Purpose: Use this screen to define the number of days added to the expected arrival date for drop shipped items.
Number field: Enter the number of days for the system to add to the expected arrival date for drop shipped items. A drop shipped item is an item that you sell, but do not stock in your warehouse. Instead, your vendor ships the item directly to the customer.
Use this field to define the additional time it takes for your vendor to ship a drop shipped item. The system performs this calculation for FTC (Federal Trade Commission) notifications in which you notify the customer that an item is backordered and when you expect it to arrive. This allows the customer to cancel the order, if desired.
How is the expected ship date calculated for drop ship items?
• Oracle Retail Order Broker drop ship items (the item’s default vendor has the Drop ship output set to OROB Drop Shipping): The calculation is: expected ship date = the current date + + the Lead days for the vendor item
In general, you set up the system to notify mail order customers immediately about a backordered item, while you advise customers who order by phone at the time they place their order.
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