9Siebel Templates for Customer Applications

Siebel Templates for Customer Applications

This chapter describes the predefined templates that Siebel CRM uses in a customer application. It includes the following topics:

Overview of Configuring Siebel Templates for Customer Applications

Most customer applications, such as Siebel eSales and Siebel Self Service, use a set of customer templates for general functionality and a subset of employee templates for messages and greetings.

The following types of applications exist for partner relationship management:

  • PRM Manager. Templates that Siebel CRM displays in PRM Manager use the functionality described in Siebel Templates for Employee Applications

  • PRM Portal. Templates that Siebel CRM displays in PRM Portal use the functionality described in this chapter.

    Overview of User Interface Elements

    The following table describes an overview of user interface elements that Siebel CRM uses in the Siebel Web Client for a customer application.

    Table User Interface Elements in Customer Applications

    Element Description

    Header

    A framed area at the start of the page that remains visible while the user scrolls the content area. It includes the following elements:

    • Banner

    • Screen bar
    • View bar

    Banner

    A starting frame of the header that includes site branding and navigation. It includes the company logo on the first side and the global navigation links in the lower corner of the second.

    Global navigation links

    Links that Siebel CRM displays in the lower far corner of the banner frame. These links provide functionality that the primary tabs do not provide. Customer applications and partner applications include the following global navigation links:

    • Shopping Cart

    • My Account
    • Help
    • Contact Us
    • Log In/Out

    Screen bar

    A bar that displays the primary tabs that provide access to screens.

    View bar

    The last frame of the header that Siebel CRM uses to display the simple search applet in most customer applications. In eChannel, the view bar displays the second-level navigation and favorites drop-down list controls.

    Simple Search applet

    A small applet on the far side of the view bar that can do a simple search. This applet also contains an icon that links to the Search Center page where the user can do an advanced search.

    Content area

    The largest frame of the page that contains a view template and one or more applet templates. The user can scroll this content area vertically without affecting the position of the header frames.

    Salutation and personal greeting

    Area at the start of the content area that displays text messages. The message area typically displays a personal greeting on an application home page and a threadbar on pages lower in the application hierarchical structure.

    Thread bar

    A set of links in the message area that displays the path the user takes through the application hierarchical structure. It allows for easy navigation to previously visited pages.

      Basic Form Template

      The Form/1-Column/Basic template uses the DotComAppletFormBasic web template.

      The following image includes an example of this template.

      Example of the DotComAppletFormBasic Template

        One Column Form Template

        The DotCom Applet Form 1-Column template uses the DotComAppletForm1Col web template. It can do the following:

        • Display labels before fields.

        • Display buttons at the end of the form.

        The following image includes the generic layout that this template uses.

        Generic Layout of the DotComAppletForm1Col Template

        The following image includes an example of this template.


        Example of the DotComAppletForm1Col Template

        This template uses the following structure:

        DotComAppletForm1Col
           CCApplet_NamedSpacer
           CCTitle_Named
              CCTitle
           CCTogglebar_drop
           dCCForm1Col
              dCCButtons_Form

        The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

        Table Items Siebel CRM Can Map for the DotComAppletForm1Col Web Template

        ID Placeholder

        2

        Back

        106

        Query

        107

        Go (ExecuteQuery)

        108

        Cancel (Query)

        109 through 110

        Control

        131

        New

        132

        Edit

        133

        Delete

        134

        Reset

        135

        Cancel

        136

        Save

        139 through 143

        Control

        157 through 158

        Control

        1000

        FormSection

        1001

        FormSection

        1002

        FormSection

        1003

        FormSection

        1004

        FormSection

        1005

        FormSection

        1006

        FormSection

        1300 through 1305

        Required or Label

        1306 through 1311

        Required or Label

        1312 through 1317

        Required or Label

        1318 through 1323

        Required or Label

        1324 through 1329

        Required or Label

        1330 through 1335

        Required or Label

        1336 through 1341

        Required or Label

        1500

        Required or Legend

          Two Column Form Template

          The DotCom Applet Form 2-Column template uses the DotComAppletForm2Col web template. It can do the following:

          • Display labels before fields.

          • Display two columns of label and field pairs followed by one wide column that spans these pairs.

          The following image includes the generic layout that this template uses.

          Generic Layout of the DotComAppletForm2Col Template

          This template uses the following structure:

          DotComAppletForm2Col
             CCApplet_NamedSpacer
             CCTitle_Named
                CCTitle
             CCTogglebar_drop
             dCCFormButtonsTop
                dCCButtons_Form
                CCRecordNav
                CCTogglebar_drop
                CCFormButtonsTopRight
             dCCForm2Col

          The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

          Table Items Siebel CRM Can Map for the DotComAppletForm2Col Web Template

          ID Placeholder

          2

          Back

          91 through 92

          Inside Applet Help Text

          106

          Query

          107

          Go (ExecuteQuery)

          108

          Cancel (Query)

          109 through 110

          Control

          121

          First

          122

          Previous

          123

          Next

          124

          Last

          131

          New

          132

          Edit

          133

          Delete

          134

          Reset

          135

          Cancel

          136

          Save

          139 through 143

          Control

          150 through 152

          Control

          157 through 158

          Control

          160 through 164

          Control

          1001

          FormSection

          1002

          FormSection

          1003

          FormSection

          1004

          FormSection

          1030

          FormSection

          1035

          FormSection

          1100 through 1104

          Required or Label

          1105 through 1109

          Required or Label

          1110 through 1114

          Required or Label

          1115 through 1119

          Required or Label

          1130 through 1134

          Label or Field

          1135 through 1139

          Label or Field

          1500

          Required or Legend

          2001

          FormSection

          2002

          FormSection

          2003

          FormSection

          2004

          FormSection

          2100 through 2104

          Required or Label

          2105 through 2109

          Required or Label

          2110 through 2114

          Required or Label

          2115 through 2119

          Required or Label

            Four Column Form Template

            The DotCom Applet Form 4-Column template uses the DotComAppletForm4Col web template. It can do the following:

            • Define a large number of control placeholders that can span one column, two columns, or all four columns.

            • Map fields for up to four columns.

            • Display labels at start of field values.

            • Display validation errors at the start of the form.

            • Use ID 91 to add text that spans all four columns.

            The following image includes the generic layout that this template uses.

            Generic Layout of the DotComAppletForm4Col Template

            The following table includes an example of this template.


            Example of the Form/4 Column Applet Template

            This template uses the following structure:

            DotComAppletForm4Col
               CCApplet_NamedSpacer
               CCTitle_Named
                  CCTitle
               CCTogglebar_drop
               dCCFormButtonsTop
                  dCCButtons_Form
                  CCRecordNav
                  CCTogglebar_drop
                  CCFormButtonsTopRight
               CCForm4ColBody

            The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

            Table Items Siebel CRM Can Map for the DotComAppletForm4Col Web Template

            ID Placeholder

            2

            Control

            91

            Inside Applet Help Text

            106

            Query

            107

            Go (ExecuteQuery)

            108

            Cancel (Query)

            109 through 110

            Control

            121

            First

            122

            Previous

            123

            Next

            124

            Last

            131

            New

            132

            Edit

            133

            Delete

            134

            Reset

            135

            Cancel

            136

            Save

            139 through 143

            Control

            150 through 152

            Control

            157 through 158

            Control

            160 through 164

            Control

            1001 through 1009

            FormSection

            1020

            FormSection

            1296 through 1300

            Required or Label or 2-Column Wide Field

            1301 through 1310

            Required or Label

            1311 through 1315

            Required or Label or 2-Column Wide Field

            1316 through 1330

            Required or Label

            1331 through 1335

            Required or Label or 2-Column Wide Field

            1336 through 1340

            Required or Label or 4-Column Wide Field

            1360 through 1374

            Required or Label

            1500

            Required or Legend

            1801 through 1810

            Required or Label

            1816 through 1830

            Required or Label

            1860 through 1874

            Required or Label

            2001 through 2009

            FormSection

            2296 through 2300

            Required or Label or 2-Column Wide Field

            2301 through 2310

            Required or Label

            2316 through 2330

            Required or Label

            2331 through 2335

            Required or Label or 2-Column Wide Field

            2360 through 2374

            Required or Label

            2801 through 2810

            Required or Label

            2811 through 2815

            Required or Label or 2-Column Wide Field

            2816 through 2830

            Required or Label

            2860 through 2874

            Required or Label

              Item Detail Form Template

              The DotCom Applet Form Item Detail template uses the DotComAppletFormItemDetail web template. It uses ID 1301 to map the product title and ID 1300 to map the product image.

              The following image includes the generic layout that this template uses.

              Generic Layout of the DotComAppletFormItemDetail Template

              The following image includes an example of this template.

