord Prospect action set.

Table Actions in DQ Sync PreWriteRecord Prospect Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	siebeldq
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_PROSPECT
ISS Set ID	Name	ISS Set ID
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Set BC Name	Name	ISS Set BC Name
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_BC_NAME
	Set Operator	Set
	Value	Prospect
ISS Run DQSync	Name	ISS Run DQSync
	Sequence	5
	Action Type	BusService
	Business Service Name	DQ Sync Services
	Business Service Method	SyncISS

DQ Sync WriteRecord Prospect

The following table describes the actions in the DQ Sync WriteRecord Prospect action set.

Table Actions in DQ Sync WriteRecord Prospect Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	siebeldq
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_PROSPECT
ISS Set ID	Name	ISS Set ID
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Set BC Name	Name	ISS Set BC Name
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_BC_NAME
	Set Operator	Set
	Value	Prospect
ISS Run DQSync	Name	ISS Run DQSync
	Sequence	5
	Action Type	BusService
	Business Service Name	DQ Sync Services
	Business Service Method	SyncISS

Generic DQ Sync Action Sets

This topic introduces the following Siebel application generic DQ Sync action sets for all business components:

• DQ Sync UpdateAddress

• DQ Sync WriteRecordNew

• DQ Sync WriteRecordUpdated

DQ Sync UpdateAddress

The following table describes the actions in the DQ Sync UpdateAddress action set.

Table Actions in DQ Sync UpdateAddress Action Set

Action	Name of Field	Value
ISS Run DQSync	Name	ISS Run DQSync
	Sequence	1
	Action Type	BusService
	Business Service Name	DQ Sync Services
	Business Service Method	SyncISS

DQ Sync WriteRecordNew

The following table describes the actions in the DQ Sync WriteRecordNew action set.

Table Actions in DQ Sync WriteRecordNew Action Set

Action	Name of Field	Value
ISS UPDATE FLAG	Name	ISS UPDATE FLAG
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_IS_UPDATE
	Set Operator	Set
	Value	false

DQ Sync WriteRecordUpdated

The following table describes the actions is in the DQ Sync WriteRecordUpdated action set.

Table Actions in DQ Sync WriteRecordUpdated Action Set

Action	Name of Field	Value
ISS UPDATE FLAG	Name	ISS UPDATE FLAG
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_IS_UPDATE
	Set Operator	Set
	Value	true

Siebel Business Applications ISSSYNC Action Sets

ISSSYNC action sets use Siebel application workflows to send messages to the Oracle Data Quality Matching Server XS Server (XML Sync Server). Activate ISSSYNC action sets if using a code base earlier than Siebel CRM Version 8.2. For more information about creating action sets, including creating actions for action sets, and associating events with action sets, see Siebel Personalization Administration Guide.

This topic introduces the following ISSSYNC action sets for Siebel applications:

• ISSSYNC Action Sets for Account

• ISSSYNC Action Sets for Contact

• ISSSYNC Action Sets for List Mgmt Prospective Contact

• Generic ISSSYNC Action Sets

ISSSYNC Action Sets for Account

This topic introduces the following Siebel application ISSSYNC action sets for Account:

• ISSLoad Account

• ISSSYNC DeleteRecord Account

• ISSSYNC PreDeleteRecord Account

• ISSSYNC PreWriteRecord Account

• ISSSYNC WriteRecord Account

ISSLoad Account

The following table describes the actions in the ISSLoad Account action set.

Table Actions in ISSLoad Account Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	SiebelDQ
ISS Set Page Size	Name	ISS Set Page Size
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_PAGE_SIZE
	Set Operator	Set
	Value	80
ISS Set File Name	Name	ISS Set File Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_LOADFILE
	Set Operator	Set
	Value	"C:\ids\iss2704s\ids\data\account.xml" Note: Modify this value if you install Oracle Data Quality Matching Server on a drive other than C:\ drive.
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_ACCOUNT
Set IO Name	Name	ISS Set IO Name
	Sequence	5
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_NAME
	Set Operator	Set
	Value	ISS_Account
ISS Run WF	Name	ISS Run WF
	Sequence	6
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS Launch Build Load File"

ISSSYNC DeleteRecord Account

The following table describes the actions in the ISSSYNC DeleteRecord Account action set.

