Responsibilities and Views

This appendix lists some preconfigured responsibilities and associated views that are specific to Oracle’s Siebel Public Sector. It includes the following topics:

About Responsibilities and Views

The Responsibilities view of the Administration - Application screen shows responsibilities and associated views. Administrators can assign responsibilities to users using the same procedure that they use to assign responsibilities for other Siebel Business Applications. For example, they can create a responsibility for agents that includes the views that agents can use to complete work tasks. For more information, see Siebel Security Guide.

PS Benefits Case Management

In the preconfigured Siebel Public Sector application, the user with this responsibility can see the following views:

HLS Account Case View
HLS All Case List View
HLS Case Account View
HLS Case Activities View
HLS Case Attachment View
HLS Case Detail View
HLS Case INS Claims View
HLS Case List View
HLS Case Note View
HLS Case Partner View
HLS Case Preview View
HLS Case Project View
HLS Case Quote View
HLS Case Related Case View
HLS Case Sales Assessment View
HLS Case Service Request View
PUB Case Address View
PUB Case Household View
PUB Case Literature Distribution View
PUB Case Presentations View
PUB Case Proposals View
PUB GOV Channel Partner Cases View
PUB GOV Contact Cases View
PUB GOV Home Page View
PUB GOV Household Cases View
PUB HLS Case Contact View
PUB My Team Case List View

PS Incident Management

In the preconfigured Siebel Public Sector application, the user with this responsibility can see the following views:

All Service Requests Simple View
PUB GOV Home Page View
PUB HLS All Incident List View
PUB HLS Case Incident View
PUB HLS Contact Incident View
PUB HLS Exception Handling View
PUB HLS Groups Incident View
PUB HLS Incident Activities View
PUB HLS Incident Attachment View
PUB HLS Incident Detail View
PUB HLS Incident Group View
PUB HLS Incident List View
PUB HLS Incident Note View
PUB HLS Incident Preview View
PUB HLS Incident Suspect View
PUB HLS My Team Incident List View
PUB HLS Suspect Incident View

PS Investigative Case Management

In the preconfigured Siebel Public Sector application, the user with this responsibility can see the following views:

HLS Account Case View
HLS All Case List View
HLS All Groups List View
HLS All Suspect List View
HLS Case Account View
HLS Case Activities View
HLS Case Attachment View
HLS Case Auto Vehicles View
HLS Case Detail View
HLS Case Disease View
HLS Case Groups View
HLS Case List View
HLS Case Note View
HLS Case Partner View
HLS Case Preview View
HLS Case Project View
HLS Case Related Case View
HLS Case Sales Assessment View
HLS Case Service Request View
HLS Case Suspect View
HLS Group Preview View
HLS Groups Activities View
HLS Groups Address View
HLS Groups Attachment View
HLS Groups Case View
HLS Groups Detail View
HLS Groups List View
HLS Groups Note View
HLS Groups Suspect View
HLS Suspect Activities View
HLS Suspect Address View
HLS Suspect Associated Suspect View
HLS Suspect Attachment View
HLS Suspect Case View
HLS Suspect Details View
HLS Suspect Group View
HLS Suspect List View
HLS Suspect Note View
HLS Suspect Preview View
PUB Case Address View
PUB Case Audit Trail View
PUB Case Household View
PUB Case Literature Distribution View
PUB Case Presentations View
PUB Case Proposals View
PUB GOV Case Activity Plans View
PUB GOV Case Monthly Calendar View
PUB GOV Channel Partner Cases View
PUB GOV Contact Cases View
PUB GOV Home Page View
PUB HLS Case Contact View
PUB HLS Case Incident View
PUB HLS Groups Incident View
PUB HLS My Team Group List View
PUB HLS My Team Suspect List View
PUB HLS Suspect Incident View
PUB My Team Case List View
Relationship Hierarchy View (Groups)

PS Threat and Response Management

In the preconfigured Siebel Public Sector application, the user with this responsibility can see the following views:

Disease Attachment View
Disease Cases View
Disease List View
Disease Medication View
Disease Service Request View
Disease Training View
Diseases Detail View
HLS All Medication List View
HLS Case Disease View
HLS Disease FAQ View
HLS Disease Preview View
HLS Medication Diseases View
HLS Medication Drug Interactions View
HLS Medication Inventory View
HLS Medication List View
HLS Medication Substitutes View
My Disease List View