Configuring a Route (Conference Mode Recording)
Route configuration is important to the flexibility of your ISR installation. A route defines the parameters to evaluate and invoke recording, as well as the recording rules to apply for all calls received by the ISR. Users are given access to recordings based on routes.
Use the following test procedure to make your first recording. This procedure uses a wildcard route that applies the same recording rules to every call received. Please note that this is not the recommended configuration to deploy in a production system, as it eliminates the ability to assign users access to specific recordings.
Note:
Use the new Route you configure in this section for call verification purposes only.To configure a route:
-
Enter your
credentials in the
Email and
Password fields.
Note: Upon initial login, you are required to change the email and password login credentials, and then you must update the password again every 90 days.
The following page displays.
-
From the Main Menu,
click
Admin. The following
page displays.
-
Click the
Routes
. The following page displays.
The Route page displays the following about each Route.
Column Description Account Name of the Account assigned to the current route. Type Type of route associated with this account (DNIS - To, ANI - From, or Both - To/From) Pattern Pattern that is matched in the incoming INVITE. Virtual Pattern Not supported. Recording is Specifies whether or not recording is enabled on this account/route. Percent to Record Indicates the percentage of calls currently being recorded on this account/route. This route can also be used to test SIPREC traffic without any changes.