Table Actions in ISSSYNC DeleteRecord Account Action Set

Action	Name of Field	Value
ISS Set URL	Name	ISS Set URL
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_URL
	Set Operator	Set
	Value	"http://SERVERNAME:1671" Note: Replace SERVERNAME with the Hostname or IP address of the computer where XML Sync Server (XS) is installed.
ISS Run WF	Name	ISS Run WF
	Sequence	2
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS Launch Delete Record Sync"

ISSSYNC PreDeleteRecord Account

The following table describes the actions in the ISSSYNC PreDeleteRecord Account action set.

Table Actions in ISSSYNC PreDeleteRecord Account Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	SiebelDQ
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_ACCOUNT
ISS Set IO Name	Name	ISS Set IO Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_NAME
	Set Operator	Set
	Value	ISS_Account
ISS Set ID	Name	ISS Set ID
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Run WF	Name	ISS Run WF
	Sequence	5
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS Launch PreDelete Record Sync"

ISSSYNC PreWriteRecord Account

The following table describes the actions in the ISSSYNC PreWriteRecord Account action set.

Table Actions in ISSSYNC PreWriteRecord Account Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	SiebelDQ
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_ACCOUNT
ISS Set IO Name	Name	ISS Set IO Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_NAME
	Set Operator	Set
	Value	ISS_Account
ISS Set ID	Name	ISS Set ID
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Run WF	Name	ISS Run WF
	Sequence	5
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS Launch PreWrite Record Sync"

ISSSYNC WriteRecord Account

The following table describes the actions in the ISSYNC WriteRecord Account action set.

Table Actions in ISSSYNC WriteRecord Account Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	SiebelDQ
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_ACCOUNT
ISS Set IO Name	Name	ISS Set IO Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_NAME
	Set Operator	Set
	Value	ISS_Account
ISS Set ID	Name	ISS Set ID
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Set URL	Name	ISS Set URL
	Sequence	5
	Action Type	Attribute Set
	Profile Attribute	IDS_URL
	Set Operator	Set
	Value	"http://SERVERNAME:1671" Note: Replace SERVERNAME with the Hostname or IP address of the computer where XML Sync Server (XS) is installed.
ISS Run WF	Name	ISS Run WF
	Sequence	6
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS Launch Write Record Sync"

ISSSYNC Action Sets for Contact

This topic introduces the following Siebel application ISSSYNC action sets for Contact:

• ISSLoad Contact

• ISSSYNC DeleteRecord Contact

• ISSSYNC PreDeleteRecord Contact

• ISSSYNC PreWriteRecord Contact

• ISSSYNC WriteRecord Contact

ISSLoad Contact

The following table describes the actions in the ISSLoad Contact action set.

Table Actions in ISSLoad Contact Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	SiebelDQ
ISS Set Page Size	Name	ISS Set Page Size
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_PAGE_SIZE
	Set Operator	Set
	Value	80
ISS Set File Name	Name	ISS Set File Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_LOADFILE
	Set Operator	Set
	Value	"C:\ids\iss2704s\ids\data\contact.xml" Note: Modify this value if you install Oracle Data Quality Matching Server on a drive other than C:\ drive.
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_CONTACT
ISS Set IO Name	Name	ISS Set IO Name
	Sequence	5
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_NAME
	Set Operator	Set
	Value	ISS_Contact
ISS Run WF	Name	ISS Run WF
	Sequence	6
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS Launch Build Load File"

ISSSYNC DeleteRecord Contact

The following table describes the actions in the ISSSYNC DeleteRecord Contact action set.

Table Actions in ISSSYNC DeleteRecord Contact Action Set

Action	Name of Field	Value
ISS Set URL	Name	ISS Set URL
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_URL
	Set Operator	Set
	Value	"http://SERVERNAME:1671" Note: Replace SERVERNAME with the Hostname or IP address of the computer where XML Sync Server (XS) is installed.
ISS Run WF	Name	ISS Run WF
	Sequence	2
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS Launch Delete Record Sync"

ISSSYNC PreDeleteRecord Contact

The following table describes the actions in the ISSYNC PreDeleteRecord Contact action set.