              Example of the DotComAppletFormItemDetail Template

              This template uses the following structure:

              DotComAppletFormItemDetail
                 CCApplet_Spacer
                    dCCFormItemDetail

              The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

              Table Items Siebel CRM Can Map for the DotComAppletFormItemDetail Web Template

              ID Placeholder

              132 through 133

              Control

              141

              Control

              142

              Control

              157 through 158

              Control

              159

              Control

              160

              Control

              1102 through 1107

              Label or Field

              1112 through 1133

              Label or Field

              1300

              Large Image (120X120)

              1301

              Item Name

                Search, Top Form Template

                The DotCom Applet Form Search Top template uses the DotComAppletSearchTop web template. It creates a drop-down list that the user can use to do a dot-com search.

                This template uses the following structure:

                DotComAppletSearchTop
                   CCTitled
                   CCFormSearch

                The following information lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                Table Items Siebel CRM Can Map for the DotComAppletSearchTop Web Template

                ID Placeholder

                91

                Inside Applet Help Text

                1101 through 1130

                Label or Field

                1500

                Required or Legend

                  Title, Form Template

                  The DotCom Applet Form Title template uses the DotComAppletFormTitle web template. It displays a simple applet that includes a free-form title. It gets the title from the Title property of the applet.

                  The following image includes the generic layout that this template uses.

                  Generic Layout of the DotComAppletFormTitle Template

                  The following table includes an example of this template.


                  Example of the DotComAppletFormTitle Template

                  This template uses the following structure:

                  DotComAppletFormTitle
                  

                  You cannot map items for this template.

                    Four Column, Merged, Form Template for Base, Edit, or New Mode

                    The Dotcom Form 4-Col Merged (Base/Edit/New) template uses the DotComAppletForm4ColMerged (Base/Edit/New) web template. It supports a specialized applet that does not include an applet tab. It can do the following:

                    • Display the applet title in the button bar. This configuration allows Siebel CRM to stack these applets without any intervening space. You can use it to create a summary view.

                    • Define a large number of control placeholders that span one column, two columns, or four columns.

                    • Map fields for up to four columns.

                    • Display labels at start of field values.

                    • Display validation errors at the start of the form.

                    • Use ID 91 to add text that spans all four columns.

                    • Use the predefined applet styles.

                    The following table includes the generic layout that this template uses.

                    Generic Layout of the DotComAppletForm4ColMerged (Base/Edit/New) Template

                    This template uses the following structure:

                    DotComppletForm4ColMerged (Base/Edit/New)
                       dCCFormButtonsTopWithTitle
                          dCCButtons_Form
                          CCRecordNav
                          CCTogglebar_drop
                       dCCForm4ColBody

                    The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                    Table Items Siebel CRM Can Map for the DotComAppletForm4ColMerged (Base/Edit/New) Web Template

                    ID Placeholder

                    2

                    Inside Applet Help Text

                    91

                    Inside Applet Help Text

                    106

                    Query

                    107

                    Go (ExecuteQuery)

                    108

                    Cancel (Query)

                    109 through 110

                    Control

                    121

                    First

                    122

                    Previous

                    123

                    Next

                    124

                    Last

                    131

                    New

                    132

                    Edit

                    133

                    Delete

                    134

                    Reset

                    135

                    Cancel

                    136

                    Save

                    139 through 143

                    Control

                    157 through 158

                    Control

                    1001 through 1009

                    FormSection

                    1020

                    FormSection

                    1296 through 1300

                    Required or Label or 2-Column Wide Field

                    1301 through 1310

                    Required or Label

                    1311 through 1315

                    Required or Label or 2-Column Wide Field

                    1316 through 1330

                    Required or Label

                    1331 through 1335

                    Required or Label or 2-Column Wide Field

                    1336 through 1340

                    Required or Label or 4-Column Wide Field

                    1360 through 1374

                    Required or Label

                    1801 through 1810

                    Required or Label

                    1816 through 1830

                    Required or Label

                    1860 through 1874

                    Required or Label

                    2001 through 2009

                    FormSection

                    2296 through 2300

                    Required or Label or 2-Column Wide Field

                    2301 through 2310

                    Required or Label

                    2316 through 2330

                    Required or Label

                    2331 through 2335

                    Required or Label or 2-Column Wide Field

                    2360 through 2374

                    Required or Label

                    2801 through 2810

                    Required or Label

                    2811 through 2815

                    Required or Label or 2-Column Wide Field

                    2816 through 2830

                    Required or Label

                    2860 through 2874

                    Required or Label

                      Brief, Bullet, List Template

                      The DotCom Applet List Brief Bullet template uses the DotComAppletListBriefBullet web template. It displays a bulleted list of records that include a record title and a brief description.

                      The following image includes the generic layout that this template uses.

                      Generic Layout of the DotComAppletListBriefBullet Template

                      The following table includes an example of this template.


                      Example of the DotComAppletListBriefBullet Template

                      This template uses the following structure:

                      DotComAppletListBriefBullet
                         CCApplet_NamedSpacer   dCCTitle_Portal       CCLayoutButtons
                         CCTogglebar_drop
                         dCCListTitleNoRule
                         dCCListBodyBullet

                      The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                      Table Items Siebel CRM Can Map for the DotComAppletListBriefBullet Web Template

                      ID Placeholder

                      2

                      Title or DrillDown or New

                      90

                      Title

                      106

                      Find

                      107

                      Search

                      109 through 111

                      Control

                      131

                      New

                      134

                      Reset

                      135

                      Cancel

                      136

                      Save

                      157

                      Label

                      184

                      DrillDown Title

                      203

                      MinimizeApplet

                      204

                      MaximizeApplet

                      207

                      MoveAppletUp

                      208

                      MoveAppletDown

                      211

                      ShowApplet

                      212

                      HideApplet

                      501

                      Field

                      502 through 511

                      Field

                      555

                      Label

                      1100

                      Outside Applet Help Text

                        Brief, Bullet, Border, List Template

                        The DotCom Applet List Brief Bullet/Border template uses the DotComAppletListBriefBulletBorder web template. It displays a bulleted list of records that include a record title and a brief description.

                        The following image includes the generic layout that this template uses.

                        Generic Layout of the DotComAppletListBriefBulletBorder Template

                        The following table includes an example of this template.


                        Example of the DotComAppletListBriefBulletBorder Template

                        This template uses the following structure:

                        DotComAppletListBriefBulletBorder
                           CCApplet_Spacer
                           dCCListTitleNoRule
                           dCCListBodyBullet

                        The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                        Table Items Siebel CRM Can Map for the DotComAppletListBriefBulletBorder Web Template

                        ID Placeholder

                        90

                        Title or DrillDown or New

                        106

                        Find

                        107

                        Search

                        109 through 111

                        Control

                        131

                        New

                        134

                        Reset

                        135

                        Cancel

                        136

                        Save

                        184

                        DrillDown Title

                        501

                        Field

                        502 through 511

                        Field

                        1100

                        Outside Applet Help Text

                          Brief, Bullet, Shade, List Template

                          The DotCom Applet List Brief Bullet / Shade template uses the DotComAppletListBriefBulletShaded web template. It displays a bulleted list of records that include a record title and a brief description.

                          The following image includes the generic layout that this template uses.

                          Generic Layout of the DotComAppletListBriefBulletShaded Template

                          The following table includes an example of this template. It uses the DotComAppletListBriefBulletShade web template.


                          Example of the DotComAppletListBriefBulletShaded Template

                          This template uses the following structure:

                          DotComAppletListBriefBulletShaded 
                             CCApplet_Spacer
                             CCTogglebar_drop
                             dCCListTitleNoRule   dCCListBodyBullet

                          The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                          Table Items Siebel CRM Can Map for the DotComAppletListBriefBulletShaded Web Template

                          ID Placeholder

                          2

                          Title or DrillDown or New

                          90

                          Title

                          106

                          Find

                          107

                          Search

                          109 through 111

                          Control

                          131

                          New

                          134

                          Reset

                          135

                          Cancel

                          136

                          Save

                          184

                          DrillDown Title

                          501

                          Field

                          502 through 511

                          Field

                          1100

                          Outside Applet Help Text

                            Brief, Image Bullet, List Template

                            The DotCom Applet List Brief ImgBullet template uses the DotComAppletListBriefImgBullet web template. It displays a bulleted list of records that include a record title, image, and a brief description.

                            The following image includes the generic layout that this template uses.

                            Generic Layout of the DotComAppletListBriefImgBullet Template

                            The following image includes an example of this template.


                            Example of the DotComAppletListBriefImgBullet Template

                            This template uses the following structure:

                            DotComAppletListBriefImgBullet
                               CCApplet_NamedSpacerd
                               CCTitle_Portal
                                  CCLayoutButtons
                               CCTogglebar_drop
                               dCCListTitleNoRule
                               dCCListBodyImgBullet

                            The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                            Table Items Siebel CRM Can Map for the DotComAppletListBriefImgBullet Web Template

                            ID Placeholder

                            1

                            Anchor or Title

                            2

                            Title or DrillDown or New

                            90

                            Title

                            106

                            Find

                            107

                            Search

                            109 through 111

                            Control

                            131

                            New

                            134

                            Reset

                            135

                            Cancel

                            136

                            Save

                            157

                            Label

                            184

                            DrillDown Title

                            203

                            MinimizeApplet

                            204

                            MaximizeApplet

                            207

                            MoveAppletUp

                            208

                            MoveAppletDown

                            211

                            ShowApplet

                            212

                            HideApplet

                            501

                            Small Image (30x30)

                            502

                            Title

                            503

                            Description

                            504 through 513

                            Other Text

                            520 through 529

                            Other

                            555

                            Label

                            1100

                            Outside Applet Help Text

                              Brief, Image Bullet Two, List Template

                              The DotCom Applet List Brief ImgBullet 2 template uses the DotComAppletListBriefImgBullet2 web template. It displays a bulleted list of records that include a record title, image, and a brief description.

