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In this video you will learn how to
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search for reservations where the guest
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"Opted in" to receive notifications.
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An external system must be configured
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and subscribed to the OPERA Cloud
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business events. To get started, navigate
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to the OPERA Cloud application. Go to
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Bookings, Reservations, and select Manage
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Reservation. Select the Advanced Search
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option. To search for the reservation you
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can select a reservation type from the
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drop down list. In this example, I select
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the room assignment reservation type. If
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you do not select a reservation type all
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reservations with "Receive External
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Notifications" checked will appear. You
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must select the property and check the
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Receive External Notifications" checkbox.
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You can enter additional information to
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refine your search. When finished click
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search. Now you can see the reservation
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in the room assignment status with the
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received external notifications checkbox
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selected. For these reservations the
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guests Opted-In to receive notifications
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about the reservation. To confirm, click
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the confirmation number. To confirm the
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box is checked scroll down to the
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additional details section on the
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reservation and see the Receive External
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Notifications checkbox. When the room is
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ready, now the guests can receive a text,
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phone call or email.