Table Actions in ISSSYNC PreDeleteRecord Contact Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	SiebelDQ
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_CONTACT
ISS Set IO Name	Name	ISS Set IO Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_NAME
	Set Operator	Set
	Value	ISS_Contact
ISS Set ID	Name	ISS Set ID
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Run WF	Name	ISS Run WF
	Sequence	5
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS Launch PreDelete Record Sync"

ISSSYNC PreWriteRecord Contact

The following table describes the actions in the ISSSYNC PreWriteRecord Contact action set.

Table Actions in ISSSYNC PreWriteRecord Contact Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	SiebelDQ
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_CONTACT
ISS Set IO Name	Name	ISS Set IO Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_NAME
	Set Operator	Set
	Value	ISS_Contact
ISS Set ID	Name	ISS Set ID
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Run WF	Name	ISS Run WF
	Sequence	5
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS Launch PreWrite Record Sync"

ISSSYNC WriteRecord Contact

The following table describes the actions in the ISSSYNC WriteRecord Contact action set.

Table Actions in ISSSYNC WriteRecord Contact Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	SiebelDQ
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_CONTACT
ISS Set IO Name	Name	ISS Set IO Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_NAME
	Set Operator	Set
	Value	ISS_Contact
ISS Set ID	Name	ISS Set ID
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Set URL	Name	ISS Set URL
	Sequence	5
	Action Type	Attribute Set
	Profile Attribute	IDS_URL
	Set Operator	Set
	Value	"http://SERVERNAME:1671" Note: Replace SERVERNAME with the Hostname or IP address of the computer where XML Sync Server (XS) is installed.
ISS Run WF	Name	ISS Run WF
	Sequence	6
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS Launch Write Record Sync"

ISSSYNC Action Sets for List Mgmt Prospective Contact

This topic introduces the following Siebel application ISSSYNC action sets for List Mgmt Prospective Contact:

• ISSLoad Prospect

• ISSSYNC DeleteRecord Prospect

• ISSSYNC PreDeleteRecord Prospect

• ISSSYNC PreWriteRecord Prospect

• ISSSYNC WriteRecord Prospect

ISSLoad Prospect

The following table describes the actions in the ISSLoad Prospect action set.

Table Actions in ISSLoad Prospect Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	SiebelDQ
ISS Set Page Size	Name	ISS Set Page Size
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_PAGE_SIZE
	Set Operator	Set
	Value	80
ISS Set File Name	Name	ISS Set File Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_LOADFILE
	Set Operator	Set
	Value	"C:\ids\iss2704s\ids\data\prospect.xml" Note: Modify this value if you install Oracle Data Quality Matching Server on a drive other than C:\ drive.
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_PROSPECT
ISS Set IO Name	Name	ISS Set IO Name
	Sequence	5
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_NAME
	Set Operator	Set
	Value	ISS_List_Mgmt_Prospective_Contact
ISS Run WF	Name	ISS Run WF
	Sequence	6
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS Launch Build Load File"

ISSSYNC DeleteRecord Prospect

The following table describes the actions in the ISSSYNC DeleteRecord Prospect action set.

Table Actions in ISSSYNC DeleteRecord Prospect Action Set

Action	Name of Field	Value
ISS Set URL	Name	ISS Set URL
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_URL
	Set Operator	Set
	Value	"http://SERVERNAME:1671" Note: Replace SERVERNAME with the Hostname or IP address of the computer where XML Sync Server (XS) is installed.
ISS Run WF	Name	ISS Run WF
	Sequence	2
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS Launch Delete Record Sync"

ISSSYNC PreDeleteRecord Prospect

The following table describes the actions in the ISSSYNC PreDeleteRecord Prospect action set.

Table Actions in ISSSYNC PreDeleteRecord Prospect Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	SiebelDQ
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_PROSPECT
ISS Set IO Name	Name	ISS Set IO Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_NAME
	Set Operator	Set
	Value	ISS_List_Mgmt_Prospective_Contact
ISS Set ID	Name	ISS Set ID
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Run WF	Name	ISS Run WF
	Sequence	5
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS Launch PreDelete Record Sync"

ISSSYNC PreWriteRecord Prospect

The following table describes the actions in the ISSSYNC PreWriteRecord Prospect action set.

