Viewing a POS Check Image for a Charge

A Point of Sale (POS) partner can post a guest check image using the OPERA XML posting specification. After posting the check, the image will be available for viewing and printing from OPERA Cloud billing. POS charges appear in a folio window with a check number in the supplement field. You also can include the POS check image when generating folios. Supported folio styles are: (1) Detail folio (date), (9) Detail Folio (room), (10) Summary by stay and check Number (Date), (14) Summary by check number (date) and (26) Detail folio (name).
POS check images are retained for 730 days and purged with the daily purge routine.
To view, print, or email the check image:
  1. From the OPERA Cloud menu, select Front Desk, and select In House or any checked-in or departure reservation.
  2. Search for reservations.
  3. From the search results, click the row-level I Want To . . . menu and select Go To Billing (or click the link for the Balance amount).
  4. Click the information icon in the reference column for a POS posting to view the check image.
  5. To email or print the POS check, click Print. The following options appear:
    • Select Email to send the image as an email attachment. If the email address is not configured, click New Email and enter an address. The new email address will save in the guest’s profile.

    • Select Preview to Print to generate a PDF of the check image for printing.

Example 6-1 Generating a Folio

To generate a folio that includes the POS check image:
  1. Select Information Folio.

  2. Select a folio style: (1) Detail folio (date), (9) Detail Folio (room), (10) Summary by stay and check Number (Date), (14) Summary by check number (date) and (26) Detail folio (name).

  3. Select the Destination.

    1. Select Email to send a PDF of the folio as an email attachment. If the email address is not configured, click New Email and enter an address. The new email address will save in the guest’s profile.

    2. Select Preview to Print to generate a PDF of the folio

    3. Select download for a PDF version of the folio.