Setting Up Downloads, Documentation, and Product Literature

Siebel Self Service provides customers with access to all product documentation, product literature, and software downloads and updates (collectively referred to as Siebel literature). The literature can be provided in a variety of formats, including HTML, PDF, executable files, and dynamic link library files.

Customers who have registered their products can immediately access all the literature for their products without having to perform a search. From the Self Service portal, customers can select My Account, then My Products and see a list of all the products that they have registered. When customers click a product name, a list of all the literature linked to that product is immediately displayed.