1. Siebel CRM Desktop for Microsoft Outlook Administration Guide
  2. Customizing How Siebel CRM Desktop Connects to the Internet

Customizing How Siebel CRM Desktop Connects to the Internet

You can customize how Siebel CRM Desktop connects to the Internet.

To customize how Siebel CRM Desktop connects to the Internet

  1. Use an XML editor to open the platform_configuration.xml file.

    For more information, see Files That the Customization Package Contains.

  2. Locate the initialization section of the initialization_script platform section.

  3. Add the following code to the section that you located in the previous step:

    application.settings.set("ProxyUsage", value);

where:

    • value is an integer. Use values from the following table.

      Value Description

      0

      Use the proxy server setting that is set in Internet Explorer.

      1

      Use a direct connection to the Internet. This option does not use a proxy server.

      2

      Use a manual proxy server configuration.

  4. Save and then close the platform_configuration.xml file.

  5. Test your work.