Siebel CRM Desktop for Microsoft Outlook Administration GuideCustomizing PicklistsCustomizing Picklists This chapter describes how to customize picklists. It includes the following topics: Overview of Customizing Picklists Modifying the Values That Predefined Static Picklists Display Modifying the Values That Predefined Lists of Values Display Process of Creating Predefined Picklists Process of Creating Custom Static Picklists Creating Static Picklists That Use Long Values Process of Creating Dynamic Picklists Process of Creating Dynamic Picklists That Use Custom Objects Process of Creating Dynamic Picklists That Use a SalesBook Control Process of Creating Hierarchical Picklists Configuring Unbounded Picklists Configuring Lists of Values to Support Multiple Languages