Oracle® Communications EAGLE Application Processor Alarms and Maintenance Guide Release 16.3 E96331 |
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Alarm Type: TPD
syscheck
in Verbose mode will provide information about which type of problem is occurring. Caution:
When changing the network routing configuration of the server, verify that the modifications will not impact the method of connectivity for the current login session. The route information must be entered correctly and set to the correct values. Incorrectly modifying the routing configuration of the server may result in total loss of remote network access.Severity: Major
OID: 1.3.6.1.4.1.323.5.3.18.3.1.2.14
Alarm ID: TKSPLATMA143000000000002000
Recovery
syscheck
in Verbose mode. The default router at <IP_address> cannot be pinged.
This error indicates that the router may not be operating or is unreachable. If the syscheck
Verbose output returns this error, go to 4.
The default route is not on the provisioning network.
This error indicates that the default route has been defined in the wrong network. If the syscheck
Verbose output returns this error, go to 4.
An active route cannot be found for a configured default route.
This error indicates that a mismatch exists between the active configuration and the stored configuration. If the syscheck
Verbose output returns this error, go to 5.
syscheck
in Verbose mode. syscheck
Verbose output indicates:The default route is not on the provisioning network
epapconfig
. 2
, Configure Network Interfaces Menu
, from the EPAP Configuration Menu.
MPS Side A: hostname: mpsa-d1a8f8 hostid: 80d1a8f8
Platform Version: x.x.x-x.x.x
Software Version: EPAP x.x.x-x.x.x
Wed Jul 17 09:51:47 EST 2002
/-------EPAP Configuration Menu--------\
/----------------------------------------\
| 1 | Display Configuration |
|----|-----------------------------------|
| 2 | Configure Network Interfaces Menu |
|----|-----------------------------------|
| 3 | Set Time Zone |
|----|-----------------------------------|
| 4 | Exchange Secure Shell Keys |
|----|-----------------------------------|
| 5 | Change Password |
|----|-----------------------------------|
| 6 | Platform Menu |
|----|-----------------------------------|
| 7 | Configure NTP Server |
|----|-----------------------------------|
| 8 | PDB Configuration Menu |
|----|-----------------------------------|
| 9 | Security |
|----|-----------------------------------|
| 10 | SNMP Configuration |
|----|-----------------------------------|
| 11 | Configure Alarm Feed |
|----|-----------------------------------|
| 12 | Configure Query Server |
|----|-----------------------------------|
| 13 | Configure Query Server Alarm Feed |
|----|-----------------------------------|
| 14 | Configure SNMP Agent Community |
|----|-----------------------------------|
| e | Exit |
\----------------------------------------/
Enter Choice: 2
1
, Configure Provisioning Network
, from the Configure Network Interfaces Menu.
/-----Configure Network Interfaces Menu----\
/--------------------------------------------\
| 1 | Configure Provisioning Network |
|----|---------------------------------------|
| 2 | Configure Sync Network |
|----|---------------------------------------|
| 3 | Configure DSM Network |
|----|---------------------------------------|
| 4 | Configure Backup Provisioning Network |
|----|---------------------------------------|
| 5 | Configure Forwarded Ports |
|----|---------------------------------------|
| 6 | Configure Static NAT Addresses |
|----|---------------------------------------|
| 7 | Configure Provisioning VIP Addresses |
|----|---------------------------------------|
| e | Exit |
\--------------------------------------------/
Enter choice: 1
1
, IPv4 Configuration
(or 2
for IPv6 Configuration
), from the Configure Provisioning Network Menu. MPS Side A: hostname: EPAP17 hostid: f80a110f
Platform Version: 6.0.2-7.0.3.0.0_86.45.0
Software Version: EPAP 161.0.28-16.1.0.0.0_161.28.0
Wed Jun 15 01:33:56 EDT 2016
/-----Configure Provisioning Network Menu-\
/-------------------------------------------\
| 1 | IPv4 Configuration |
|----|--------------------------------------|
| 2 | IPv6 Configuration |
|----|--------------------------------------|
| e | Exit |
\-------------------------------------------/
Enter Choice: 1
Y
and press Enter.