                              The following image includes the generic layout that this template uses.

                              Generic Layout of the DotComAppletListBriefImgBullet2 Template

                              This template uses the following structure:

                              DotComAppletListBriefImgBullet2 
                                 CCApplet_NamedSpacer
                                 dCCTitle_Mapped
                                    CCLayoutButtons
                                 CCTogglebar_drop
                                 dCCListBodyImgBullet2

                              The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                              Table Items Siebel CRM Can Map for the DotComAppletListBriefImgBullet2 Web Template

                              ID Placeholder

                              1

                              Anchor or Title

                              2

                              Small Image (30x30)

                              90

                              Title or DrillDown Title or Label

                              157

                              Label

                              184

                              DrillDown Title

                              203

                              MinimizeApplet

                              204

                              MaximizeApplet

                              207

                              MoveAppletUp

                              208

                              MoveAppletDown

                              211

                              ShowApplet

                              212

                              HideApplet

                              501

                              Small Image (30x30)

                              502

                              Title

                              503

                              Description

                              504 through 513

                              Other Text

                              520 through 529

                              Other

                              555

                              Label

                              1100

                              Outside Applet Help Text

                                Brief, Image Bullet, Border, List Template

                                The DotCom Applet List Brief ImgBullet / Border template uses the DotComAppletListBriefImgBulletBorder web template. It displays a bulleted list of records that include a record title, image, and a brief description.

                                The following image includes the generic layout that this template uses.

                                Generic Layout of the DotComAppletListBriefImgBulletBorder Template

                                The following image includes an example of this template.

                                Example of the DotComAppletListBriefImgBulletBorder Template

                                This template uses the following structure:

                                DotComAppletListBriefImgBulletBorder
                                   dCCListTitleNoRule
                                   dCCListBodyImgBullet

                                The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                Table Items Siebel CRM Can Map for the DotComAppletListBriefImgBulletBorder Web Template

                                ID Placeholder

                                1

                                Anchor or Title

                                90

                                Title or DrillDown or New

                                106

                                Find

                                107

                                Search

                                109 through 111

                                Control

                                131

                                New

                                134

                                Reset

                                135

                                Cancel

                                136

                                Save

                                184

                                DrillDown Title

                                501

                                Small Image (30x30)

                                502

                                Title

                                503

                                Description

                                504 through 513

                                Other Text

                                520 through 529

                                Other

                                1100

                                Outside Applet Help Text

                                  Categorized List Template With Tabs

                                  The DotCom Applet List Categorized Tabbed template uses the DotComAppletListCategorizedTab web template. It displays top level (highest level) bulleted items in a hierarchical list.

                                  The following image includes the generic layout that this template uses.

                                  Generic Layout of the DotComAppletListCategorizedTab Template

                                  This template uses the following structure:

                                  DotComAppletListCategorizedTab
                                     CCApplet_Spacer
                                     CCTitle
                                     dCCButtons_List

                                  The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                  Table Items Siebel CRM Can Map for the DotComAppletListCategorizedTab Web Template

                                  ID Placeholder

                                  2

                                  Back

                                  106

                                  Query

                                  107

                                  Go (ExecuteQuery)

                                  108

                                  Cancel (Query)

                                  109 through 111

                                  Control

                                  131

                                  New

                                  134

                                  Reset

                                  135

                                  Cancel

                                  136

                                  Save

                                  139 through 141

                                  Control

                                  501

                                  Image

                                  502

                                  Field

                                  1500

                                  Required or Legend

                                    Categorized List Template With No Tabs

                                    The DotCom Applet List Categorized (No Tab) template uses the DotComAppletListCategorizedNoTab web template. It displays top level (highest level) items in a hierarchical list.

                                    The following image includes the generic layout that this template uses.

                                    Generic Layout of the DotComAppletListCategorizedNoTab (No Tab) Template

                                    This template uses the following structure:

                                    DotComAppletListCategorizedNoTab
                                    

                                    The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                    Table Items Siebel CRM Can Map for the DotComAppletListCategorizedNoTab Web Template

                                    ID Placeholder

                                    90

                                    Title

                                    501

                                    Image

                                    502

                                    Field

                                      Brief, Image Bullet, Shade, List Template

                                      The DotCom Applet List Brief ImgBullet / Shade template uses the DotComAppletListBriefImgBulletShaded web template. It displays a bulleted list of records that include a record title, image, and a brief description.

                                      The following image includes the generic layout that this template uses.

                                      Generic Layout of the DotComAppletListBriefImgBulletShaded Template

                                      The following image includes an example of this template. The List Brief/Image Bullet/Shaded template uses the DotComAppletListBriefImgBulletShade web template.


                                      Example of the DotComAppletListBriefImgBulletShaded Template

                                      This template uses the following structure:

                                      DotComAppletListBriefImgBulletShaded
                                         dCCListTitleNoRule
                                         dCCListBodyImgBullet

                                      The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                      Table Items Siebel CRM Can Map for the DotComAppletListBriefImgBulletShaded Web Template

                                      ID Placeholder

                                      1

                                      Anchor or Title

                                      90

                                      Title or DrillDown or New

                                      106

                                      Find

                                      107

                                      Search

                                      109 through 111

                                      Control

                                      131

                                      New

                                      134

                                      Reset

                                      135

                                      Cancel

                                      136

                                      Save

                                      184

                                      DrillDown Title

                                      501

                                      Small Image (30x30)

                                      502

                                      Title

                                      503

                                      Description

                                      504 through 513

                                      Other Text

                                      520 through 529

                                      Other

                                      1100

                                      Outside Applet Help Text

                                        Categorized Bullet, List Template

                                        The DotCom Applet List Categorized Bullet template uses the DotComAppletListCategorizedBullet web template. It displays top level (highest level) bulleted items in a hierarchical list.

                                        The following image includes the generic layout that this template uses.

                                        Generic Layout of the DotComAppletListCategorizedBullet Template

                                        The following image includes an example of this template.


                                        Example of the List/Categorized/Bulleted Applet

                                        This template uses the following structure:

                                        DotComAppletListCategorizedBullet
                                           dCCListCategorized

                                        The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                        Table Items Siebel CRM Can Map for the DotComAppletListCategorizedBullet Web Template

                                        ID Placeholder

                                        132

                                        Field

                                        502

                                        Field

                                          Categorized Bullet, List Template With Tabs

                                          The DotCom Applet List Categorized Bullet / Tabbed template uses the DotComAppletListCategorizedBulletTab web template. It displays top level (highest level) bulleted items in a hierarchical list.

                                          The following image includes the generic layout that this template uses.

                                          Generic Layout of the DotComAppletListCategorizedBulletTab Template

                                          The following image includes an example of this template.

                                          Example of the DotComAppletListCategorizedBulletTab Template

                                          This template uses the following structure:

                                          DotComAppletListCategorizedBulletTab 
                                             CCApplet_Spacer
                                             CCTitle
                                             dCCButtons_List
                                             dCCListCategorized

                                          The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                          Table Items Siebel CRM Can Map for the DotComAppletListCategorizedBulletTab Web Template

                                          ID Placeholder

                                          2

                                          Back

                                          106

                                          Query

                                          107

                                          Go (ExecuteQuery)

                                          108

                                          Cancel (Query)

                                          109 through 111

                                          Control

                                          131

                                          New

                                          132

                                          Field

                                          134

                                          Reset

                                          135

                                          Cancel

                                          136

                                          Save

                                          139 through 141

                                          Control

                                          502

                                          Field

                                          1500

                                          Required or Legend

                                            Categorized Table of Contents, List Template

                                            The DotCom Applet List Categorized TOC template uses the DotComAppletListCategorizedTOC web template. It can do the following:

                                            • Display a table of contents from top level (highest level) categories.

                                            • Use ID 90 to map the TOC title.

                                            • Use ID 501 to map an image or bullet.

                                            • Use ID 502 to map the item name.

                                            The following image includes the generic layout that this template uses.

                                            Generic Layout of the DotComAppletListCategorizedTOC Template

                                            This template uses the following structure:

                                            DotComAppletListCategorizedTOC 
                                               CCApplet_Spacer

                                            The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                            Table Items Siebel CRM Can Map for the DotComAppletListCategorizedTOC web template

                                            ID Placeholder

                                            1

                                            Anchor

                                            90

                                            TOC Title

                                            501

                                            Image

                                            502

                                            Field

                                              Detailed, Image Bullet, List Template

                                              The DotCom Applet List Detailed ImgBullet template uses the DotComAppletListDetailedImgBullet web template. It displays detailed product descriptions in a list. It displays a product image, title description, and buttons for each record.

