3Demo Users for Siebel Industry Applications

Siebel Automotive

The following table lists the demo users for Siebel Automotive.

Username and Password Name / Title Application Primary Responsibility Role

BATKINS

Bill Atkins/Customer

Siebel eCustomer

Web Registered User

Atkins is the customer who is the recipient of all sales, service and marketing activities.

AALEXIS

Andrea Alexis/Customer Service Representative

Siebel Automotive

Auto Customer Service Representative

Alexis is an OEM who uses Siebel Automotive to manage all customer relationships.

CNASTASE

Carla Nastase / Collections Agent

Siebel Automotive

Auto Captive Collection Representative

Carla is an OEM captive finance employee who uses Siebel Automotive to call on delinquent customers to collect on their accounts and also manage other aspects of customer service.

DSIMONS

Deon Simons / Customer Service Representative

Siebel Automotive

Auto Captive Customer Service Representative

Deon is an OEM captive finance employee who uses Siebel Automotive to manage all aspects of customer relationships.

HABEL

Henry Abel/Field Manager

Siebel Automotive

Auto Field Manager

Abel is an OEM employee who uses Siebel Automotive to manage all dealer relationships.

CAUSTIN

Chris Austin/Marketing Manager

Siebel Marketing

Auto Marketing Manager

Austin is an OEM Employee who uses Siebel Marketing and Siebel Analytics to manage all marketing activities.

GMORRIS

Gus Morris/Dealer General Manager

Siebel Dealer

Auto Dealer General Manager

Morris is Dealer General Manager who uses Siebel Dealer to manage marketing campaigns, OEM relationships, administer users at the dealership and manage all Sales Managers at Dealership.

KWALTERS

Kathy Walters / Customer Service Manager

Siebel Automotive

Auto Captive Customer Service Manager

Kathy is an OEM captive finance employee who uses Siebel Automotive to manage the group of customer service representatives who manage all aspects of customer relationships.

MBELKE

Maria Belke / Contract Specialist

Siebel Automotive

Auto Captive Contracting Agent

Maria is an OEM captive finance employee who uses Siebel Automotive to coordinate with dealerships in order to process and approve customer lease/loan contracts.

MRIVERA

Miles Rivera / Collections Manager

Siebel Automotive

Auto Captive Collection Manager

Miles is an OEM captive Finance employee who uses Siebel Automotive to manage the group of collections agents who call on delinquent customers.

RELLSWOR

Roger Ellsworth / Field Sales Consultant

Siebel Automotive

Auto Captive Representative

Roger is an OEM captive finance employee who uses Siebel Automotive to manage all captive finance, related dealer relationships.

SAGNES

Sophia Agnes/Dealer Sales Assistant

Siebel Dealer

Auto Dealer Sales Assistant

Agnes is the Receptionist at Dealership whose role is to greet guests and direct them to the correct sales or service person.

SAMOORE

Samantha Moore/Dealer Sales Manager

Siebel Dealer

Auto Dealer Sales Manager

Moore is the Sales Manager at Dealership who uses Siebel Dealer to manage her team of Sales Consultants at Dealership.

SCHAN

Scott Chan/Dealer Sales Consultant

Siebel Dealer

Auto Dealer Sales Consultant

Chan is the Sales Consultant at Dealership who uses Siebel Dealer to manage Sales of Vehicles.

SMCCART

Steve McCartney / Lease End Consultant

Siebel Automotive

Auto Captive Lease End Specialist

Steve is an OEM captive finance employee who uses Siebel Automotive to work with customers and dealers in order to manage lease end activities.

Siebel Communications, Media & Energy: Energy

The following table lists the demo users for Siebel Communications, Media & Energy: Energy.

Username and Password Name / Title Application Primary Responsibility Role

TWELLS

Tony Wells / NE CSR

Siebel Energy

ENY Customer Service Rep

Siebel Communications, Media & Energy: Media

The following table lists the demo users for Siebel Communications, Media & Energy: Media.

Username and Password Name / Title Application Primary Responsibility Role

CMARSH

Chris Marsh / Customer

Customer CME

Web Registered User

Marsh uses Siebel eCustomer for Media to subscribe for service.

BEDINGER

B Edinger / Field Sales Director

Siebel Power Communications

COM Sales Manager

Edinger is Sales Manager at Millennium World Communications.

MNASH

Mike Nash / Field Sales Representative

Siebel Power Communications

COM Field Sales Rep

Nash uses Siebel Communications to manage his opportunities and validate quotes and orders.

TMILLER

Toni Miller / Customer Service Representative

Siebel Power Communications

COM Customer Service Rep

Miller uses Siebel Media to access customer information.

Siebel Communications, Media & Energy: Wireless

The following table lists the demo users for Siebel Communications, Media & Energy: Wireless.