EPAP software and PDBA are running. Stop them? [N] Y
Verifying connectivity with mate ... Enter the EPAP A provisioning network IP Address [192.168.61.90]:
Verifying connectivity with mate ... Enter the EPAP A provisioning network IP Address [192.168.61.90]: Enter the EPAP B provisioning network IP Address [192.168.61.91]: Enter the EPAP provisioning network netmask [255.255.255.0]: Enter the EPAP provisioning network default router IP Address: 192.168.61.250
Provisioning Network configuration information
, enter e
to return to the Configure Network Interfaces Menu.e
again to return to the EPAP Configuration Menu.syscheck
output indicates the following error. Otherwise, go to 6: An active route cannot be found for a configured default route
epapconfig
on the server console. 6
, Platform Menu
, from the EPAP Configuration Menu.
/-------EPAP Configuration Menu--------\
/----------------------------------------\
| 1 | Display Configuration |
|----|-----------------------------------|
| 2 | Configure Network Interfaces Menu |
|----|-----------------------------------|
| 3 | Set Time Zone |
|----|-----------------------------------|
| 4 | Exchange Secure Shell Keys |
|----|-----------------------------------|
| 5 | Change Password |
|----|-----------------------------------|
| 6 | Platform Menu |
|----|-----------------------------------|
| 7 | Configure NTP Server |
|----|-----------------------------------|
| 8 | PDB Configuration Menu |
|----|-----------------------------------|
| 9 | Security |
|----|-----------------------------------|
| 10 | SNMP Configuration |
|----|-----------------------------------|
| 11 | Configure Alarm Feed |
|----|-----------------------------------|
| 12 | Configure Query Server |
|----|-----------------------------------|
| 13 | Configure Query Server Alarm Feed |
|----|-----------------------------------|
| 14 | Configure SNMP Agent Community |
|----|-----------------------------------|
| e | Exit |
\----------------------------------------/
Enter Choice: 6
2
, Reboot MPS
, from the EPAP Platform Menu. A
or B
). In this example, A
is used. MPS Side A: hostname: EPAP17 hostid: f80a110f Platform Version: 6.0.2-7.0.3.0.0_86.45.0 Software Version: EPAP 161.0.28-16.1.0.0.0_161.28.0 Wed Jun 15 01:34:39 EDT 2016 /-----EPAP Platform Menu-\ /--------------------------\ | 1 | Initiate Upgrade | |----|---------------------| | 2 | Reboot MPS | |----|---------------------| | 3 | MySQL Backup | |----|---------------------| | 4 | RTDB Backup | |----|---------------------| | 5 | PDB Backup | |----|---------------------| | e | Exit | \--------------------------/ Enter Choice: 2 Reboot MPS A, MPS B or BOTH? [BOTH]: A Reboot local MPS...
syscheck
. syscheck
output collected in the previous steps. savelogs
to gather all application logs (see Saving Logs Using the EPAP GUI).savelogs_plat
to gather system information for further troubleshooting (see Saving Logs Using the EPAP GUI), and contact My Oracle Support (MOS).syscheck
in Verbose mode. The default router at <IP_address> cannot be pinged.
This error indicates that the router may not be operating or is unreachable. If the syscheck
Verbose output returns this error, go to 4.
The default route is not on the provisioning network.
This error indicates that the default route has been defined in the wrong network. If the syscheck
Verbose output returns this error, contact My Oracle Support (MOS).
An active route cannot be found for a configured default route.
This error indicates that a mismatch exists between the active configuration and the stored configuration. If the syscheck
Verbose output returns this error, contact My Oracle Support (MOS).
syscheck
Verbose output indicates:The default router at <IP_address> cannot be pinged