                                              The following image includes the generic layout that this template uses.

                                              Generic Layout of the DotComAppletListDetailedImgBullet Template

                                              The following image includes an example of this template.


                                              Example of the DotComAppletListDetailedImgBullet Template

                                              This template uses the following structure:

                                              DotComAppletListDetailedImgBullet 
                                                 CCApplet_Spacer
                                                 dCCTitle_Mapped
                                                    CCLayoutButtons
                                                 CCTogglebar_drop
                                                 dCCListBodyImgBulletDetailed

                                              The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                              Table Items Siebel CRM Can Map for the DotComAppletListDetailedImgBullet Web Template

                                              Id Placeholder

                                              2

                                              Small Image (30x30)

                                              90

                                              Title: DrillDown title or Label

                                              142 through 143

                                              Control

                                              145 through 146

                                              Control

                                              157

                                              Control

                                              158

                                              Control

                                              184

                                              DrillDown Title

                                              203

                                              MinimizeApplet

                                              204

                                              MaximizeApplet

                                              207

                                              MoveAppletUp

                                              208

                                              MoveAppletDown

                                              211

                                              ShowApplet

                                              212

                                              HideApplet

                                              501

                                              Small Image (30x30)

                                              502 through 503

                                              Item Name

                                              504 through 505

                                              Label or Field

                                              510 through 512

                                              Label or Field

                                              555

                                              Label

                                                Detailed, Image Bullet, List Template With Record Navigation

                                                The DotCom Applet List Detailed ImgBullet RecNav template uses the DotComAppletListDetailedImgBulletRecNav web template. It displays detailed product descriptions in a list. It displays a product image, title description, and buttons for each record.

                                                The following image includes the generic layout that this template uses.

                                                Generic Layout of the DotComAppletListDetailedImgBulletRecNav Template

                                                The following image includes an example of this template.


                                                Example of the DotComAppletListDetailedImgBulletRecNav Template

                                                This template uses the following structure:

                                                DotComAppletListDetailedImgBulletRecNav
                                                   CCApplet_Spacer
                                                   dCCTitle_RecNav
                                                      CCRecordNav
                                                   CCTogglebar_drop
                                                   dCCListBodyImgBulletDetailed
                                                   CCRecordNav

                                                The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                Table Items Siebel CRM Can Map for the DotComAppletListDetailedImgBulletRecNav Web Template

                                                ID Placeholder

                                                2

                                                Small Image (30x30)

                                                121

                                                First

                                                122

                                                Previous

                                                123

                                                Next

                                                124

                                                Last

                                                142 through 143

                                                Control

                                                145 through 146

                                                Control

                                                157 through 158

                                                Control

                                                501

                                                Small Image (30x30)

                                                502 through 503

                                                Item Name

                                                504 through 505

                                                Label or Field

                                                510 through 512

                                                Label or Field

                                                1100

                                                Outside Applet Help Text

                                                  Detailed, Image Bullet, List Template With Record Navigation Two

                                                  The DotCom Applet List Detailed ImgBullet RecNav2 template uses the DotComAppletListDetailedImgBulletRecNav2 web template. It displays a detailed description for each product in a list. It includes a product image, title, and buttons for each record.

                                                  The following image includes the generic layout that this template uses.

                                                  Generic Layout of the DotComAppletListDetailedImgBulletRecNav2 Template

                                                  The following image includes an example of this template.



                                                  This template uses the following structure:

                                                  DotComAppletListDetailedImgBulletRecNav2
                                                     CCApplet_Spacer
                                                     dCCTitle_RecNav
                                                        CCRecordNav
                                                     CCTogglebar_drop
                                                     dCCListBodyImgBulletDetailed2

                                                  The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                  Table Items Siebel CRM Can Map for the DotComAppletListDetailedImgBulletRecNav2 Web Template

                                                  ID Placeholder

                                                  2

                                                  Small Image (30x30)

                                                  121

                                                  First

                                                  122

                                                  Previous

                                                  123

                                                  Next

                                                  124

                                                  Last

                                                  142 through 143

                                                  Control

                                                  145

                                                  Control

                                                  501

                                                  Small Image (30x30)

                                                  502 through 503

                                                  Item Name

                                                  504 through 505

                                                  Label or Field

                                                  506 through 508

                                                  Control

                                                  510 through 511

                                                  Label or Field

                                                  1100

                                                  Outside Applet Help Text

                                                    Go To View, List Template

                                                    The following image includes an example of this template.

                                                    Example of the Go To View List Template

                                                      Horizontal List Template

                                                      The DotCom Applet List Horizontal template uses the DotComAppletListHorizontal web template. It can do the following:

                                                      • Display a list of records horizontally.

                                                      • Create a layout that allows the user to compare items.

                                                      • Include a product image, title, and a brief description.

                                                      • Support record navigation.

                                                      The following image includes the generic layout that this template uses.

                                                      Generic Layout of the DotComAppletListHorizontal Template

                                                      The following image includes an example of this template.


                                                      Example of the DotComAppletListHorizontal Template

                                                      This template uses the following structure:

                                                      DotComAppletListHorizontal 
                                                         CCApplet_NamedSpacer
                                                         CCTitle_Named
                                                            CCTitle
                                                         CCTogglebar_drop
                                                         dCCListButtonsTop
                                                         dCCButtons_List
                                                         CCRecordNav
                                                         CCTogglebar_drop
                                                         CCListButtonsTopRight
                                                       dCCListBodyHorizontal

                                                      The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                      Table Items Siebel CRM Can Map for the DotComAppletListHorizontal Web Template

                                                      ID Placeholder

                                                      2

                                                      Control

                                                      106

                                                      Query

                                                      107

                                                      Go (ExecuteQuery)

                                                      108

                                                      Cancel (Query)

                                                      109 through 111

                                                      Control

                                                      121

                                                      First

                                                      122

                                                      Previous

                                                      123

                                                      Next

                                                      124

                                                      Last

                                                      131

                                                      New

                                                      134

                                                      Reset

                                                      135

                                                      Cancel

                                                      136

                                                      Save

                                                      139 through 141

                                                      Control

                                                      142 through 143

                                                      Control

                                                      145

                                                      Control

                                                      150 through 151

                                                      Control

                                                      160 through 164

                                                      Control

                                                      161 through 164

                                                      Control

                                                      501

                                                      Small Image (30x30)

                                                      502

                                                      Item Name

                                                      503 through 505

                                                      Field

                                                      510 through 512

                                                      Label or Field

                                                      1100

                                                      Outside Applet Help Text

                                                      1500

                                                      Required or Legend

                                                        List Template With Tabs

                                                        The DotCom Applet List Tabbed template uses the DotComAppletListTabbed web template. It can map up to twenty fields. For more information about how to configure this mapping, see Configuring How Siebel CRM Uses the Columns Displayed Feature.

                                                        The following image includes the generic layout that this template uses.

                                                        Generic Layout of the DotComAppletListTabbed Template

                                                        The following table includes an example of this template.


                                                        Example of the DotComAppletListTabbed Template

                                                        This template uses the following structure:

                                                        DotComAppletListTabbed
                                                           CCApplet_NamedSpacer
                                                           CCTitle_Named
                                                              CCTitled
                                                           CCListButtonsTop
                                                              dCCButtons_List
                                                           CCRecordNav
                                                           CCTogglebar_drop
                                                           CCListButtonsTopRight
                                                        dCCListHeaderdCCListBodyNoRowHilite

                                                        The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                        Table Items Siebel CRM Can Map for the DotComAppletListTabbed Web Template

                                                        ID Placeholder

                                                        2

                                                        Control

                                                        106

                                                        Query

                                                        107

                                                        Go (ExecuteQuery)

                                                        108

                                                        Cancel (Query)

                                                        109 through 111

                                                        Control

                                                        121

                                                        First

                                                        122

                                                        Previous

                                                        123

                                                        Next

                                                        124

                                                        Last

                                                        131

                                                        New

                                                        132 through 133

                                                        Control

                                                        134

                                                        Reset

                                                        135

                                                        Cancel

                                                        136

                                                        Save

                                                        139 through 141

                                                        Control

                                                        142 through 143

                                                        Control

                                                        144

                                                        Selected Row

                                                        145

                                                        Control

                                                        146

                                                        Save

                                                        147

                                                        Pick Control

                                                        150 through 151

                                                        Control

                                                        160 through 164

                                                        Control

                                                        161 through 164

                                                        Control

                                                        501 through 520

                                                        Field

                                                        1100

                                                        Outside Applet Help Text

                                                        1500

                                                        Required or Legend

                                                          Light List Template

                                                          The DotCom Applet List Light template uses the DotComAppletListLight web template. It can do the following:

                                                          • Display a specialized list that includes a totals row at the end of the list. You must use Siebel Tools to configure a column that creates a total.

                                                          • Include a double line at start of the totals row.

                                                          • Use ID 199 to map a totals row label.

                                                          • Use one label for all row totals. This label must be generic so that it describes all rows.

                                                          The following table includes the generic layout that this template uses.

