Cash Drawer Assignment and Unassignment

You can assign a cash drawer in the following ways:
  • By workstation

  • By workstation operator

Giving multiple employees access to a single cash drawer is less secure than requiring employees to be assigned to a cash drawer.

When you set the option Assign Cash Drawer By User Workstation from the Workstations module, workstation operators can assign themselves to a cash drawer using the one of the following function keys:
  • 848 - Assign Cash Drawer

  • 839 - Assign Cash Drawer 1

  • 840 - Assign Cash Drawer 2

The following table compares these function keys:

Table 43-1 Assign Cash Drawer Function Key Comparison

848 - Assign Cash Drawer 839 - Assign Cash Drawer 1 and 840 - Assign Cash Drawer 2

Assigns the drawer to the workstation operator who is signed in.

Assigns the drawer to the workstation operator who is signed in.

If two drawers are used with the workstation, Simphony assigns drawer 1 if both are unassigned. If drawer 1 is assigned, Simphony assigns drawer 2, and vice-versa.

If two drawers are used with the workstation, these keys allow the workstation operator to select the drawer he or she wants to assign. (To offer a choice, you must configure both keys on the touchscreen.)

Using this key opens the cash drawer.

Using this key does not open the cash drawer.

If the cash drawer is unassigned, using this key prompts the workstation operator to assign the cash drawer number.

If the cash drawer is unassigned, using this key prompts the workstation operator to assign the cash drawer number, while the top of the screen shows INACTIVE (no one is assigned).

If a workstation operator attempts to assign the drawer when another workstation operator is already assigned, the following error message appears: All Cash Drawers Currently Assigned.

If the workstation operator attempts to assign the drawer when another workstation operator is already assigned, no error message appears. The top of the screen show NAME (of the person assigned to the drawer). Thus, one person may assign the drawer and override the workstation operator who is already assigned.

All workstation operators can use this function key.

All workstation operators cannot use this function key.

At the end of a shift, the workstation operator or a privileged manager needs to unassign the drawer to allow another workstation operator to use the drawer.

At the end of a shift, it is not necessary to unassign the drawer because another workstation operator may override the assigned workstation operator.

The 849 - Unassign Cash Drawer function key unassigns the drawer from the workstation operator, regardless of whether the workstation operator assigned the drawer using function 848 or 839/840. All workstation operators can always unassign themselves from a drawer. You can prevent this by removing the Unassign Cash Drawer function key from the touchscreen or restrict its access using a lockout macro.

Related Topics