Configuring an Item Price Substitution Discount

  1. Select the Enterprise, property, or zone, click Configuration, and then click Discounts.
  2. Double-click an automatic discount record to open it.
  3. On the Auto tab, select 1 - Item Price Substitution from the Automatic (Automatically applied, operator cannot enter) drop-down list.
  4. (Optional) Enter a Priority for the discount.

    Priority determines the order in which discounts are calculated. By default, this field is blank (0) for all discounts, meaning that discounts are calculated at the same time. If you enter a priority, the workstation calculates all discounts in priority 1, then in priority 2, and so on. Priority zero (0) discounts are calculated last. The priority field allows Simphony to calculate discounts more efficiently.

  5. In the Trigger section, configure a trigger to invoke the discount:
    • Trigger MI Group: Select the menu item groups that will trigger the discount award.

    • Trigger Condiment Group: Select the condiment menu item groups to use as the trigger for the discount, if any. For example, If customers can get a bagel for $0.50 when they add cream cheese to any bagel, cream cheese is the trigger condiment and bagel is the trigger menu item for the $0.50 discount.

    • Minimum Quantity: Enter the number of items that customers must order from the corresponding trigger menu group before applying the discount award.

  6. In the Awards section, configure the discount amount:
    • Percentage Off: If this is a percent discount, enter the percentage to discount from each item in the Trigger MI Group.

    • Amount Off: If this is an amount discount, enter the amount to discount from each item in the Trigger MI Group.

    • Amount Substitution: If this is an amount substitution discount, enter the price to charge for each item in the Trigger MI Group.

    • Max Count: Enter the maximum number of discounts that can be applied to a single check when option 23 - Simple Transaction Exclusivity is enabled for this discount. If set to zero (0), the maximum count is unlimited.

      For example, if the discount is $5.00 off every appetizer with a limit of 3 appetizers per check, set this field to 3. Then, if seven appetizers are ordered, the three most expensive appetizers are discounted while the other four appetizers are charged the regular price.

  7. If you configured a Percent Off discount, click the General tab, and then enter the maximum amount allowed for the discount in the Max Amount field.
  8. Click Save.