Username and Password Name / Title Application Primary Responsibility Role

BEDINGER

B Edinger / Field Sales Director

Siebel Power Communications

COM Sales Manager

Edinger is Sales Manager at Millennium World Communications.

CWATSON

Cory Watson / Customer Service Representative

Siebel Power Communications

COM Customer Service Rep

Watson uses Siebel Communications Wireless to access customer information.

MNASH

Mike Nash / Field Sales Representative

Siebel Power Communications

COM Field Sales Rep

Nash uses Siebel Communications to manage his opportunities and validate quotes and orders.

PWEATHER

Pat Weathers / Customer

Customer CME

Web Registered User

Weathers uses Siebel eCustomer for Media to subscribe for service.

Siebel Communications, Media & Energy: Wireline

The following table lists the demo users for Siebel Communications, Media & Energy: Wireline.

Username and Password Name / Title Application Primary Responsibility Role

BEDINGER

B Edinger / Field Sales Director

Siebel Power Communications

COM Sales Manager

Edinger is Sales Manager at Millennium World Communications.

KALLISON

Kate Allison / Customer

Customer CME

Web Registered User

Allison uses Siebel eCustomer for Wireline to subscribe for service.

SROBERTS

Shirley Roberts / Customer

Customer CME

Web Corporate User

Roberts uses Siebel eCustomer for Wireline to manage her business activities.

MNASH

Mike Nash / Field Sales Representative

Siebel Power Communications

COM Field Sales Rep

Nash uses Siebel Communications to manage his opportunities and validate quotes and orders.

SCOLLINS

Sue Collins / Customer Service Representative

Siebel Power Communications

COM Customer Service Rep

Collins uses Siebel Communications to access customer information.

Siebel Consumer Sector: Consumer Goods

The following table lists the demo users for Siebel Consumer Sector: Consumer Goods.

Username and Password Name / Title Application Primary Responsibility Role

CCARNEY

Chris Carney / Call Center Agent

Siebel Consumer Goods Call Center

CG Universal Agent

Carney is a customer service call center agent; also handles Web inquiries.

MMEYERS

Marty Meyers /Assistant Brand Manager

Siebel Consumer Goods Marketing

CG XX Marketing Manager

Meyers sets up marketing programs and manages programs.

LSTREET

Lisa Street / Store Manager

Siebel Consumer Goods and Customer

CG XX Store Manager - eChannel

Street manages displays and product inventory.

TMARTIN

Tim Martin / Trade Marketing

Siebel Consumer Goods Sales and Siebel Consumer Goods Marketing

CG XX Trade Marketing Manager

Martin is a trade marketing manager.

JSTANLEY

Jeff Stanley / VP of Marketing

Siebel Consumer Goods Marketing

CG VP of Marketing

Stanley reviews approvals and sets up budgets.

BPARKER

Billy Parker / Deduction Agent

Siebel Consumer Goods Sales

CG Deductions Agent

Parker is responsible for resolving all deductions.

CSTAMPS

Colby Stamps / Customer Financial Service Manager

Siebel Consumer Goods Sales

CG CFS Manager

Stamps is a Finance Manager with financial reps as direct reports.

KDRESEL

Kelly Dresel / Retail Sales Representative

Siebel Consumer Goods Sales

CG Retail Sales Representative

Dresel is a retail sales rep responsible for servicing retail stores.

RMARCKS

Ricky Marks / CG Retail Sales Manager

Siebel Consumer Goods Sales

CG Retail Sales Manager

Marks is a retail sales manager with retail sales reps as direct reports.

VPRATT

Vick Pratt / Senior VP

Siebel Consumer Goods Sales

CG SR VP

Pratt is a Vice President over Sales, Marketing, Finance, and Operations.

CTRIPP

Courtney Tripp / Key Account Manager

Siebel Consumer Goods Sales and Siebel Mobile applications

CG Key Account Manager

Tripp develops account plans and promotions to drive incremental volume at select accounts.

DLIVERY

Del Livery / Delivery Representative

Siebel Consumer Goods Sales and Siebel Mobile applications

CG Deliver Representative - CE

Livery is a retail sales representative who uses mobile devices when in the field.

MROBINS

Max Robins / Merchandising Representative

Siebel Consumer Goods Sales and Siebel Mobile applications

CG Retail Merchandising Representative - CE

Robins is a retail merchandising rep at retail accounts who uses mobile devices.

Siebel Financial Services: Healthcare

The following table lists the demo users for Siebel Financial Services: Healthcare.

Username and Password Name / Title Application Primary Responsibility Role

LANDREWS

Louise Andrews / Call Center Agent

Healthcare Call Center

HC Agent - Call Center

Andrews works for health plan; handles member and provider service calls.

TWATSON

Tom Watson / Group Sales Rep

Healthcare Sales

HC Sales Rep - Group

Watson works for health plan; collaborates with agents and brokers on group sales.

