Future and Past Stays

When a profile is selected within the Look To Book Sales screen, any future or past reservations associated with this guest appear in the Future & Past Stays section. Some of the guest details include the following:

• Upcoming or past reservations

• Confirmation number and amount for the reservation

• Type of rooms or rates the guest booked

• Length of stay (arrival / departure dates)

• Previous reservation status (like no-shows, cancellations, checked out, and current in-house)

• Other profiles associated with the bookings