Configuring a Tender with Charged Tips

A charged tip is a gratuity credited to a server by adding it to a charge slip, such as a credit charge slip or room charge slip. Thus, like the meal, the tip is “charged” to a credit card or room account. A charged tip is credited to the check operator.

  1. Select the Enterprise or property, click Configuration, and then click Tender/Media.
  2. Double-click a credit card tender record to open it (for example, Visa or OPERA Room Charge).
  3. Click the Ops Behavior subtab.
  4. Select the following options:.
    • 9 - Charged Tip Required

    • 10 - Post to Gross Receipts on Tip Reports

      Disabling 10 causes service charges to post to gross receipts as a negative amount on tip reports.

    • 11 - Post Amount to Charged Receipts on Tip Reports

  5. Click Save.
  6. Select the Enterprise, property, or zone, click Configuration, and then click Service Charges.
  7. Double-click a service charge record to open it
  8. In the Service Charge options section, select 3 - Post to Charged Tips Total on Tip Reports.

    Configuring Service Charges contains more information about option 3.

  9. Click Save.