WWU

Wendy Wu / Health Insurance Broker

Agent Portal

HC Broker

Wu works for a partner organization (insurance agency or brokerage).

JJUDD

Jerry Judd / Accountant

Customer Portal and Enrollment Portal

Web Corporate User

Judd is a health plan member.

SREED

Sheila Reed / Benefits Administrator

Group Portal

HC Administrator - Employer Group

Reed works for an employer group or TPA (Third-party administrator).

BGRANT

Bob Grant / Visit Coordinator

Provider Portal

HC Doctor Assistant - Provider Portal

Grant works at a physicians office or clinic.

FMILLER

Fred Miller / Vice President, Marketing

Marketing

FIN Analyst - Marketing

Miller uses Siebel Marketing and Siebel Analytics to evaluate important business drivers and to determine what marketing campaigns need to be created and executed.

Siebel Financial Services: Institutional Finance

The following table lists the demo users for Siebel Financial Services: Institutional Finance.

Username and Password Name / Title Application Primary Responsibility Role

BKEMPER

Bonnie Kemper / Director - Commercial Banking

Siebel Finance Call Center

IF Manager - Commercial Banking

Kemper uses Siebel Finance Sales to manage all personal and team contact, opportunity, loan request, and Forecast information for commercial banking.

CBAXTER

Charlie Baxter / Relationship Manager

Siebel Finance Call Center

IF Banker - Commercial Banking

Baxter uses Siebel Finance Sales to manage all personal contact, opportunity, loan requests, and forecast information for commercial banking.

EASPEN

Eve Aspen / Events Administrator

Siebel Finance Call Center

IF Events Administrator - Institutional Sales

Aspen uses Siebel Events Manager for Finance to plan and manage institutional marketing events.

FPRICE

Francis Price / Financial Advisor - Private Client Services

Siebel Finance Call Center

IF Broker - Wealth Management

Price uses Siebel Finance to manage all relationship functions related to financial planning and wealth management across retail brokerage and wealth management.

IBARNES

Ian Barnes / Vice President

Siebel Finance Call Center

IF Banker - Investment Banking

Barnes uses Siebel Finance Sales to manage all personal deals, forecasts, client, and event information for investment banking, while respecting all Chinese Wall security requirements.

ISTONE

Irene Stone / Vice President Equity Sales

Siebel Finance Call Center

IF Sales Manager - Institutional Sales

Stone uses Siebel Finance Sales to manage client relationships, sales, and call list information for institutional sales.

MDONAHUE

Michael Donahue / Senior Managing Director

Siebel Finance Call Center

IF Manager - Investment Banking

Donahue uses Siebel Finance Sales to manage investment banking client relationships, while adhering to Chinese Wall security requirements. He also performs sophisticated analysis on revenue pipelines and forecasting.

RADAMS

Robert Adams / Research Analyst

Siebel Finance Call Center

IF Sales Rep - Institutional Sales

Adams uses Siebel Finance Sales to manage client relationships and to maintain and distribute research.

Siebel Financial Services: Insurance

The following table lists the demo users for Siebel Financial Services: Insurance.

Username and Password Name / Title Application Primary Responsibility Role

CANTHONY

Chris Anthony / Claims Adjuster

Siebel Financial Services

IN Claims Adjuster

Anthony is a Claims Adjuster.

CCONWAY

Chris Conway / Insurance Call Center Agent

Siebel Financial Services

IN Agent - Call Center

Conway is a Call Center/Service Representative.

VALONTO

Victor Alonto / Sales Representative

Siebel Financial Services

IN Channel Manager

Alonto manages relationships with agents and brokers.

BWONG

Bill Wong / Customer

Siebel Financial eCustomer

Web Corporate User

Wong is a customer (Customer Portal).

CALLEN

Cindy Allen / Insurance Agent

Siebel Insurance Agent Portal

IN Agent - Agent Portal User

Allen is an Insurance Agent (Agent Portal).

Siebel Financial Services: Retail Finance

The following table lists the demo users for Siebel Financial Services: Retail Finance.

Username and Password Name / Title Application Primary Responsibility Role

CABLE

Carol Able / Contact Center Agent

Siebel Finance Call Center

RF Universal Agent - Contact Center

Able handles inbound consumer service requests and is responsible for cross-selling and outbound telesales.

CMICHAEL

Christine Michaels / Manager

Siebel Finance Call Center

RF Vice President - Contact Center

Michaels manages an inbound and outbound call center.

EQUITY

Erika Quity / Mortgage Specialist

Siebel Finance Call Center

RF Agent - Credit Center Service

Quity uses Siebel Finance Call Center to handle consumer loan requests, such as mortgage, home equity, and credit card requests in a call center.

