Purpose: Use the Additional Charges window to review and work with the additional charges that have been applied to a ship-to order.
Additional charges are user-defined types of charges that you can add to an order for any reason. You might establish standard additional charge codes for freight fees, personalization charges or rush shipment fees. You might also establish standard credit types of additional charge codes to reimburse the customer for long-distance telephone calls or postage fees.
The additional charges you enter on the Additional Charges window are order-level additional charges, and are not associated with any particular item. The additional charges you enter for an item (for personalization, gift wrapping, etc.) do not appear at this window.
Additional charge codes are defined in the Additional Charges table; you can create and work with additional charges using the Work with Additional Charge Codes (WADC) menu option.
Bills when? An additional charge does not bill until the order goes through billing.
Order totals: Additional charges or discounts are added to or subtracted from the order total, but are broken out from the order totals in the Additional Charges field.
How to display: Select the Additional Charges option in the Ship-To Information panel of the Order Summary page.
In this topic:
• Negative Additional Charge Limit
• Restricting the Additional Charge Amount
• Enter Amount for Order Additional Charge Code (A80)
• Restrict Additional Charge Amount if Default Charge (F43)
• Additional Charge Amount Restriction Summary
For more information:
• Additional Charges Options for step-by-step instructions on the actions you can perform on the Additional Charges window.
• Fields on Additional Charges for a description of the fields on the Additional Charges window.
Additional charges are extra charges that you can apply to an order. You can apply the following types of additional charges to an order:
• An additional service charge defined for the source code, based on the dollar value of merchandise on the order. The system adds an additional charge to the order automatically when service charges exist for the source code. The amount of the additional charge is based on the total merchandise dollar value.
• An additional service charge defined for the offer, based on the dollar value of merchandise on the order. The system adds an additional charge to the order when service charges exist for the offer, but not for the source code. The amount of the additional charge is based on the total merchandise dollar value.
• An additional shipping charge defined for the Shipper/Item. An additional charge may be defined for an item, depending on the shipper you select to deliver the item. For example, you might set up a special shipper/item for a desk when it will be delivered by Acme Shippers. Usually, Acme Shippers charges $8.50 to deliver most items, but, because the desk is oversized and heavy, the customer will be charged an extra $25.00 for delivery. The $25.00 additional shipping charge will be added to the order automatically in the Additional Charges field when the customer orders the desk and requests delivery through Acme Shippers.
• A guaranteed service charge defined in the offer. A guaranteed service charge will be added automatically to the order when a value exists in the Guaranteed order charge field in the offer and the Exclude service charges field for the source code is unselected. This is a charge required to guarantee that, if the order does not arrive, a replacement order will be shipped immediately while your company investigates the whereabouts of the original shipment. The system adds an additional charge to an order if an additional charge code has been defined in the Check Interface Additional Charge Code (G27) system control value and one of the payments on the order equals the payment defined in the Check Interface Payment Type (G26) system control value. The system uses the dollar amount defined in the Default charge field for the additional charge code to apply to the order. If the order includes more than one ship to customer, the system applies the additional charge code to the first ship to customer.
• An additional charge defined in the Check Interface Additional Charge Code (G27) system control value. The system adds an additional charge to an order if an additional charge code has been defined in the Check Interface Additional Charge Code (G27) system control value and one of the payments on the order equals the payment defined in the Check Interface Payment Type (G26) system control value. The system uses the dollar amount defined in the Default Charge field for the additional charge code to apply to the order. If the order includes more than one ship to customer, the system applies the additional charge code to the first ship to customer.
• An additional charge manually added from the Additional Charges window. You can add any type of additional charge to the order at this window. The Additional Charges window allows you to select an additional charge code and specify the additional charge. This allows you to add additional charges to an order at any time. The system displays the additional charge on this window using the value from the applicable Additional Charge Code field for the offer. Additional charges and credits are defined in and validated against the Additional Charges table; you can create and work with additional charges using the Work with Additional Charge Codes (WADC) menu option. You can define additional charge or credit codes for any reason, such as a charge for store-restocking or import duties or a credit for long-distance telephone charges or postage, etc.
Negative Additional Charge Limit
Purpose: You can limit the total amount of negative additional charges applied to an order by entering a dollar value in the Negative Additional Charge Limit (E49) system control value. You cannot override this dollar limit unless you have authority to the Negative Additional Charge Limit (A60) secured feature.
An error message displays if you attempt to add a negative additional charge that would bring the total negative additional charges on the order over the limit specified in the Negative Additional Charge Limit (E49) system control value, and if you do not have authority to the Override Negative Additional Charge Limit (A60) secured feature, and applies to miscellaneous additional charges only.
Note: Negative additional charges that are added by the system are not included in the negative additional charge total; also, the total is not decreased by positive additional charges.
Restricting the Additional Charge Amount
Purpose: You can use the Restrict Additional Charge Amount if Default Charge (F43) system control value and the Enter Amount for Order Additional Charge Code (A80) secured feature to control which users can add additional charges to an order.
Enter Amount for Order Additional Charge Code (A80)
This secured feature controls whether you can enter an amount at the Additional Charges window.
• Allow = you can enter or change the additional charge amount for an additional charge code.
• Exclude = you cannot enter an additional charge code unless there is a default charge amount specified for the code.
Restrict Additional Charge Amount if Default Charge (F43)
If the Restrict Additional Charge Amount if Default Charge (F43) system control value is selected, the Amount field is not enterable on the Additional Charges window for any additional charge code that has a Default Charge Amount specified unless you have authority to the Enter Amount for Order Additional Charge Code (A80) secured feature. If you do not have the authority to change the amount, you will need to change the charge code itself, or delete the code and add a different one.
Additional Charge Amount Restriction Summary
The Restrict Additional Charge Amount if Default Charge (F43) system control value and the Enter Amount for Order Additional Charge Code (A80) secured feature work in combination.
• If you have authority to the Enter Amount for Order Additional Charge Code (A80) secured feature and the Restrict Additional Charge Amount if Default Charge (F43) system control value is selected:
• The Amount field at the Additional Charges window is enterable only if there is not a Default charge amount for the additional charge code.
• If the additional charge code has a default amount specified, this amount defaults and you must use the Edit Additional Charge window to override it.
• The Amount field at the Edit Additional Charge window is always enterable.
• If you have authority to the Enter Amount for Order Additional Charge Code (A80) secured feature and the Restrict Additional Charge Amount if Default Charge (F43) system control value is unselected:
• The Amount field is always enterable at the Additional Charges window or at the Edit Additional Charge window.
• If you enter just the additional charge code for a code that has a default amount specified, this amount defaults. However, if you enter the additional charge code but enter an override amount, the override amount is added to the order.
• If you do not have authority to the Enter Amount for Order Additional Charge Code (A80) secured feature, regardless of the setting of the Restrict Additional Charge Amount if Default Charge (F43) system control value, The Amount field is never enterable at the Additional Charges window or at the Edit Additional Charge window.
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