Fields on Edit Order Line

Purpose: The following information displays on the Edit Order Line page.

•         Item Description (unlabeled field below the Edit Order Line title)

•         Item ID (unlabeled field to the right of the Item Description)

•         SKU Description (unlabeled field below the Item Description and Item ID)

•         Quantity Ordered (Order Line Quantity Ordered)

•         Cancel Reason: Required only if you change the Quantity Ordered to a lower quantity.

•         No Charge

•         Price (Order Line Price). To set the price to zero, select No Charge.

•         Price Override Reason

•         Offer

•         Coupon (Order Line Coupon): The Coupon field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Coupon Amount (Order Line Coupon Amount): The Coupon Amount field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Gift Wrap: The Gift Wrap field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Affect Inventory:

•         The Affect Inventory field is display-only if the item is a drop ship item.

•         The Affect Inventory field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         User Hold

•         Arrival Date: The Arrival Date field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Cancel Date: The Cancel Date field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Priority (Backorder Priority): The Priority field displays in Contact Center only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Coordinate Group: The Coordinate Group field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Ship Via: The Ship Via field is display-only if the item on the order line has partially shipped. If the item requires a ship via override, only valid ship vias for the item are available for selection.

•         Recalculate Shipping:

•         The Recalculate Freight Default (F62) system control value controls the default setting of this field, but you can override this default.

•         The Recalculate Shipping field displays in Contact Center only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Shipping:

•         The Shipping Charge field is display-only if:

•         The source code for the item does not use a line level freight method of Flat Rate/Item, Flat Rate/Quantity, Flat Rate/Item, or Weight, or

•         The item on the order line has partially shipped.

•         Warehouse: The Warehouse field displays in Contact Center only if it is selected for display in the Work with Contact Center (WWCC) menu option.

For more information:

•         Edit Order Line for an overview of the Edit Order Line page.

•         Edit Order Line Options for step-by-step instructions on the actions you can perform on the Edit Order Line page.

 

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