Turndown service is an optional service per occupied room. To report on the rooms that require turndown service, the Turndown Task Sheets can be generated for the evening housekeeping attendants.
To enable Turndown service for a reservation, do the following:
The Turndown function under Room Management in OPERA Controls must be active.
- From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.
- Search for the reservation for which you want to enable the turndown services.
- Click the Confirmation Number link, and in the Reservation Overview section, under Notifications, select Housekeeping.
- On the Housekeeping window, click the vertical ellipsis button and select Edit. Select the Turndown check box and click Save.