32314 3000000000004000 - Server Temperature Error

Alarm Type: TPD

Description: The internal temperature within the server is unacceptably high.

Severity: Major

OID: TpdTemperatureErrorNotify 1.3.6.1.4.1.323.5.3.18.3.1.2.15

Alarm ID: TKSPLATMA153000000000004000

Recovery

1. Ensure that nothing is blocking the fan's intake. Remove any blockage.
2. Verify that the temperature in the room is normal (see the following table). If it is too hot, lower the temperature in the room to an acceptable level.

   Table 4-2 Server Environmental Conditions

   Ambient Temperature	Operating: 5 degrees C to 40 degrees C Exceptional Operating Limit: 0 degrees C to 50 degrees C Storage: -20 degrees C to 60 degrees C
   Ambient Temperature	Operating: 5° C to 35° C Storage: -20° C to 60° C
   Relative Humidity	Operating: 5% to 85% non-condensing Storage: 5% to 950% non-condensing
   Elevation	Operating: -300m to +300m Storage: -300m to +1200m
   Heating, Ventilation, and Air Conditioning	Capacity must compensate for up to 5100 BTUs/hr for each installed frame. Calculate HVAC capacity as follows: Determine the wattage of the installed equipment. Use the formula: watts x 3.143 = BTUs/hr

   Note:

   Be prepared to wait the appropriate period of time before continuing with the next step. Conditions need to be below alarm thresholds consistently for the alarm to clear. The alarm may take up to five minutes to clear after conditions improve. It may take about ten minutes after the room returns to an acceptable temperature before syscheck shows the alarm cleared.
3. Verify that the temperature in the room is normal. If it is too hot, lower the temperature in the room to an acceptable level.

   Note:

   Be prepared to wait the appropriate period of time before continuing with the next step. Conditions need to be below alarm thresholds consistently for the alarm to clear. It may take about ten minutes after the room returns to an acceptable temperature before the alarm cleared.
4. Run syscheck Check to see if the alarm has cleared
   • If the alarm has been cleared, the problem is resolved.
   • If the alarm has not been cleared, continue with the next step.
5. Run syscheck Check to see if the alarm has cleared
   • If the alarm has been cleared, the problem is resolved.
   • If the alarm has not been cleared, continue with the next step.
6. Replace the filter (refer to the appropriate hardware manual).

   Note:

   Be prepared to wait the appropriate period of time before continuing with the next step. Conditions need to be below alarm thresholds consistently for the alarm to clear. The alarm may take up to five minutes to clear after conditions improve. It may take about ten minutes after the filter is replaced before syscheck shows the alarm cleared.
7. Run syscheck (see Running the System Health Check).
   • If the alarm has been cleared, the problem is resolved.
   • If the alarm has not been cleared, continue with the next step.
8. If the problem has not been resolved, contact My Oracle Support (MOS).