SBUTLER

Stacey Butler / Senior Call Center Agent

Siebel Finance Call Center

RF Agent - Small Business Call Center

Butler uses Siebel Finance Call Center in a blended small business call center, handling both sales and service.

Siebel High Technology/Industrial Manufacturing

The following table lists the demo users for Siebel High Technology/Industrial Manufacturing.

Username and Password Name / Title Application Primary Responsibility Role

CCHENG

Casey Cheng / Call Center Manager

Siebel HTIM

HT Call Center Agent

Cheng handles service requests of all types such as emails, inbound calls and Web collaboration session requests. He also executes outbound call campaigns.

SLYBRAND

Sally Lybrand /Call Center Manager

Siebel HTIM

HT Call Center Manager

Lybrand's responsibilities for the day-to-day operations of a Call Center make her a regular user of Siebel Call Center Administration functions. She also uses the Siebel Analytics function to evaluate and manage agent performance.

VTAYLOR

Vic Taylor / Call Center Vice President

Siebel HTIM

HT Call Center Manager

Taylor is responsible for cost-effective service delivery while maintaining high customer satisfaction. He uses Siebel Analytics functions to evaluate call center performance and ROI and to make strategic decisions based on the analyses.

JARMSTRO

Joseph Armstrong / VP / General Manager

Siebel eCustomer

HT Customer Business

Joseph Armstrong works at Honeywell International, a customer of PCS Technologies and is the primary contact for sales and service issues. He uses the Siebel online self-service products to answer questions and gather information about PCS products Honeywell has bought or is considering buying.

MCARLSON

Mike Carlson /Director, IT Procurement

Siebel eCustomer

HT Customer Business

Carlson works at Marriott International, which is a Oracle customer. He uses the Siebel online self-service products to answer questions, find solutions to his problems, and gather information about the Siebel products Marriott International has bought or is considering buying. Mike is also a key decision maker for large revenue opportunity with Terry Smythe.

RUTAH

Robin Utah /Customer

Siebel eCustomer

HT Customer Consumer

Utah is a business to consumer customer of PCS Computing, who can self-service by ordering products and service online.

DCOLLINS

Dana Collins /Dispatcher

Siebel HTIM

HT Customer Business

Collins is responsible for dispatching customer issues out to the field engineers.

FROBERTS

Fred Roberts /Field Service Engineer

Siebel HTIM

HT Field Engineer

Roberts is a field service engineer working for Oracle’s Service Team. He is responsible for carrying out field repairs and replacing defective parts. He is also a mobile application user.

CWILSON

Chris Wilson /Field Service Engineer

Siebel HTIM

HT Field Service Engineer

Wilson is a field service engineer working for Oracle Service Team. He is responsible for carrying out field repairs and replacing defective parts. He is also a mobile application user.

FSINGH

Felix Singh / Field Service Engineer

Siebel HTIM

HT Field Engineer

Singh is a field service engineer working for Oracle Service Team. He is responsible for carrying out field repairs and replacing defective parts.

SMURPHY

Seth Murphy /Field Service Vice President

Siebel HTIM

HT Field Service Vice President

Murphy manages all service operations.

STHOMAS

Scott Thomas /Field Service Engineer

Siebel HTIM

HT Field Service Engineer

Thomas is a field service engineer working for Oracle Service Team. He is responsible for carrying out field repairs and replacing defective parts.

PMILLER

Pat Miller /Marketing Vice President

Siebel Marketing

Marketing Executive

Miller uses Siebel Marketing and Marketing Resource Management to plan, manage and monitor the effectiveness of the organization's marketing activities.

MMAY

Marion May /Marketing Manager

Siebel Marketing

Marketing Executive

May uses Siebel Marketing to plan and execute marketing programs and campaigns.

CELLIS

Cory Ellis /Alliance Executive

Siebel Partner Manager

HT Partner Vice President

Ellis performs analysis of partner programs, products sold, partner pipeline, and other aspects of partner performance. He develops CHAMP initiatives and works with partners to jointly define objectives and uses Analytics to provide visibility into expected partner revenue.

CMAX

Chris Max / Alliance Marketing Manager

Siebel Partner Manager

HT Partner Manager

Max uses Siebel Partner Manager to manage relationships with consulting partners.

CMORRIS

Colby Morris /Alliance Manager

Siebel Partner Manager

HT Partner Manager

Morris uses Siebel Partner Manager to manage the relationships with the reseller partners he is responsible for. He drives marketing, sales and service through the partner organization, and assesses the overall performance of the partner organization.

OMANN

Owen Mann /Partner Operations Manager

Siebel HTIM PRM

HT Partner Agent - Partner

Mann has Delegated User Administration: partners can set up, modify and delete users' Delegated Product Catalog and administer complementary product offerings.

Opportunity Assignment: new opportunities get assigned to partner employees using Assignment Manager.

