Credit Card History

You have the ability to view the credit card authorization and payment history for reservations that made payments by credit card. From the Authorization and History screen, you can search for and view the credit card payment history associated with a particular reservation and filter your search by credit card Authorizations, Payments, Refunds, or Failures. If a reservation has credit card authorization or history, you can view the following information:

• Date when approval was obtained

• Time when approval was obtained

• Amount of approval

• Approval code for the authorization

• Credit card type

• Card expiration date

• Transaction type being performed at time authorization was sought. For example, Check In, Pre Check In Authorization, Batch Authorization, and so on.

• An indication if the credit card transaction was an authorization or a settlement

• The card entry method: Swiped, Chip, or Manual

• User name of the user who performed the transaction requiring authorization

• Status of the authorization: Successful, Pending, or Failed

• Failure reason if the authorization failed

Credit Card Authorization History Report

From Credit Card History, you can also generate the cc_auth_history report by clicking the Report link, which opens the Manage Report screen. The filter options you selected on the Authorization and History screen (Authorizations, Payments, Refunds, or Failures) are selected by default when you open the Manage Report screen. On the Manage Report screen, you can edit the report parameters as needed before generating the report.