                                                          Generic Layout of the DotComAppletListLight Template
                                                          The following table includes an example of this template.
                                                          Example of the DotComAppletListLight Template

                                                          This template uses the following structure:

                                                          DotComAppletListLight 
                                                             CCApplet_NamedSpacer
                                                             CCTitle_Named
                                                                CCTitle
                                                             CCTogglebar_drop
                                                             dCCListButtonsTop
                                                                dCCButtons_List
                                                                CCRecordNav
                                                                CCTogglebar_drop
                                                                CCListButtonsTopRight
                                                             dCCListHeaderTotals
                                                             dCCListBodyTotalsNoRowHilite

                                                          The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                          Table Items Siebel CRM Can Map for the DotComAppletListLight Web Template

                                                          ID Placeholder

                                                          2

                                                          Back

                                                          106

                                                          Query

                                                          107

                                                          Go (ExecuteQuery)

                                                          108

                                                          Cancel (Query)

                                                          109 through 111

                                                          Control

                                                          121

                                                          First

                                                          122

                                                          Previous

                                                          123

                                                          Next

                                                          124

                                                          Last

                                                          125

                                                          Info-Button

                                                          126

                                                          Query Assistant

                                                          131

                                                          New

                                                          132

                                                          Edit

                                                          133

                                                          Delete

                                                          134

                                                          Reset

                                                          135

                                                          Cancel

                                                          136

                                                          Save

                                                          139 through 143

                                                          Control

                                                          144

                                                          Selected Row

                                                          145

                                                          Control

                                                          146

                                                          Save

                                                          147

                                                          Pick Control

                                                          150 through 151

                                                          Control

                                                          160 through 164

                                                          Control

                                                          199

                                                          Totals Label

                                                          501 through 520

                                                          Control

                                                          1100

                                                          Outside Applet Help Text

                                                          1500

                                                          Required or Legend

                                                            Search Results, List Template

                                                            The DotCom Applet List Search Results template uses the DotComAppletListSearchResults web template. It displays search results in a list. This list does not support record selection. It does not highlight a record selection.

                                                            The following image includes the generic layout that this template uses.

                                                            Generic Layout of the DotComAppletListSearchResults Template

                                                            This template uses the following structure:

                                                            DotComAppletListSearchResults
                                                               CCApplet_NamedSpacer
                                                                CCTitle_Named
                                                                  CCTitle
                                                               dCCListButtonsTop
                                                                  dCCButtons_List
                                                                  CCRecordNav
                                                                  CCTogglebar_drop
                                                                  CCListButtonsTopRight
                                                               dCCListHeader
                                                               dCCListBodySearchResults

                                                            The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                            Table Items Siebel CRM Can Map for the DotComAppletListSearchResults Web Template

                                                            ID Placeholder

                                                            2

                                                            Back

                                                            106

                                                            Query

                                                            107

                                                            Go (ExecuteQuery)

                                                            108

                                                            Cancel (Query)

                                                            109 through 111

                                                            Control

                                                            121

                                                            First

                                                            122

                                                            Previous

                                                            123

                                                            Next

                                                            124

                                                            Last

                                                            125

                                                            Info-Button

                                                            131

                                                            New

                                                            132

                                                            Edit

                                                            133

                                                            Delete

                                                            134

                                                            Reset

                                                            135

                                                            Cancel

                                                            136

                                                            Save

                                                            139 through 143

                                                            Control

                                                            144

                                                            Select

                                                            145 through 146

                                                            Control

                                                            147

                                                            Pick

                                                            150 through 151

                                                            Control

                                                            160 through 164

                                                            Control

                                                            501 through 520

                                                            Control

                                                            1100

                                                            Outside Applet Help Text

                                                            1500

                                                            Required or Legend

                                                              Subcategory List Template

                                                              The DotCom Applet List Subcategory template uses the DotComAppletListSubCategory web template. It displays subcategory links where a comma separates each link.

                                                              The following image includes the generic layout that this template uses.

                                                              Generic Layout of the DotComAppletListSubCategory Template

                                                              This template uses the following structure:

                                                              DotComAppletListSubCategory
                                                              

                                                              The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                              Table Items Siebel CRM Can Map for the DotComAppletListSubCategory Web Template

                                                              ID Placeholder

                                                              502

                                                              Field

                                                              503

                                                              Field

                                                                Subcategory, One Per Row, List Template

                                                                The DotCom Applet List Subcategory 1 Per Row template uses the DotComAppletListSubCategory_1PerRow web template. It displays one subcategory link in each row.

                                                                The following inage includes the generic layout that this template uses.

                                                                Generic Layout of the DotComAppletListSubCategory_1PerRow Template

                                                                This template uses the following structure:

                                                                DotComAppletListSubCategory_1PerRow
                                                                

                                                                The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                Table Items Siebel CRM Can Map for the DotComAppletListSubCategory_1PerRow Web Template

                                                                ID Placeholder

                                                                501

                                                                Image or Subcategory or Count

                                                                502

                                                                Subcategory

                                                                503

                                                                Count

                                                                  Subcategory, Four Per Column, List Template

                                                                  The DotCom Applet List Subcategory 4-Per-Column template uses the DotComAppletListSubCategory_4PerColumn web template. It displays four subcategory links in each column.

                                                                  The following image includes the generic layout that this template uses.

                                                                  Generic Layout of the DotComAppletListSubCategory_4PerColumn Template

                                                                  This template uses the following structure:

                                                                  DotComAppletListSubCategory_4PerColumn
                                                                  

                                                                  The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                  Table Items Siebel CRM Can Map for the DotComAppletListSubCategory_4PerColumn Web Template

                                                                  ID Placeholder

                                                                  501

                                                                  Image: Subcategory or Count

                                                                  502

                                                                  Subcategory

                                                                  503

                                                                  Count

                                                                    Subcategory, Six Per Column, List Template

                                                                    The DotCom Applet List Subcategory 6-Per-Column template uses the DotComAppletListSubCategory_6PerColumn web template. It displays six subcategory links in each column.

                                                                    The following image includes the generic layout that this template uses.

                                                                    Generic Layout of the DotComAppletListSubCategory_6PerColumn Template

                                                                    This template uses the following structure:

                                                                    DotComAppletListSubCategory_6PerColumn
                                                                    

                                                                    The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                    Table Items Siebel CRM Can Map for the DotComAppletListSubCategory_6PerColumn Web Template

                                                                    ID Placeholder

                                                                    501

                                                                    Image: Subcategory or Count

                                                                    502

                                                                    Subcategory

                                                                    503

                                                                    Count

                                                                      Subcategory, Indented, List Template

                                                                      The DotCom Applet List Subcategory Indented template uses the DotComAppletListSubCategoryIndented web template. It displays subcategory links where a comma separates each link. It indents links to indicate the hierarchical nature of the data.

                                                                      The following image includes the generic layout that this template uses.

                                                                      Generic Layout of the DotComAppletListSubCategoryIndented Template

                                                                      This template uses the following structure:

                                                                      DotComAppletListSubCategoryIndented
                                                                         CCApplet_NamedSpacer
                                                                         dCCListTitleNoRule

                                                                      The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                      Table Items Siebel CRM Can Map for the DotComAppletListSubCategoryIndented Web Template

                                                                      ID Placeholder

                                                                      90

                                                                      Title or DrillDown Title or New

                                                                      106

                                                                      Find

                                                                      107

                                                                      Search

                                                                      109 through 111

                                                                      Control

                                                                      131

                                                                      New

                                                                      134

                                                                      Reset

                                                                      135

                                                                      Cancel

                                                                      136

                                                                      Save

                                                                      184

                                                                      DrillDown Title

                                                                      502

                                                                      Field

                                                                      503

                                                                      Field

                                                                      1100

                                                                      Outside Applet Help Text

                                                                        Merged List Template for Base or Edit List Mode

                                                                        The DotCom List Merged (Base/EditList) template uses the DotComAppletListMerged (Base/EditList) web template. It is a specialized applet template that can stack applets one on top of the other without intervening space. You can use it on a report or summary page. It displays the applet title in the upper far corner.

                                                                        The following image includes the generic layout that this template uses.

                                                                        Generic Layout of the DotComAppletListMerged (Base/Edit) Template

                                                                        This template uses the following structure:

                                                                        DotComAppletListMerged (Base/EditList)
                                                                           dCCListButtonsTopWithTitle
                                                                              dCCButtons_List
                                                                              CCRecordNav
                                                                              CCTogglebar_drop
                                                                           dCCListHeader
                                                                           dCCListBodyNoRowHilite

                                                                        The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                        Table Items Siebel CRM Can Map for the DotComAppletListMerged (Base/EditList) Web Template

                                                                        ID Placeholder

                                                                        2

                                                                        Back

                                                                        106

                                                                        Query

                                                                        107

                                                                        Go (ExecuteQuery)

                                                                        108

                                                                        Cancel (Query)

                                                                        109 through 111

                                                                        Control

                                                                        121

                                                                        First

                                                                        122

                                                                        Previous

                                                                        123

                                                                        Next

                                                                        124

                                                                        Last

                                                                        125

                                                                        Info-Button

                                                                        131

                                                                        New

                                                                        132 through 133

                                                                        Control

                                                                        134

                                                                        Reset

                                                                        135

                                                                        Cancel

                                                                        136

                                                                        Save

                                                                        139 through 143

                                                                        Control

                                                                        144

                                                                        Selected Row

                                                                        145

                                                                        Control

                                                                        146

                                                                        Save

                                                                        147

                                                                        Pick Control

                                                                        501 through 520

                                                                        List Header

                                                                          Customer View Templates

                                                                          This topic describes customer view templates. It includes the following topics:

                                                                          Each shaded area in the view diagrams in this topic represents an area where you can place one or more applets. Siebel CRM expands each applet horizontally to fit the column where you assign this applet. The amount of data that it displays determines the amount of vertical space the applet uses.

