Configuring Menu Items for Conversational Ordering

  1. Select the Enterprise, property, revenue center, or zone, click Configuration, and then click Menu Item Maintenance.
  2. Insert a menu item master record for each menu item (including condiments) that can be ordered using conversational ordering. You need to account for all potential ordering combinations a guest might use. Use braces {} to surround the generic variables such as {SIZE} and {TEMP}.

    In the coffee shop example shown in the following figure, you might have records for {SIZE} {TEMP} Drink, {SIZE} Hot Drink, and so on.

    Figure 32-3 Menu Item Master Records for Conversationally Ordered Items

    This figure shows a sample configuration for menu item master records that can be conversationally ordered.
  3. Select the Major Group, the Family Group, and the Master Group.
  4. Click the Definition Records tab in the lower area of the page.
  5. Set the following for each record:
    • Menu Item Class

    • Menu Item Price

    • Menu Level Availability

    • Default Condiments

  6. Click Save.

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