Modifying the Default Button of the Confirm Outlook Contact Conversion Dialog Box

Siebel CRM Desktop sets the Yes button of the Confirm Outlook Contact Conversion dialog box as the default button. This topic describes how to modify this behavior so that Siebel CRM Desktop sets the No button as the default and runs the No behavior if the user presses the Enter key.

To modify the default button of the Confirm Outlook Contact Conversion dialog box

  1. Use an XML editor to open the platform_configuration.xml.

    For more information, see Files That the Customization Package Contains.

  2. Locate the following code:

    <initialization_script>
      <![CDATA[
      ]]>
    </initialization_script>
    
  3. Modify the code you located in step 2 to the following. You add the bolded code:

    <initialization_script>
      <![CDATA[
    application.settings.set("FRA:ConvertItemsMsgBoxDefaultNo", 1);
      ]]>
    </initialization_script>