RMARLOW

Robin Marlow /Partner Sales Manager

Siebel HTIM PRM

HT Partner Agent - Partner

Marlow uses Siebel Partner Portal to work with Oracle and to improve the effectiveness of all interactions with her customers, whether for marketing, sales or service purposes.

SMEIZEN

Sandy Meizen /Partner Service Manager

Siebel HTIM PRM

HT Partner Agent - Partner

Meizen can collaborate on projects. Solutions access to knowledge base with FAQs, troubleshooting guides, instructions, and so on.

SREED

Shawne Reed /Partner Service Manager

Siebel HTIM PRM

HT Partner Manager - Partner

Reed performs campaign administration to set up campaigns and add contacts. He can also submit a fund request to support a campaign.

KWILSON

Kelly Wilson /Sales Representative

Siebel HTIM

HT Sales Representative

Wilson is a Sales Representative with Assigned Accounts.

MSTERN

Madison Stern /Sales Manager

Siebel HTIM

HT Sales Manager

Stern uses Siebel Sales to manage all personal and team Sales and Forecasting information. Also uses the Siebel Mobile application for Siebel Sales.

NSACHS

Nancy Sachs / Sales Vice President

Siebel HTIM

HT Sales Vice President

Sachs uses Siebel Sales to manage personal, team, and organizational Sales and forecasting information. She also performs analysis on revenue pipelines and forecast.

TOLENIK

Todd Olenik / Sales Manager

Siebel HTIM

HT Sales Representative

Olenik is a Sales Manager. He reports to Nancy Sachs.

TSMYTHE

Terry Smythe / Sales Representative

Siebel HTIM

HT Sales Representative

Smythe uses Siebel Sales to manage all personal Sales and Forecast information. Also uses the Siebel Mobile application for Siebel Sales.

WTAKUDA

Wasaka Takuda / Sales Representative

Siebel HTIM

HT Sales Representative

Takuda is a Sales Representative with Assigned Accounts. They report to Nancy Sachs.

AGRAHAM

Amy Graham / COOP Program Administrator

HTIM

COOP Program Administrator

Channel Operations Manager

ALIM

Arlene Lim / COOP Manager

HTIM

COOP Manager

Channel Partner Manager

JGORDON

Jon Gordon / COOP Partner User

HTIM PRM

COOP Partner User

Partner Marketing Manager

RCHANG

Rob Chang / COOP Specialist

HTIM

COOP Specialist

Channel Marketing Manager

AMARTIN

Andy Martin / Design Registration and SPA Administrator

HTIM

Design Reg Administrator

Design Reg Administrator, SPA Administrator

BRANCH

Bill Ranch / Distributor Sales Rep Branch

HTIM PRM

Design Reg Manager

Partner Sales Rep, SPA Manager

IADAMS

Irene Adams / Design Registration and SPA Approver

HTIM

Design Reg Manager

Design Reg Manager, SPA Manager

RMASON

Rick Mason / Distributor Sales Rep

HTIM PRM

Design Reg Individual

Partner Sales Rep, SPA Individual

BHESS

Brad Hess / Manager

Siebel eCustomer

Web Corporate User

Brad Hess is a customer at Lone Star Enterprises, Inc. Brad is responsible for communications and activity between Lone Star and PCS Equipment.

JJORDAN

Jack Jordan / Sales Mgr

Siebel HTIM

IM Sales Manager

Jack Jordan manages a territory of sales reps at PCS Equipment.

TNANCE

Tina Nance / Sales Rep

Siebel HTIM

IM Sales Manager

Tina Nance is responsible for customer relationships for PCS Equipment in Texas and throughout the south. Tina is a primary contact for customers when purchasing new equipment and services.

TMALONE

Tim Malone / Call Center Agent

Siebel HTIM

IM Call Center Agent

Tim Malone is a universal agent at PCS Equipment. Tim handles inbound communications from customers regarding equipment and services that PCS Equipment provides.

BROSS

Bonnie Ross / Service Dispatcher

Siebel HTIM

IM Field Service Dispatcher

Bonnie Ross is dispatches service activities to PCS Equipment field mechanics.

FRAINES

Frank Raines / Service VP

Siebel HTIM

IM Field Service Vice President

Fred Raines is VP of Service at PCS Equipment. Fred is responsible for all aspects of service delivery across the multiple channels that PCS provides in the call center and in the field.

LSUTTON

Larry Sutton / Service Engineer

Siebel HTIM

IM Field Service Engineer

Larry Sutton is a field mechanic for PCS Equipment. Larry provides field service repairs and preventive maintenance.

JPIERCE

Janet Pierce / Marketing VP

Siebel Marketing

IM Marketing Manager

Janet Pierce is responsible for driving company revenue with marketing plans and programs.

