Process of Creating Predefined Picklists

The example in this topic adds a predefined picklist to the Contact form that allows the user to choose from a set of predefined contact methods. These methods indicate how the contact prefers to be contacted, such as through email, pager, or phone.

To add a predefined picklist, you do the following:

1. Identifying Predefined Picklist Objects in Siebel CRM.

2. Creating an Integration Object for the Contact Method Picklist

3. Extending an Integration Object for the Contact Method Picklist

4. Adding Fields to the Customization Package

5. Customizing the Physical Layout for the Picklist

6. Publishing and Testing Picklists

For more information, see Overview of Customizing Picklists.