Adjust Closed Check: Change or add a tip, tender, or guest count to a closed check without reopening it.
Reopen Closed Check: Reopen the check and use as a regular guest check. All menu items from the check are considered previous-round items.
Reprint Closed Check: Reprint checks for a closed transaction in the current or previous business dates.
Reprint Previous Closed Check: Reprint a receipt for the last closed check.
Note:
If users are allowed to reopen, adjust, or void closed checks, be aware of the following RVC Parameters options settings and their effect on the Check Count value on reports:Whether RVC Parameters option 73 - Keep The Same Check Number When a Closed Check is Voided is enabled or not, it has no impact on the Check Count value on reports.
When RVC Parameters Posting option 5 - Zero or Negative Transactions Do Not Add to Guest or Guest Check Counts is enabled, and you close a check with a 0.00 or negative amount, the Check Count value does not increment and remains the same value on reports.
When RVC Parameters Posting option 5 - Zero or Negative Transactions Do Not Add to Guest or Guest Check Counts is enabled, when you perform the Reopen Closed Check or Void Closed Check functions on a closed check, the Check Count value remains the same value on reports.
When you initially close a check with a positive amount, the Check Count value has already been incremented to 1, so when you perform the Void Closed Check function on the same check, the Check Count value remains the same on reports.