Purpose: This report shows you the number and percentage of orders with single and multiple shipments during a particular date range (during the offer). This information helps you identify where you are losing money on multiple shipments, which may indicate a problem forecasting demand for items advertised in an offer.
For example, if you shipped 92 pick slips in week 1, 73.01% of the orders have had just one shipment. The calculation is:
92 / (92 + 12 + 18 + 1 + 1 + 0 + 2)
Note: This report presents totals for all orders with shipments in the selected period, regardless of status. Of the 92 orders for which you made single shipments in the sample report, an unknown percentage may still be open due to backorders.
How to print: Select the Shipment Summary Report field on the Submit Fill Rate Reports Screen.
For more information: See the sample report in PDF format.
• Date range: The dates for which you want to report on your backorder/fulfillment status. This date range is associated with the effective dates for the offer, as defined in the Offer date range fields in the Offer table. Only offers effective during this date range will be included on these reports.
• Offer: The code for the catalog, space or television advertisement you want to report on. The report will reflect the backorder/fulfillment status for this offer only. Offer codes are defined in and validated against the Offer table.
• Shipments: The number and percentage of shipments on orders during the specified date range. This report provides totals for orders that have generated one shipment, plus orders that have required 2, 3, 4, 5, 6, 7 or more shipments. Multiple shipments indicates that the order included items that were not in stock and had to be backordered.