Use the Stay Statistics option to view a summary of a guest's stay and revenue statistics. The statistics detail revenue from reservations as well as revenue from all other sources such as passer-by and revenue posted in accounts receivables after the business date is closed.
- From the OPERA Cloud menu, select Client Relations, select Profiles, and then select Manage Profiles.
- From View By, select Guest from the list of values.
- Enter search criteria, click Search.
- From search results, click the profile and then click I Want To . . . and select Stay Statistics.
- Select either the Reservation Statistics tab or the Revenue Statistics tab and search for statistics by Property, Currency, Stay From Year, or Stay To Year.
- The Reservation Statistics tab shows the guest’s stay details such as number of nights, arrivals, cancels, no shows, and day use. The statistics also show the revenue generated from the profile’s reservations, such as average daily rate.
- The Revenue Statistics tab shows revenue generated by the profile's stay from all sources.