For additional information about Siebel CRM releases, see Siebel CRM Update Guide and Release Notes on My Oracle Support, 2382435.1 (Article ID), for each
applicable release.
The system requirements and supported platform certifications (including third-party products,
supported operating systems, RDBMS platforms, and so on) are available from the Certifications
tab on My Oracle Support.
Siebel CRM makes extensive use of application containers. For detailed information about the
configuration and administration of an application container outside of the Siebel configuration
framework, see Apache Tomcat documentation. See also Stopping and Starting the Siebel Application Container and Customizing the Application Container for Siebel Application Interface.
Note: For information about features and product changes in recent Siebel CRM releases (Siebel CRM
18.x and later), see prior versions of Siebel Installation Guide. Prior to Siebel CRM 21.2, two
guides were provided: Siebel Installation Guide for Microsoft
Windows and
Siebel Installation Guide for UNIX, the final versions of
which are versioned for Siebel CRM 21.1. Some information in the previous guides, including
what’s new information since Siebel CRM 17.0, is still valid but is omitted from the new
guide. Refer to prior document versions as needed.
Note: The terms drag and drag... and drop are used in this
guide to describe how to move items from one place to another on the UI using a mouse or
similar device. You move an item by first selecting the item and (with the mouse button
depressed) then moving the item elsewhere on the UI (where you release the mouse
button).