Purpose: You might generate a refund check if a customer paid for an order by cash or check and if an item was sold out or backordered.
The system control value identifies the refund check print program to use. The standard non-graphical print program for printing refund checks is REFCHECK. The standard graphical print program for printing refund checks is REFCHECKG.
Check stub: The top portion of the page represents the check stub.
• Order #: The order number and ship-to number.
• Order Message: Up to three lines of messages (flagged as Check Cust Msg at the Work with Order Messages screen; see ). If you reprint a check, the same messages will appear on the reprint unless you change them through order messages.
• Chk #: Refund check number.
• Amt: The amount of the refund. The tax amount included in the refund amount is based on the tax rate that was effective when the item was shipped.
Check: The bottom portion of the page represents the refund check itself. All fields on the check are unlabeled.
• Refund Date: The date the refund check was generated.
• Check Number: The check number on the check itself is followed by an asterisk (*) if this is a reprint. There is no asterisk next to the check number on the stub.
• Refund Amount: The amount of the refund. The tax amount included in the refund amount is based on the tax rate that was effective when the item was shipped.
• Customer Name and Address: The sold-to customer name and address appears here unless there is a bill-to customer associated with the order; in this case, the bill-to customer name and address is indicated. The name and address includes the:
- prefix, first name, last name
- address line 1
- city, state, postal code
Note: The country does not print on the refund check.