3 Accessing Oracle Pulse

You can access Oracle Pulse on your iPad or on your desktop or mobile device using any Web browser. See Supported Web Browser Versions and Accessing Oracle Pulse on Your Mobile Device or Desktop for more information about supported releases.

Accessing Oracle Pulse on Your iPad

To access Oracle Pulse on your iPad:

1. Search for Oracle Pulse in the Apple iStore, then tap Install.

2. Tap the Oracle Pulse icon to start the app.

3. When the sign-on page appears, enter your single sign-on (SSO) user name and password.

   If you would like to use Oracle Pulse with demo data, select the Use Sample Data check box.

4. Tap Sign In.

   If your user name is associated with more than one customer organization, select the organization you would like to review from the list presented.

   This populates Oracle Pulse with service information for all your organization's services or with sample data if you selected the Use Sample Data check box.

Accessing Oracle Pulse on Your Mobile Device or Desktop

To access Oracle Pulse on your mobile device or desktop:

1. Open the following Web page in any Web browser:

   https://cloudservices.oracle.com/pulse
   

2. Click Sign In.

   If you would like to populate Oracle Pulse with sample data, select the Use Sample Data check box.

3. When the sign-on page appears, enter your SSO user name and password.

   Note:

   If this is your first time to sign in to Oracle Pulse, the End User License Agreement for Oracle Pulse is displayed before the single sign-on page.

   Read the agreement, then select Accept if you accept the terms and conditions for using the application.

   If your user name is associated with more than one customer organization, select the organization you would like to review from the list presented.

   This populates Oracle Pulse with service information for all your organization's services, or with sample data if you selected the Use Sample Data check box.

Exploring the Oracle Pulse Interface

This section describes the layout of the Oracle Pulse user interface (UI).

Oracle Pulse Dashboard Layout

The Customer and Service levels use key performance indicators, tables and charts to show the health of all your organization's services.

Key performance indicators show data in both chart and table views, and are displayed side by side. Click any key performance indicator to open the associated table view or, where no table view is available, to open the corresponding dashboard in Oracle Pulse.

Charts show graphical representations of data. Toggle between the chart view and table view using the Open Table View icon ( ) in the lower right corner of the chart.

Tables list all records, and are integrated among the widgets or shown in the lower part of the screen. Click any record in a table to open the lower level dashboard.

On Web browsers, the dashboard design also responds to the device size. Widgets stack vertically, and you can scroll up to see more widgets or the table of records.

Services Menu

You can access a list of all your organization's services from any screen in Oracle Pulse using the Service Tree View icon ( ) in the upper left corner. Select any service to access the corresponding dashboard populated with the most recently collected metrics.

Navigation Menu

The navigation menu at the top of each screen shows options for the Pulse Dashboard and the Customer and Service levels. Navigation menu options respond to the width of the screen, with options tabbed vertically to the right.

For example, use the navigation menu at Customer Level to move between the Calendar, CSU, Availability, Storage, Transactions, Business Insight, Performance, Incidents, and Changes menus.

By default, options on the right of the navigation menu are displayed in a vertical list. This improves the rendering of dashboards on smaller screens. Click the Menu icon ( ) at the right end of the navigation menu to show options in the vertical list and to return to the default navigation menu display.

Controls

The following table shows the controls available in Oracle Pulse with descriptions:

Icon	Name	Description
	Home	Click this icon to return to the Pulse Dashboard, which is the Oracle Pulse home page.
	Service Tree View	Click this icon to open a list of all your organization's services.
	Back	Click this icon in any dashboard at Service Level to return to the corresponding dashboard at Customer Level.
	Configuration	Click this icon to open the Configuration page.
	Contacts	Click this icon to open the Contacts page.
	Help	Click this icon to open the help documentation for the page you are currently viewing.
	More Actions	Click this icon to perform the following actions: Notifications: Open the Notifications page. What is new: See the Oracle Pulse online help. About Oracle Pulse: See the Oracle Pulse End User License Agreement. Sign Out: Sign out of Oracle Pulse.
	Dashboard / Monthly View	Click this icon to access the widgets and charts on the home page of the Availability, Incidents, and Changes dashboards, as well as the Calendar Monthly View.
	List / List View	Click this icon to open the list of relevant records in the Availability, Incidents, and Changes dashboards.
	Chart	Click this icon to access the charts in the Availability, Incidents, and Changes dashboards.
	Status	Click this icon to access stability and performance information for the services where Business Transaction Monitoring has been enabled.
	Personalize charts	Click this icon in the Chart view of the Availability, Storage, Incidents, and Changes dashboards to select the charts that you want to display or in the Performance dashboard to select the environments for which to display host and database metrics.
	Search	Click this icon to display the results that match the string you entered.
	Open Table View	Click this icon in any widget to flip to the data used to create the chart.
	Export	Click this icon to export table data to one of the following formats: PDF, MS Excel, or PPT.
	Sort	Click these icons to sort the records in a table in ascending or descending order.