Mass Cancellation enables you to cancel multiple reservations at the same time.
To cancel multiple reservations:
- From the OPERA Cloud menu, select Bookings, select Reservations, and select Manage Reservation.
- Click Go to Advanced Search. If you have predefined searches, you can alternatively select Mass Cancellation from your predefined searches.
- Select Mass Cancellation for Search Type and select a property. Click Search.
- From the search results, select one or more reservations and then click Mass Cancellation.
- On the Cancel Reservations screen, select a Cancel Reason and enter a Description. You also have the option to Delete All Reservation Traces, Ignore Cancellation Penalty, and Cancel Sharing Reservations if required.
- Click Cancel Now to start the mass cancellation.