Traces are actionable instructions for a selected department for a specific date and time; once in action the trace is updated as resolved.
This reservation workspace option provides access to all reservation and block traces for selected departments and date range.
Adding a Reservation Trace
From the OPERA Cloud menu, select Bookings, select Reservation Workspace, and then select Traces.
Trace Type: Select Reservation.
Name: Enter reservation name and search for reservation. Default search is for inhouse reservations.
Department: Select the department(s) for the trace.
From Date: Enter a start date for the trace.
To Date: Enter an end date for the trace (field defaults to same as start date).
Time: Enter a time.
Quick Insert Text: Click to select from pre-configured trace text for the selected department.
Click Save.
Adding a Block Trace
From the OPERA Cloud menu, select Bookings, select Reservation Workspace, and then select Traces.
Click New and enter the following details:
Trace Type: Select Block
Block: Enter block name and search for block.
Department: Select the department(s) for the trace.
From Date: Enter a start date for the trace.
To Date: Enter an end date for the trace (field defaults to same as start date).
Time: Enter a time.
Quick Insert Text: Click to select from pre-configured trace text for the selected department.
Click Save.
Viewing /Updating a Trace
Note:
Only open traces are displayed by default; to view completed traces click the Vertical Ellipsis then, Show Completed.
From the OPERA Cloud menu, select Bookings, select Reservation Workspace, and then select Traces.
Enter search criteria, click Search.
Click ± to expand the card and view trace details.
Select Vertical Ellipsis, click Edit.
Update details.
Click Save.
Completing a Trace
From the OPERA Cloud menu, select Bookings, select Reservation Workspace, and then select Traces.
Enter search criteria, click Search.
Select Vertical Ellipsis, click Complete.
Deleting a Trace
From the OPERA Cloud menu, select Bookings, select Reservation Workspace, and then select Traces.
Enter search criteria, click Search.
Click the vertical ellipsisAction menu, then click Delete.
Click Delete to confirm.