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Oracle® Communications EAGLE Application Processor Alarms and Maintenance Guide
Release 16.3
E96331
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32308 3000000000000100 - Server Provisioning Network Error

Alarm Type: TPD

Description: This alarm indicates that the connection between the server’s eth1ethernet interface and the customer network is not functioning properly. The eth1 interface is at the upper right port on the rear of the server on the EAGLE backplane.

Note:

The interface identified as eth01 on the hardware is identified as eth91 by the software (in syscheck output, for example).

Severity: Major

OID: TpdFanErrorNotifyTpdProvNetworkErrorNotify 1.3.6.1.4.1.323.5.3.18.3.1.2.9

Alarm ID: TKSPLATMA93000000000000100

Recovery

  1. Verify that a customer-supplied cable labeled TO CUSTOMER NETWORK is securely connected to the upper right port on the rear of the server on the EAGLE backplane.to the appropriate server. Follow the cable to its connection point on the local network and verify this connection is also secure.
  2. Test the customer-supplied cable labeled TO CUSTOMER NETWORK with an Ethernet Line Tester. If the cable does not test positive, replace it.
  3. Have your network administrator verify that the network is functioning properly.
  4. If no other nodes on the local network are experiencing problems and the fault has been isolated to the server or the network administrator is unable to determine the exact origin of the problem, contact My Oracle Support (MOS).