Viewing and Adding Information in Call History

Call History displays information about the phone calls a guest has made to set up and make changes to reservations.

  1. From the Navigation Bar, select Bookings, select Reservations, and then select Manage Reservation.
  2. Search for and select a reservation.
  3. In the Reservation Overview section, select Call History. You may need to select Show All to show all options.
  4. Review calls in the call history log, or click New to log a new call.
  5. Enter the call date, the name of the person making the call, and any other information about the caller, and then click Save.