Overview of Step Types

You use the Palettes pane in the Task Editor to define a task. The following table describes the different step types that are available in the Palettes pane.

Step Type	Description
Start	Defines the input conditions that must be met to run a task instance. For more information, see Creating a Start Step.
Task View	Displays a task view in the Siebel client. For more information, see Creating a Task View Step.
Siebel Operation	Includes an Insert, Update, or Query operation that interacts with a business component record. For more information, see Creating a Siebel Operation Step.
Business Service	Calls a business service that allows you to run a predefined or custom action. For more information, see Creating a Business Service Step.
Decision Point	Presents one or more decision conditions that the user must evaluate to determine the next step to run. For more information, see Creating a Decision Point.
Subtask	Calls a task. The subtask task can be independent of the calling task. For more information, see Creating a Subtask Step.
Commit	Explicitly saves task data that Siebel CRM stores in temporary storage to the Siebel database. For more information, see Creating a Commit Step.
Error	Creates an error and returns control to the current view. For more information, see Creating an Error Step.
End	Indicates the end of the task. For more information, see Creating an End Step.

The following table describes the connectors that you can add to define the task flow in the Palettes pane.

Connector Type	Description
Connector	Determines the direction of flow between steps in a task. A connector can be one of the following types: Connector. For more information, see Creating a Connector. Condition.. Includes a condition that must be met to continue through a path. For more information, see Creating a Branch Connector. Default. Does not include a condition. If a condition is not met for another connector, then the task flows down the default connector. For more information, see Creating a Branch Connector. Error Exception. For more information, see Creating an Error Exception Connector. User Defined Exception. This is defined in the following row.
User Defined Exception	Handles deviation from normal processing, such as a system error or a custom error that you define. For more information, see Creating an Error Exception Connector.

Connector Type

Description

Connector

Determines the direction of flow between steps in a task. A connector can be one of the following types:

Connector. For more information, see Creating a Connector.

Condition.. Includes a condition that must be met to continue through a path. For more information, see Creating a Branch Connector.
Default. Does not include a condition. If a condition is not met for another connector, then the task flows down the default connector. For more information, see Creating a Branch Connector.
Error Exception. For more information, see Creating an Error Exception Connector.
User Defined Exception. This is defined in the following row.

User Defined Exception

Handles deviation from normal processing, such as a system error or a custom error that you define. For more information, see Creating an Error Exception Connector.