WMIMMS

William Mimms / Marketing Manager

Siebel Marketing

IM Marketing Manager

William Mimms is responsible for company branding, messaging and marketing at PCS Equipment.

GFALL

Gerald Fall / Alliance Account Mgr

Siebel Partner Manager

IM Partner Manager

Gerald Fall manages the partner relationship and monitors partner activity

MCAGEL

Megan Cagel / Partner - Partner Mgr

Siebel HTIM PRM Portal

IM Partner Manager Partner

Megan Cagel is the Channel Sales Manager for RCS Distributors. She sells PCS's Products.

Siebel Hospitality

The following table lists the demo users for Siebel Hospitality.

Username and Password Name / Title Application Primary Responsibility Role

EHART

Emilia Hart / Revenue Manager

Siebel Hospitality

TH - Revenue Manager

Hart is the person who is responsible for maximizing the asset utilization and profit potential of the hotel.

HOSADMIN

Siebel Administrator - TH / Sys Admin - TH

Siebel Hospitality

TH Hospitality Administrator User

The Hospitality administrator is the person responsible for the administration of the Hospitality application.

MHAWK

Mike Hawk / Operations Manager

Siebel Hospitality

TH- Operations Manager

Hawk is responsible for taking care of the day-to-day operations of executing group events.

MSANDERS

Mike Sanders / National Sales Manager

Siebel Hospitality

TH- National Sales Manager

Sanders is the person who sells group events across properties and can view group execution activities across properties.

PHARG

Phil Harg / Sales Manager

Siebel Hospitality

TH - Sales Manager

Harg is the person who sells events to a client for a particular property.

PHALL

Pablo Hall / Sales Manager

Siebel Hospitality

TH - Sales Manager HLR

Hall is the person who sells events to a client for a particular property.

PHAYS

Patricia Hays / Events Director

Siebel Hospitality

TH- Events Director

Hays is the person finally responsible for execution of all the events in the hotel.

SROSS

Sandy Ross / Events Manager

Siebel Hospitality

TH- Events Manager

Ross is the key point of resource during the event execution phase of group events.

Siebel Life Sciences: Clinical

The following table lists the demo users for Siebel Life Sciences: Clinical.

Username and Password Name / Title Application Primary Responsibility Role

CROSEN

Chris Rosen / Clinical Director

Siebel Clinical

Clinical Director

Rosen uses Siebel Clinical Manager and Clinical Project and Resource Management to manage and track clinical trials across all programs within the clinical organization.

CSANDERS

Cathy Sanders / Clinical Manager

Siebel Clinical

Clinical Manager

Sanders uses Siebel Clinical Manager and Clinical Project and Resource Management module to manage her assigned clinical trial projects.

CSTONE

Cindy Stone / Clinical Research Associate

Siebel Clinical

Clinical Research Associate

Stone uses Siebel Clinical Manager, Protocol Builder, and Trip Report modules to manage her sites and record trip reports.

CWALKER

Connie Walker / Clinical Research Associate

Siebel Clinical

Clinical Research Associate

Walker uses Siebel Clinical Manager, Protocol Builder, and Trip Report modules to manage her sites and record trip reports.

CYOUNG

Craig Young / Clinical Research Associate

Siebel Clinical

CL Clinical Research Associate - Light

Young uses Siebel Clinical to manage clinical trial documents.

ASIMON

Anna Simon / Site Administrator

Siebel Clinical Site Portal

Delegated Customer Administrator Site

Simon administers and maintains the site portal for clinical investigators and site coordinators.

JALBRIGHT

Jill Albright / Site Coordinator

Siebel Clinical Site Portal

Registered Customer Site

Albright uses the site portal to screen, re-screen, and enroll subjects for clinical trials.

Siebel Life Sciences: Medical

The following table lists the demo users for Siebel Life Sciences: Medical.

Username and Password Name / Title Application Primary Responsibility Role

MDADMIN

Siebel Administrator - MD / Sys Admin - MD

Siebel Medical

LS Administrator

The administrator for Siebel Medical (Medical Products Organization).

CALEX

Carlos Alex / Engineer - Corrective Action

Siebel Medical

MD Corrective Actions

Alex is responsible for managing corrective and preventive actions.

PALLEN

Paul Allen / Engineer - Product Analysis

Siebel Medical

MD Product Analysis

Allen is responsible for analyzing the root cause of product problem.

QMANNY

Quincy Manny / Quality Manager

Siebel Medical

MD Quality Manager

Manny is a quality and safety manager for investigating adverse events and regulatory reports.

RLONDON

Rob London / Regulatory Liaison

Siebel Medical

MD Quality Manager

London is responsible for managing complaint and adverse events investigation.

SMARQUEZ

Susan Marquez / Marketing Manager

Siebel Medical

PH Marketing Manager

Marquez is responsible for managing marketing campaigns.