Table Actions in ISSSYNC PreWriteRecord Prospect Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	SiebelDQ
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_PROSPECT
ISS Set IO Name	Name	ISS Set IO Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_NAME
	Set Operator	Set
	Value	ISS_List_Mgmt_Prospective_Contact
ISS Set ID	Name	ISS Set ID
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Run WF	Name	ISS Run WF
	Sequence	5
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS Launch PreWrite Record Sync"

ISSSYNC WriteRecord Prospect

The following table describes the actions in the ISSSYNC WriteRecord Prospect action set.

Table Actions in ISSSYNC WriteRecord Prospect Action Set

Action	Name of Field	Value
ISS Set System Name	Name	ISS Set System Name
	Sequence	1
	Action Type	Attribute Set
	Profile Attribute	IDS_SYSTEM
	Set Operator	Set
	Value	SiebelDQ
ISS Set IDT Name	Name	ISS Set IDT Name
	Sequence	2
	Action Type	Attribute Set
	Profile Attribute	IDS_IDT
	Set Operator	Set
	Value	IDS_01_IDT_PROSPECT
ISS Set IO Name	Name	ISS Set IO Name
	Sequence	3
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_NAME
	Set Operator	Set
	Value	ISS_List_Mgmt_Prospective_Contact
ISS Set ID	Name	ISS Set ID
	Sequence	4
	Action Type	Attribute Set
	Profile Attribute	IDS_IO_ID
	Set Operator	Set
	Value	[Id]
ISS Set URL	Name	ISS Set URL
	Sequence	5
	Action Type	Attribute Set
	Profile Attribute	IDS_URL
	Set Operator	Set
	Value	"http://SERVERNAME:1671" Note: Replace SERVERNAME with the Hostname or IP address of the computer where XML Sync Server (XS) is installed.
ISS Run WF	Name	ISS Run WF
	Sequence	6
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
ISS Run WF (continued)	Business Service Context	"ProcessName", "ISS Launch Write Record Sync"

Generic ISSSYNC Action Sets

This topic introduces the Siebel application generic ISSSYNC action sets for all business components:

• ISSSYNC WriteRecordNew

• ISSSYNC WriteRecordUpdated

ISSSYNC WriteRecordNew

The following table describes the actions in the ISSSYNC WriteRecordNew action set.

Table Actions in ISSSYNC WriteRecordNew Action Set

Action	Name of Field	Value
ISS Run WF	Name	ISS Run WF
	Sequence	1
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS WriteRecordNew"

ISSSYNC WriteRecordUpdated

The following table describes the actions is in the ISSSYNC WriteRecordUpdated action set.

Table Actions in ISSSYNC WriteRecordUpdated Action Set

Action	Name of Field	Value
ISS Run WF	Name	ISS Run WF
	Sequence	1
	Action Type	BusService
	Business Service Name	Workflow Process Manager
	Business Service Method	RunProcess
	Business Service Context	"ProcessName", "ISS WriteRecordUpdated"

Activating Action Sets in Your Siebel Business Application

Use the following procedure to activate action sets in your Siebel application.

To activate action sets in your Siebel application

1. Verify that the action sets for Account, Contact, and List Mgmt Prospective Contact are set up in your Siebel application by navigating to Administration - Runtime Events, then the Action Sets view.

   For information about the action sets that are set up by default in your Siebel application, see the following:

   • Siebel Business Applications DQ Sync Action Sets

   • Siebel Business Applications ISSSYNC Action Sets

   For more information about creating action sets, including creating actions for action sets, see Siebel Personalization Administration Guide.

   Note: When verifying ISSSYNC action set setup, make sure that the IDS_URL profile attribute reflects the URL location of Oracle Data Quality Matching Server.

2. Verify that appropriate run-time events (seed data) are set up in your Siebel application by navigating to Administration - Runtime Events, then the Events view.

   For more information about run-time events, including how to call a workflow process from a run-time event, see Siebel Business Process Framework: Workflow Guide.

   For more information about associating events with action sets, see Siebel Personalization Administration Guide.

3. Activate the action sets for Account, Contact, and List Mgmt Prospective Contact, as follows:

   1. Navigate to Administration - Runtime Events, then the Action Sets view.

   2. Select the Active checkbox for each Action Set that you want to activate.

   3. Reload the run-time events by clicking Menu, and selecting Reload Runtime Events.