Allowing Employees to Adjust Closed Checks

  1. Select the Enterprise level, click Configuration, and then click Roles.
  2. Double-click the role type, click the Operations tab, click the Guest Checks subtab, and then select the appropriate options:
    • 67 - Authorize/Perform Adjust Closed Check: Select to allow employees with this role to use the Adjust Closed Check function key, and to authorize others to do so. A closed check adjustment allows the user (if privileged to void Tender/Media from a previous round) to adjust the tender/media, charge tip, or the number of guests on a closed check.

    • 133 - Auth/Perform Adjust Closed Check from Previous Business Days: Select to allow employees with this role to adjust closed checks from previous business days.

  3. Click Save.
  4. Select the Enterprise, property, revenue center, or zone, click Configuration, and then click Page Design.
  5. Open the page on which to place the Adjust Closed Check buttons.
  6. On the Edit tab, select the page area in which to define the buttons.
  7. Click Button, and then on the General subtab, select Function from the Type drop-down list.
  8. Click the black arrow directly beneath the Type drop-down list, and then select Check Begin Pickup from the Type pane.
  9. Select the appropriate function key, and then click OK.
    • Adjust Closed Check: Prompts for the check number of the closed check to adjust.

    • Adjust Closed Check From List: Prompts to select a closed check to adjust from a list of checks for the current business day.

    When adjusting a check using either function key, workstation operators can edit tenders, charge tips, and the number of guests on the check, but the check itself is not reopened.

  10. Enter a Legend for the button, and then position and size the button on the page.
  11. (Optional) Repeat Steps 7 through 10 and configure a button for the remaining Adjust Closed Check function in Step 9, and then click Save.