Using the Multi Segment option in the Look to Book Sales Screen, you can book a reservation for the same guest with multiple rates during the stay.
- From the OPERA Cloud menu, select Bookings, select Reservations, and select Look to Book Sales Screen.
- Enter the caller information and click Begin Booking.
- Select Multi Segment.
- Enter the first Property and dates for Leg 1 and Leg 2 of the reservation (select Add Leg to add additional legs to the reservation) and click Search.
- Drag and drop (or you can click the Select button or double-click) the desired rate/room type to the Trip Composer.
- Enter any additional information necessary. For example, enter a profile/guest name, reservation type, market/source code, payment method, and click Add to Trip Composer.
- Rate/room type information are displayed for Leg 2.
- Drag and drop (or you can click the Select button or double-click) the desired rate/room type to the Trip Composer.
- Click Book Now.
The end result is a single reservation comprised of two different rates during the stay.