Broker Details

Purpose: Use the Broker Details window to review the details of an order line that:

•         Was backordered and submitted to the Order Broker for fulfillment (brokered backorder), even if the line was not fulfilled through the Order Broker and has returned to standard warehouse processing or has shipped, or

•         Is on an order that:

•         Originated in Order Management System, and the customer picks up at a store location where the merchandise is already available (store pickup order), or

•         Originated in Order Management System, and ships to a store location where the customer picks it up (ship-for-pickup order), or

•         The Order Broker sent to Order Management System for shipment directly to the customer (delivery order), or

•         The Order Broker sent to Order Management System for shipment to the originating store location, where the customer picks it up (pickup order).

Each field on this screen is display-only.

Note:             This screen does not display activity related to changing the setting of the order’s Under Review flag in Order Broker based on the order’s hold status in Order Management System. This activity can occur if the Send Held Orders to OROB (M18) system control value is selected; see that system control value for a discussion.

How to display:

•         In the Order Lines Panel of the Order Summary page, select the Brokered link for an item.

•         In the # Order Lines In This Invoice Panel of the Invoice Detail page, select the Brokered link for an item.

Note:             The Brokered link displays only for items fulfilled through integration with the Order Broker.

For more information:

•         Broker Details Options for step-by-step instructions on the actions you can perform on the Broker Details window.

•         Fields on Broker Details for a description of the fields on the Broker Details window.

•         Order Broker Integration in the Classic View online help for background on different types of orders fulfilled through integration with Order Broker’s Order Broker module.

 

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