Managing Messages

With the Messages feature you can send messages to individual guests, to specific groups of guests, and to selected guests in a group such as a party or block. You can keep an unlimited number of messages for every guest, mark the messages as received or not received, and print the messages.

  1. From the Navigation Bar, select Bookings, select Reservations, and then select Manage Reservation.
  2. Search for and select a reservation.
  3. In the Reservation Overview section, select Message. You may need to select Show All to show all options.
  4. Review existing messages, or click New to add a new one.
  5. Select the delivery option (Print Message, Text, or Room), enter the name, company, and contact information of the person sending the message, enter the message text, and then click Save when you are done.