                                                                            Admin View Template

                                                                            The DotCom View Admin template uses the DotComViewAdmin1 web template. It displays each subview as a tab across the start of the view. You can use it to configure an administrative view that must display nonrelated views that are difficult to categorize.

                                                                            The following image includes the generic layout that this template uses.

                                                                            Generic Layout of the DotComViewAdmin1 Template

                                                                            This template uses the following structure:

                                                                            DotComViewAdmin1
                                                                               dCCHTMLHeader
                                                                                  CCStylesChoice
                                                                               CCThreadbar
                                                                               dCCSubViewbar_Tabs
                                                                                  CCApplet_Spacer
                                                                               dCCHTMLFooter

                                                                            The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                            Table Items Siebel CRM Can Map for the DotComViewAdmin1 Web Template

                                                                            ID Placeholder

                                                                            5

                                                                            Child Applet With Pointer

                                                                            6

                                                                            Child Applet

                                                                            7 through 9

                                                                            Grandchild Applet

                                                                            10 through 12

                                                                            Grandchild Applet

                                                                            13 through 15

                                                                            Grandchild Applet

                                                                            201

                                                                            Mini-Applet

                                                                              Basic View Template

                                                                              The DotCom View Basic template uses the DotComView (Basic) web template. It displays applets that use the full window width. It stacks these applets on top of each other.

                                                                              The following image includes the generic layout that this template uses.

                                                                              Generic Layout of the DotComView Template

                                                                              This template uses the following structure:

                                                                              DotComView (Basic)
                                                                                 dCCHTMLHeader
                                                                                    CCStylesChoice
                                                                                 CCThreadbar
                                                                                 dCCHTMLFooter

                                                                              The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                              Table Items Siebel CRM Can Map for the DotComView Web Template

                                                                              ID Placeholder

                                                                              101

                                                                              Salutation Applet

                                                                              102 through 111

                                                                              Applet

                                                                                Detail View Template

                                                                                The DotCom View Detail template uses the DotComViewDetailPUBeCalendarMonthlyView web template. It can do the following:

                                                                                • Display a parent applet.

                                                                                • Display noncontext views as tabs.

                                                                                • Display categorized subviews in a drop-down list.

                                                                                • Display a child applet.

                                                                                • Display multiple grandchild applets.

                                                                                The following image includes the generic layout that this template uses.

                                                                                Generic Layout of the DotCom View Detail Template

                                                                                This template uses the following structure:

                                                                                DotComViewDetailPUBeCalendarMonthlyView
                                                                                   dCCHTMLHeader
                                                                                      CCStylesChoice
                                                                                   CCThreadbar
                                                                                   dCCViewbar_Tabs
                                                                                      CCApplet_Spacer
                                                                                   dCCSubViewbar_Drop
                                                                                   dCCHTMLFooter

                                                                                The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                Table Items Siebel CRM Can Map for the DotComViewDetailPUBeCalendarMonthlyView Web Template

                                                                                ID Placeholder

                                                                                1

                                                                                Parent Applet

                                                                                2

                                                                                Child Applet

                                                                                3 through 5

                                                                                Grandchild Applet

                                                                                6 through 7

                                                                                Grandchild Applet

                                                                                8 through 9

                                                                                Grandchild Applet

                                                                                201

                                                                                Mini-Applet

                                                                                  Detail View Two Template

                                                                                  The DotCom View Detail2 template uses the DotComViewDetail2 web template. It displays the same items that the DotCom View Detail displays. For more information, see Detail View Template.

                                                                                  The following image includes the generic layout that this template uses.

                                                                                  Generic Layout of the DotComViewDetail2 Template

                                                                                  This template uses the following structure:

                                                                                  DotComViewDetail2
                                                                                     dCCHTMLHeader
                                                                                        CCStylesChoice
                                                                                     CCThreadbar
                                                                                     dCCViewbar_Tabs
                                                                                        CCApplet_Spacer
                                                                                     dCCSubViewbar_Tabs
                                                                                        CCApplet_Spacer
                                                                                     dCCHTMLFooter

                                                                                  The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                  Table Items Siebel CRM Can Map for the DotComViewDetail2 Web Template

                                                                                  ID Placeholder

                                                                                  1

                                                                                  Parent Applet

                                                                                  2

                                                                                  Child Applet

                                                                                  3

                                                                                  Child Applet

                                                                                  4

                                                                                  Grandchild Applet

                                                                                  6 through 7

                                                                                  Grandchild Applet

                                                                                  8 through 9

                                                                                  Grandchild Applet

                                                                                  201

                                                                                  Mini-Applet

                                                                                    Detail, Multiple Child, View Template

                                                                                    The DotCom View Detail MultiChild template uses the DotComViewDetailMultiChild web template. It displays the same items that the DotCom View Detail displays. For more information, see Detail View Template.

                                                                                    The following image includes the generic layout that this template uses.

                                                                                    Generic Layout of the DotComViewDetailMultiChild Template

                                                                                    This template uses the following structure:

                                                                                    DotComViewDetailMultiChild
                                                                                       dCCHTMLHeader
                                                                                          CCStylesChoice
                                                                                       CCThreadbar
                                                                                       dCCViewbar_Tabs
                                                                                          CCApplet_Spacer
                                                                                       dCCSubViewbar_Drop
                                                                                       dCCHTMLFooter

                                                                                    The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                    Table Items Siebel CRM Can Map for the DotComViewDetailMultiChild Web Template

                                                                                    ID Placeholder

                                                                                    1

                                                                                    Parent Applet

                                                                                    2

                                                                                    Child

                                                                                    3 through 5

                                                                                    Child or Grandchild Applet

                                                                                    6 through 7

                                                                                    Grandchild Applet

                                                                                    8 through 9

                                                                                    Grandchild Applet

                                                                                    201

                                                                                    Mini-Applet

                                                                                      25 50 25, View Template

                                                                                      The DotCom View 25 50 25 template uses the DotComView25 50 25 web template. It includes the following columns:

                                                                                      • The first column uses 25 percent of the window width.

                                                                                      • The second column uses 50 percent of the window width.

                                                                                      • The third column uses 25 percent of the window width.

                                                                                      • The top (highest) region uses the full window width.

                                                                                      The following image includes the generic layout that this template uses.

                                                                                      Generic Layout of the DotCom View 25 50 25 Template

                                                                                      This template uses the following structure:

                                                                                      DotComView 25 50 25
                                                                                         dCCHTMLHeader
                                                                                            CCStylesChoice
                                                                                         CCThreadbar
                                                                                         dCCHTMLFooter

                                                                                      The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                      Table Items Siebel CRM Can Map for the Dot Com View 25 50 25 Web Template

                                                                                      ID Placeholder

                                                                                      101

                                                                                      Salutation Applet

                                                                                      102 through 111

                                                                                      Applet

                                                                                      202 through 211

                                                                                      Applet

                                                                                      302 through 311

                                                                                      Applet

                                                                                        25 50 25, Home, View Template

                                                                                        The DotCom View 25 50 25 Home template uses the DotComView 25 50 25 Home web template. It includes the following columns:

                                                                                        • The first column uses 25 percent of the window width.

                                                                                        • The second column uses 50 percent of the window width.

                                                                                        • The third column uses 25 percent of the window width.

                                                                                        • The top (highest) region uses the full window width.

                                                                                        The following image includes the generic layout that this template uses.

                                                                                        Generic Layout of the DotCom View 25 50 25 Home Template

                                                                                        This template uses the following structure:

                                                                                        DotComView 25 50 25 Home
                                                                                           dCCHTMLHeader
                                                                                              CCStylesChoice
                                                                                           CCThreadbar
                                                                                           dCCHTMLFooter

                                                                                        The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                        Table Items Siebel CRM Can Map for the Dot Com View 25 50 25 Home Web Template

                                                                                        ID Placeholder

                                                                                        102 through 111

                                                                                        Applet

                                                                                        202 through 211

                                                                                        Applet

                                                                                        302 through 311

                                                                                        Applet

                                                                                          50 50, View Template

                                                                                          The DotCom View 50 50 template uses the DotComView 50 50 web template. It includes the following columns:

                                                                                          • The first column uses 50 percent of the window width.

                                                                                          • The second column uses 50 percent of the window width.

                                                                                          The following image includes the generic layout that this template uses.