SMASTERS

Sean Masters / Customer Service Rep

Siebel Medical

MD Customer Service Rep

Masters is a customer service representative responsible for answering customer calls and requests.

SMICHAEL

Seth Michael / Field Engineer

Siebel Medical

MD Field Engineer

Michael is a field service engineer responsible for managing servicing equipment at customer location.

SMILES

Sunny Miles / Senior VP

Siebel Medical

MD Executive Analytics

Miles is the executive officer responsible for overseeing the organization’s performance.

SMILIKEN

Steve Miliken / Customer Service Manager

Siebel Medical

Service Analytics Administrator

Miliken is a service manager responsible for both customer service and field service.

SMITCHEL

Sandy Mitchel / Contracts Manager

Siebel Medical

MD Contracts Manager

Mitchel is responsible for creating, administrating and managing contracts.

SMURPHY

Samuel Murphy / Sales Rep

Siebel Medical

MD Sales Rep

Murphy is a sales representative in the Medical Products Organization.

SMORGAN

Sue Morgan / Sales Manager

Siebel Medical

MD Sales Manager

Morgan is a sales manager in the Medical Products Organization.

Siebel Life Sciences: Pharma

The following table lists the demo users for Siebel Life Sciences: Pharma.

Username and Password Name / Title Application Primary Responsibility Role

BCARTERS

Barbara Carters / Primary Sales Representative

Siebel Pharma Sales

PH Pharma Pulsar Rep

Carters is a representative calling on primary care physicians for Pulsar division.

CPARK

Christina Park / National Account Director

Siebel Pharma Sales

PH Pharma District Manager - US Sales

Park manages national accounts, contacts and tracks formulary status and contracts.

JKIM

Jonathan Kim / Specialty Sales Representative

Siebel Pharma Sales

PH Pharma Specialty Sales Rep - US Sales

Kim is a sales rep for specialty sales force.

LHILL

Lynford Hill / Primary Sales Representative

Siebel Pharma Sales

PH Pharma Pulsar Rep

Hill is a representative calling on primary care physicians for Pulsar division.

SCARROL

Scott Carrol / National Account Manager

Siebel Pharma Sales

PH Pharma Account Manager - US Managed Care

Carrol manages regional accounts, contacts and tracks formulary status and contracts.

SMILLER

Sarah Miller / District Manager

Siebel Pharma Sales

PH Pharma District Manager - US Sales

Miller is a District Manager managing a team of field representatives.

SPORTER

Susan Porter / Primary Sales Representative

Siebel Pharma Sales

PH Pharma Sales Rep - US Sales

Porter is a representative calling on primary care physicians. She manages contacts, accounts, samples, events, meetings, and calendar.

Siebel Loyalty

The following table lists the demo users for Siebel Loyalty.

Username and Password Name / Title Application Primary Responsibility Role

AFINN

Alan Finn / DFC Partner Representative

Siebel Loyalty Partner Portal

Loyalty Partner Representative (LPR)

Alan is a partner employee who uses the Loyalty Partner Portal.

AJUBA

Amy Juba / Account Member

Siebel Loyalty Customer Portal

Web Registered User

Amy, a member of the loyalty program, uses the Loyalty Customer Portal.

ASTON

Arthur Ston / Individual Member

Siebel Loyalty Customer Portal

Web Registered User

Arthur, a member of the loyalty program, uses the Loyalty Customer Portal.

BMARTY

Brian Marty / Partner Representative

Siebel Loyalty Partner Portal

Self-registered Partner Agent

Brian is a partner employee who uses the Loyalty Partner Portal.

CBAKER

Cindy Baker / Account Member

Siebel Loyalty Customer Portal

Web Registered User

Cindy, a member of the loyalty program, uses the Loyalty Customer portal.

CHOBBES

Calvin Hobbes / Household Member

Siebel Loyalty Customer Portal

Web Registered User

Calvin, a member of the loyalty program, uses the Loyalty Customer Portal.

JTRADER

Joe Trader / Account Member

Siebel Loyalty Customer Portal

Web Registered User

Joe, a member of the loyalty program, uses the Loyalty Customer Portal.

LYADMIN

Siebel Administrator - LY / Sys Admin - LY

Siebel Loyalty Manager

Loyalty Administrator (LA)

Overall administrative responsibility for Loyalty.

MBORG

Mary Borg / Individual Member

Siebel Loyalty Customer Portal

Web Registered User

Mary, a member of the loyalty program, uses the Loyalty Customer Portal.

MKUST

Mike Kust / Individual Member

Siebel Loyalty Customer Portal

Web Registered User

Mke, a member of the loyalty program, uses the Loyalty Customer Portal.

MMULHONE

Mark Mulhone / Loyalty Marketing Manager (LMM)

Siebel Loyalty Manager

Loyalty Marketing Manager (LMM)

Mulhone manages loyalty promotions.

