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Oracle® Communications EAGLE Application Processor Alarms and Maintenance Guide
Release 16.3
E96331
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32300 3000000000000001 – Server Fan Failure

Alarm Type: TPD

Description: This alarm indicates that a fan on the application server is either failing or has failed completely. In either case, there is a danger of component failure due to overheating.

Description: This alarm indicates that a fan in the EAGLE fan tray in the EAGLE shelf where the E5-APP-B is "jacked in" is either failing or has failed completely. In either case, there is a danger of component failure due to overheating.

Severity: Major

OID: TpdFanErrorNotifyTpdFanErrorNotify 1.3.6.1.4.1.323.5.3.18.3.1.2.1

Alarm ID: TKSPLATMA13000000000000001

Recovery

Note:

  1. Run syscheck in Verbose mode to verify a fan failure using the following command:
    [admusr@hostname1351690497 ~]$ sudo syscheck -v hardware fan
    Running modules in class hardware...
             fan: Checking Status of Server Fans.
    *         fan: FAILURE:: MAJOR::3000000000000001 -- Server Fan Failure. This test uses the leaky bucket algorithm.
    *         fan: FAILURE:: Fan RPM is too low, fana: 0, CHIP: FAN
    One or more module in class "hardware" FAILED
    
    LOG LOCATION: /var/TKLC/log/syscheck/fail_log
    
  2. Refer to the procedure for determining the location of the fan assembly that contains the failed fan and replacing a fan assembly in the appropriate hardware manual. After you have opened the front lid to access the fan assemblies, determine whether any objects are interfering with the fan rotation. If some object is interfering with fan rotation, remove the object.
  3. Run "syscheck -v hardware fan" (see Running syscheck Through the EPAP GUI)
    • If the alarm has been cleared (as shown below), the problem is resolved
    [admusr@hostname1351691862 ~]$ sudo syscheck -v hardware fan
    Running modules in class hardware...
    Discarding cache...
             fan: Checking Status of Server Fans.
             fan: Fan is OK. fana: 1, CHIP: FAN
             fan: Server Fan Status OK.
                                     OK
    
    • If the alarm has not been cleared (as shown below) continue with the next step
    [admusr@hostname1351690497 ~]$ sudo syscheck -v hardware fan
    Running modules in class hardware...
             fan: Checking Status of Server Fans.
    *         fan: FAILURE:: MAJOR::3000000000000001 -- Server Fan Failure. This test uses the leaky bucket algorithm.
    *         fan: FAILURE:: Fan RPM is too low, fana: 0, CHIP: FAN
    One or more module in class "hardware" FAILED
    
    LOG LOCATION: /var/TKLC/log/syscheck/fail_log
    
  4. Contact My Oracle Support (MOS).