                                                                                          Generic Layout of the DotCom View 50 50 Template

                                                                                          This template uses the following structure:

                                                                                          DotComView 50 50
                                                                                             dCCHTMLHeader
                                                                                                CCStylesChoice
                                                                                             CCThreadbar
                                                                                             dCCHTMLFooter

                                                                                          The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                          Table Items Siebel CRM Can Map for the Dot Com View 50 50 Web Template

                                                                                          ID Placeholder

                                                                                          101

                                                                                          Salutation Applet

                                                                                          102 through 111

                                                                                          Applet

                                                                                          202 through 211

                                                                                          Applet

                                                                                          302 through 311

                                                                                          Applet

                                                                                            66 33, View Template

                                                                                            The DotCom View 66 33 template uses the DotComView 66 33HomePage web template. It includes the following columns:

                                                                                            • The first column uses 66 percent of the window width.

                                                                                            • The second column uses 33 percent of the window width.

                                                                                            The following image includes the generic layout that this template uses.

                                                                                            Generic Layout of the DotCom View 66 33 Template

                                                                                            This template uses the following structure:

                                                                                            DotComView 66 33HomePage
                                                                                               dCCHTMLHeader
                                                                                                  CCStylesChoice
                                                                                               CCThreadbar
                                                                                               dCCHTMLFooter

                                                                                            The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                            Table Items Siebel CRM Can Map for the Dot Com View 66 33HomePage Web Template

                                                                                            ID Placeholder

                                                                                            101

                                                                                            Salutation Applet or Layout Controls

                                                                                            102 through 111

                                                                                            Applet

                                                                                            202 through 211

                                                                                            Applet

                                                                                            302

                                                                                            Applet

                                                                                              100 66 33 100, View Template

                                                                                              The DotCom View 100 66 33 100 template uses the DotComView 100 66 33 100 web template. It includes the following columns:

                                                                                              • The first column uses 66 percent of the window width.

                                                                                              • The second column uses 33 percent of the window width.

                                                                                              • Applets in the starting or ending regions use the full window width.

                                                                                              The following image includes the generic layout that this template uses.

                                                                                              Generic Layout of the DotCom View 100 66 33 100 Template

                                                                                              This template uses the following structure:

                                                                                              DotComView 100 66 33 100
                                                                                                 dCCHTMLHeader
                                                                                                    CCStylesChoice
                                                                                                 CCThreadbar
                                                                                                 dCCHTMLFooter

                                                                                              The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                              Table Items Siebel CRM Can Map for the Dot Com View 100 66 33 100 Web Template

                                                                                              ID Placeholder

                                                                                              101

                                                                                              Salutation Applet

                                                                                              102 through 106

                                                                                              Applet

                                                                                              201

                                                                                              Mini-Applet

                                                                                              202 through 206

                                                                                              Applet

                                                                                              302 through 306

                                                                                              Applet

                                                                                              402 through 406

                                                                                              Applet

                                                                                              502 through 506

                                                                                              Applet

                                                                                              602 through 606

                                                                                              Applet

                                                                                                Customer Container Templates

                                                                                                This topic describes customer container templates. It includes the following topics:

                                                                                                Siebel CRM comes predefined with HTML frames enabled and with a set of nonframed templates that you can use in a customer application.

                                                                                                A Siebel employee application requires frames. You can remove frames only in a customer application. You use the page container to remove these frames. For information about configuring a customer application that does not use frames, see Siebel eSales Administration Guide.

                                                                                                  Container Template With Frames

                                                                                                  The DotCom Page Container (Framed) template uses the DotComPageContainer web template. It defines the framed container page for a customer application. It defines the banner, screen bar, view bar, and content frames.

                                                                                                  This template uses the following structure:

                                                                                                  DotComPageContainer
                                                                                                     CCStylesChoice
                                                                                                     dCCFrameBanner_Hybrid
                                                                                                        CCStylesChoice
                                                                                                        dCCFrameBanner
                                                                                                     dCCFrameViewbar
                                                                                                        CCStylesChoice
                                                                                                     dCCFrameScreenbar_Hybrid
                                                                                                        CCStylesChoice
                                                                                                        dCCScreenbar_Tabs_Hybrid
                                                                                                        dCCScreenbar_Tabs
                                                                                                     CCFrameContent_Logic
                                                                                                        CCFrameContent_VSD
                                                                                                        CCFrameContent_VST
                                                                                                        CCFrameContent_VS
                                                                                                        CCFrameContent_VDT
                                                                                                        CCFrameContent_VD
                                                                                                        CCFrameContent_VT
                                                                                                        CCFrameContent_V

                                                                                                  The following information lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                                  Table Items Siebel CRM Can Map for theDotComPageContainer Web Template

                                                                                                  ID Placeholder

                                                                                                  11 through 19

                                                                                                  Page Item

                                                                                                  50 through 55

                                                                                                  Page Item

                                                                                                    Container Template Without Frames

                                                                                                    The DotCom Page Container No Frames template uses the DotComPageContainer NoFrames web template. It defines the nonframed page container.

                                                                                                    This template uses the following structure:

                                                                                                    DotComPageContainer NoFrames
                                                                                                       CCStylesChoice
                                                                                                       CCThreadbar

                                                                                                    The following information lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                                    Table Items Siebel CRM Can Map for the DotComPageContainer Web Template

                                                                                                    ID Placeholder

                                                                                                    11 through 19

                                                                                                    Page Item

                                                                                                      Container Template for Employee and Customer Applications

                                                                                                      The DotCom Page Container (Hybrid) template uses the DotComPageContainer (Hybrid) web template. It defines a hybrid frame container. This hybrid can include the functionality that Siebel CRM includes in a customer application and in an employee application. The banner uses the customer application style that does not include application menus. The view bar uses the employee application style that supports the Search Center and the History bar.

                                                                                                      This template uses the following structure:

                                                                                                      DotComPageContainer (Hybrid)
                                                                                                         CCStylesChoice
                                                                                                         dCCFrameBanner_Hybrid
                                                                                                            CCStylesChoice
                                                                                                            dCCFrameBanner
                                                                                                         CCFrameViewbar
                                                                                                            CCStylesChoice
                                                                                                         dCCFrameScreenbar_Hybrid
                                                                                                            CCStylesChoice
                                                                                                            dCCScreenbar_Tabs_Hybrid
                                                                                                            dCCScreenbar_Tabs
                                                                                                         CCFrameContent_Logic
                                                                                                            CCFrameContent_VSD
                                                                                                            CCFrameContent_VST
                                                                                                            CCFrameContent_VS
                                                                                                            CCFrameContent_VDT
                                                                                                            CCFrameContent_VD
                                                                                                            CCFrameContent_VT
                                                                                                            CCFrameContent_V

                                                                                                      The following information lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                                      Table Items Siebel CRM Can Map for the DotComPageContainer (Hybrid) Web Template

                                                                                                      ID Placeholder

                                                                                                      11 through 19

                                                                                                      Page Item

                                                                                                      21 through 22

                                                                                                      Page Item

                                                                                                      23

                                                                                                      History Label

                                                                                                      33 through 34

                                                                                                      Control

                                                                                                      35

                                                                                                      Favorites Label

                                                                                                      36 through 38

                                                                                                      Control

                                                                                                      50 through 55

                                                                                                      Page Item

                                                                                                        Find Template

                                                                                                        The DotCom Applet Find template uses the DotComAppletFindApplet web template. It displays the fields that the user can use in a search.

                                                                                                        This template uses the following structure:

                                                                                                        DotComAppletFindApplet
                                                                                                           dCCFormSearch

                                                                                                        The following information lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                                        Table Items Siebel CRM Can Map for the DotComAppletFindApplet Web Template

                                                                                                        ID Placeholder

                                                                                                        91

                                                                                                        Inside Applet Help Text

                                                                                                        132

                                                                                                        Menu

                                                                                                        133

                                                                                                        New

                                                                                                        141 through 142

                                                                                                        Control

                                                                                                        143

                                                                                                        Control

                                                                                                        1101 through 1130

                                                                                                        Label or Field

                                                                                                          License, Base, One Column Template

                                                                                                          The DotCom Applet License Base 1 Column template uses the DotComAppletLicenseBase1Column web template. It uses ID 2 to map the applet toggle control.

                                                                                                          This template uses the following structure:

                                                                                                          DotComAppletLicenseBase1Column
                                                                                                             CCApplet_NamedSpacer
                                                                                                             dCCTitle_Named
                                                                                                                dCCTitle
                                                                                                             CCTogglebar_drop

                                                                                                          The following information lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                                          Table Items Siebel CRM Can Map for the DotComAppletLicenseBase1Column Web Template

                                                                                                          ID Placeholder

                                                                                                          91

                                                                                                          Inside Applet Help Text

                                                                                                          132 through 133

                                                                                                          Control

                                                                                                          141 through 142

                                                                                                          Control

                                                                                                          157 through 158

                                                                                                          Control

                                                                                                          1200 through 1201

                                                                                                          Label

                                                                                                          1400 through 1401

                                                                                                          Label

                                                                                                            Parametric Search, Head Template

                                                                                                            The DotCom Applet Parametric Search Head template uses the DotComAppletParametricSearchHead web template. It displays the fields that the user can use to do a parametric search. A parametric search is a type of search that includes multiple criteria. For example, finding an opportunity within one of three territories, with a revenue of more than $35000, and with a lead quality of Very High.