MPOND

Mila Pond / Household Member

Siebel Loyalty Customer Portal

Web Registered User

Mila, a member of the loyalty program, uses the Loyalty Customer Portal.

MSROBINS

Mary S. Robins / Members Services Rep (MSR)

Siebel Loyalty Manager

Member Services Representative (MSR)

Robins is a front-line loyalty rep who deals with loyalty program members and other customers.

PMARS

Paul Mars / Partner Manager

Siebel Loyalty Manager

Loyalty Partner Manager (LPM)

Mars manages the loyalty program’s partners.

PPARTNER

Paul Partner / Partner Representative

Siebel Loyalty Partner Portal

Loyalty Partner Representative (LPR)

Partner is an employee who uses the Loyalty Partner Portal.

RAMIT

Richard Amit / Aircell Partner Representative

Siebel Loyalty Partner Portal

Loyalty Partner Representative (LPR)

Richard is a partner employee who uses the Loyalty Partner Portal.

RMILLER

Rick Miller / Account Member

Siebel Loyalty Customer Portal

Web Registered User

Rick, a member of the loyalty program, uses the Loyalty Customer Portal.

RVALLEY

Robert Valley / Partner Representative

Siebel Loyalty Partner Portal

Loyalty Partner Representative (LPR)

Robert is a partner employee who uses the Loyalty Partner Portal.

SSHAH

Sam Shah / Household Member

Siebel Loyalty Customer Portal

Web Registered User

Sam, a member of the loyalty program, uses the Loyalty Customer Portal.

TMAHL

Tammy Mahl / Individual Member

Siebel Loyalty Customer Portal

Web Registered User

Tammy, a member of the loyalty program, uses the Loyalty Customer Portal.

VCREW

Vince Crew / Partner Representative

Siebel Loyalty Partner Portal

Self-registered Partner Agent

Vince is a partner employee who uses the Loyalty Partner Portal.

VCRUISE

Vanessa Cruise / Venus Cruisliner Partner Representative

Siebel Loyalty Partner Portal

Loyalty Partner Representative (LPR)

Vanessa is a partner employee who uses the Loyalty Partner Portal.

Siebel Public Sector

The following table lists the demo users for Siebel Public Sector.

Username and Password Name / Title Application Primary Responsibility Role

DSMITH

Dana Smith / Citizen (Self Service user)

Siebel Public Sector Self Service

Web Corporate User

Smith is a citizen who seeks service from a variety of government agencies, including applying for social services benefits and paying taxes.

GOVADMIN

Siebel Administrator - GOV / Sys Admin - GOV

Siebel Public Sector

Siebel Administrator

System administrator for Siebel Public Sector applications.

TJACKSON

Terry Jackson / Doctor (Partner Portal user)

Siebel Public Sector PRM Portal

Channel Partner Manager

Jackson is an employee at a non-profit organization that works in conjunction with a government agency to assist in performing the government mission—whether collecting taxes or helping to deliver benefits to citizens.

CWEST

Charles West / Case Worker

Siebel Public Sector

PS Benefits Case Management

West is a case worker with a federal government social services agency, responsible for managing the cases of many citizens throughout the case lifecycle.

RCOLLINS

Rich Collins / Tax Case Worker

Siebel Public Sector

PS Benefits Case Management

Collins is a case worker at a state government tax agency, responsible for managing many citizens' tax cases through their lifecycle, including collection, audits, and appeals.

LTHOMAS

Leigh Thomas / 311 Call Center Operator

Siebel Public Sector

PS Incident Management

Thomas works as a customer service agent in a local government 311 call center. Leigh is responsible for responding to citizen inquiries on a broad range of topics.

DFRANKLIN

Dana Franklin / Investigative Agent

Siebel Public Sector

PS Investigative Case Management

Franklin is an agent with a federal law enforcement agency, responsible for investigating criminal activity and threats to the public interest.

JROWAN

Jean Rowan / Immigration Services Officer

Siebel Public Sector

PS Investigative Case Management

Rowan works as an immigration services officer for a federal immigration agency. Jean is responsible for processing incoming applications for visas and citizenship and making determinations as to whether to grant these benefits.

MWILLIAM

Mike Williams / Investigative Agent

Siebel Public Sector

PS Investigative Case Management

Williams is an agent with a federal law enforcement agency, responsible for investigating criminal activity and threats to the public interest.

PMORRIS

Pat Morris / Intelligence Analyst

Siebel Public Sector

PS Investigative Case Management

Morris is an analyst with a federal intelligence agency, responsible for monitoring and assessing threats to national safety and producing a range of intelligence products.

CWOODS

Chris Woods / Public Health Professional

Siebel Public Sector

PS Threat & Response Management

Woods is an epidemiologist with a federal public health agency, responsible for tracking and responding to outbreaks of deadly diseases.