Cash Management Classes

Beginning with Simphony version 18.1, the ECM supports multiple classes (currency and non-currency based). Non-currency items include credit card vouchers, gift cards, and coupons. Classes can be based on primary or alternate currencies. The Engagement console shows multiple classes in widgets.

Reporting and Analytics version 18.1 Enterprise reports and workstation property reports support the tracking of multiple classes. If you upgrade to Simphony version 18.1, but do not upgrade to Reporting and Analytics version 9.0 (for example, Reporting and Analytics remains at version 8.5.0), Enterprise reports do not show information for multiple classes, nor do they show the correct base class.