                                                                                                            This template uses the following structure:

                                                                                                            DotComAppletParametricSearchHead
                                                                                                               CCApplet_Spacer
                                                                                                               CCTitle
                                                                                                               dCCListButtonsTop
                                                                                                                  dCCButtons_List
                                                                                                                  CCRecordNav
                                                                                                                  CCTogglebar_drop
                                                                                                                  CCListButtonsTopRight
                                                                                                               CCListBodyInverted

                                                                                                            The following information lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                                            Table Items Siebel CRM Can Map for the DotComAppletParametricSearchHead Web Template

                                                                                                            ID Placeholder

                                                                                                            2

                                                                                                            Control

                                                                                                            106

                                                                                                            Query

                                                                                                            107

                                                                                                            Go (ExecuteQuery)

                                                                                                            108

                                                                                                            Cancel (Query)

                                                                                                            109 through 111

                                                                                                            Control

                                                                                                            121

                                                                                                            First

                                                                                                            122

                                                                                                            Previous

                                                                                                            123

                                                                                                            Next

                                                                                                            124

                                                                                                            Last

                                                                                                            131

                                                                                                            New

                                                                                                            134

                                                                                                            Reset

                                                                                                            135

                                                                                                            Cancel

                                                                                                            136

                                                                                                            Save

                                                                                                            139 through 141

                                                                                                            Control

                                                                                                            142 through 143

                                                                                                            Control

                                                                                                            144

                                                                                                            Selected Row

                                                                                                            145

                                                                                                            Control

                                                                                                            146

                                                                                                            Control

                                                                                                            147

                                                                                                            Pick Control

                                                                                                            150 through 151

                                                                                                            Control

                                                                                                            160 through 164

                                                                                                            Control

                                                                                                            161 through 164

                                                                                                            Control

                                                                                                            499

                                                                                                            Record Title Row

                                                                                                            501 through 520

                                                                                                            Control

                                                                                                            1100

                                                                                                            Outside Applet Help Text

                                                                                                            1500

                                                                                                            Required or Legend

                                                                                                              Parametric Search, Tail Template

                                                                                                              The DotCom Applet Parametric Search Tail template uses the DotComAppletParametricSearchTail web template. It displays the result list of a parametric search.

                                                                                                              This template uses the following structure:

                                                                                                              DotComAppletParametricSearchTail
                                                                                                                 CCListBodyNoRowHilite
                                                                                                                 CCBottomApplet

                                                                                                              The following information lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                                              Table Items Siebel CRM Can Map for the DotComAppletParametricSearchTail Web Template

                                                                                                              ID Placeholder

                                                                                                              142 through 143

                                                                                                              Control

                                                                                                              144

                                                                                                              Selected Row

                                                                                                              145

                                                                                                              Control

                                                                                                              146

                                                                                                              Save

                                                                                                              147

                                                                                                              Pick Control

                                                                                                              501 through 540

                                                                                                              Field

                                                                                                                Real-Time Shopping Cart Template

                                                                                                                The DotCom Applet Realtime Cart template uses the DotComAppletRealtimeCart web template. It displays the real-time shopping cart applet.

                                                                                                                The following image includes an example of this template.

                                                                                                                Example of the Real-Time Shopping Cart Template

                                                                                                                This template uses the following structure:

                                                                                                                DotComAppletRealtimeCart
                                                                                                                

                                                                                                                The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                                                Table Items Siebel CRM Can Map for the DotComAppletRealtimeCart Web Template

                                                                                                                ID Placeholder

                                                                                                                132 through 133

                                                                                                                Control

                                                                                                                133

                                                                                                                Control

                                                                                                                140

                                                                                                                Icon or Mapped Title or Item Name or Quantity or Line Items Label or Line Items Field: Total Price Label or Total Price Field

                                                                                                                141

                                                                                                                Control

                                                                                                                500

                                                                                                                Mapped Title

                                                                                                                501

                                                                                                                Item Name

                                                                                                                502

                                                                                                                Quantity

                                                                                                                1222

                                                                                                                Line Items Label

                                                                                                                1223

                                                                                                                Total Price Label

                                                                                                                1322

                                                                                                                Line Items Field

                                                                                                                1323

                                                                                                                Total Price Field

                                                                                                                2222

                                                                                                                Label

                                                                                                                2223

                                                                                                                Label

                                                                                                                2322

                                                                                                                Field

                                                                                                                2323

                                                                                                                Field

                                                                                                                  Advanced Search Template

                                                                                                                  The DotCom Applet Search Advanced template uses the DotComAppletSearchAdvanced web template. It displays the fields that the user can use to do an advanced search.

                                                                                                                  This template uses the following structure:

                                                                                                                  DotComAppletSearchAdvanced
                                                                                                                     dCCFormSearch

                                                                                                                  The following information lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                                                  Table Items Siebel CRM Can Map for theDotComAppletSearchAdvanced Web Template

                                                                                                                  ID Placeholder

                                                                                                                  91

                                                                                                                  Inside Applet Help Text

                                                                                                                  132

                                                                                                                  Menu

                                                                                                                  133

                                                                                                                  New

                                                                                                                  141 through 142

                                                                                                                  Control

                                                                                                                  143

                                                                                                                  Control

                                                                                                                  1101 through 1130

                                                                                                                  Label or Field

                                                                                                                  1199

                                                                                                                  Label

                                                                                                                    Advanced Search Template With Tabs

                                                                                                                    The DotCom Applet Search Advanced Tabbed template uses the DotComAppletSearchAdvancedTabbed web template. It displays the fields that the user can use to do an advanced search. It includes tabs.

                                                                                                                    This template uses the following structure:

                                                                                                                    DotComAppletSearchAdvancedTabbed
                                                                                                                       CCTitle
                                                                                                                       dCCFormSearch

                                                                                                                    The following information lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                                                    Table Items Siebel CRM Can Map for the DotComAppletSearchAdvancedTabbed Web Template

                                                                                                                    ID Placeholder

                                                                                                                    91

                                                                                                                    Inside Applet Help Text

                                                                                                                    132

                                                                                                                    Menu

                                                                                                                    133

                                                                                                                    New

                                                                                                                    141 through 142

                                                                                                                    Control

                                                                                                                    143

                                                                                                                    Control

                                                                                                                    1101 through 1130

                                                                                                                    Label or Field

                                                                                                                    1199

                                                                                                                    Label

                                                                                                                    1500

                                                                                                                    Required or Legend

                                                                                                                      Basic Search Template

                                                                                                                      The DotCom Applet Search Basic template uses the dCCAppletSearchBasic web template. It displays the fields that the user can use to do a basic search.

                                                                                                                      This template uses the following structure:

                                                                                                                      dCCAppletSearchBasic
                                                                                                                         dCCFormSearch

                                                                                                                      The following information lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                                                      Table Items Siebel CRM Can Map for the dCCAppletSearchBasic Web Template

                                                                                                                      ID Placeholder

                                                                                                                      91

                                                                                                                      Inside Applet Help Text

                                                                                                                      132

                                                                                                                      Menu

                                                                                                                      133

                                                                                                                      New

                                                                                                                      141 through 142

                                                                                                                      Control

                                                                                                                      143

                                                                                                                      Control

                                                                                                                      1101 through 1130

                                                                                                                      Label or Field

                                                                                                                        Totals Template

                                                                                                                        The DotCom Applet Totals template uses the DotComAppletTotals web template. It is a specialized form template that creates multiline form totals, and then displays these totals beneath a quote or order.

                                                                                                                        The following image includes an example of this template.

                                                                                                                        Example of the Form/Totals Applet Template

                                                                                                                        This template uses the following structure:

                                                                                                                        DotComAppletTotals
                                                                                                                           dCCFormTotals
                                                                                                                           dCCButtons_Form

                                                                                                                        The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

                                                                                                                        Table Items Siebel CRM Can Map for the DotComAppletTotals Web Template

                                                                                                                        ID Placeholder

                                                                                                                        2

                                                                                                                        Back

                                                                                                                        106

                                                                                                                        Query

                                                                                                                        107

                                                                                                                        Go (ExecuteQuery)

                                                                                                                        108

                                                                                                                        Cancel (Query)

                                                                                                                        109 through 110

                                                                                                                        Control

                                                                                                                        131

                                                                                                                        New

                                                                                                                        132

                                                                                                                        Edit

                                                                                                                        133

                                                                                                                        Delete

                                                                                                                        134

                                                                                                                        Reset

                                                                                                                        135

                                                                                                                        Cancel

                                                                                                                        136

                                                                                                                        Save

                                                                                                                        139 through 143

                                                                                                                        Control

                                                                                                                        157 through 158

                                                                                                                        Control

                                                                                                                        1112 through 1117

                                                                                                                        Field or Label