19.2.1

This section describes new features and updates in the patch.

Document 2731148.1 describes documentation updates to support the patch.

Document 2772454.1 list issues fixed in the patch.

Client Application Loader (CAL)

Added Unique Static HTTP Request Headers

Added unique static HTTP request headers to the Simphony client for data sent to the server for the following Simphony data service types – DBSYNCH, TOTALSPOSTING, and EMC. This then enables a load balancer to route the requests to dedicated app server(s) that are optimized to respond to the specific request type.

Enterprise Cash Management (ECM)

Support for New Operator Options in Employee Classes Module

The Employee Classes module has a new Operator Option 27 - Prevent Multiple Receptacle Counts, which lets you specify whether workstation operators can count a receptacle session more than once. If option 27 is enabled, workstation operators can perform transactions after counting a receptacle session.

The new Operator Option 28 - Prevent Transactions once a Count has been Performed lets administrators specify whether workstation operators can perform transactions after a receptacle session count. Selecting option 28 does not prevent workstation operators from adjusting a count or from transferring funds out of the counted receptacle.

If option 27 is disabled and option 28 is enabled, workstation operators can perform more than one count and can perform more transactions following a count.

The Oracle MICROS Simphony Configuration Guide and the Oracle MICROS Simphony Manager User Guide contain more information on configuring and using ECM.

Enterprise Management Console (EMC)

Streamlined Process for Deleting a Property from an Enterprise

The process for deleting a property from the Enterprise has been streamlined. All property level data is removed dynamically, including revenue centers in the property.

The Oracle MICROS Simphony Configuration Guide contains more information on deleting a property.

Option 6 - Enable Thailand Tax Printing in the Tax Parameters module (International Options tab) is no longer in use. This option has been replaced with a fiscal solution that uses extensibility.

Support for Managing Employee Access Level from Labor Management

Support has been added to Simphony to manage the Employee Access Level from Labor Management. The Employee Access Level is set within Labor Management and is in Simphony via the Data Transfer Service (DTS) labor job.

The Employee Access Level is not manageable from the Enterprise Management Console (EMC) when Labor Management is in use. When the Employee Access Level is changed in Labor Management, it is subsequently updated in Simphony.

Gift and Loyalty and Stored Value Cards (SVC)

Support for the Valutec Command Module Plug-in

The Valutec command module plug-in is now available for use with Simphony. The Valutec command module plug-in is a custom loyalty and gift card host adapter that communicates between Simphony and the Valutec host. This command module incorporates the web service API provided by Valutec. Valutec loyalty is not supported with devices running the Android mobile operating system.

The Oracle MICROS Simphony Configuration Guide contains more information on configuring the Valutec plug-in.

Support for XProcessor Extension Application Plug-ins

The XProcessor Extension Application now supports the following processor plug-ins, which interact with external gift card/stored value card provider systems:
  • Generic SVC Processor - Givex

  • SVS Processor

  • ValueLink Processor

Note:

Activation of denominated cards does not work and must not be used with the SVS and ValueLink Processors.

The Oracle MICROS Simphony Configuration Guide contains more information on configuring XProcessor plug-ins and gift card operations.

Kitchen Display System (KDS)

Support for Configuring Voided Chits

Simphony now lets you configure how the KDS displays chits for items voided on the POS workstation.

The Oracle MICROS KDS Configuration and User Guide contains more information on configuring KDS order devices.

Menu Items

Support for Multiple Menu Item Class Thresholds to Work with Condiment Prefixes

Support has been added for multiple Menu Item Class thresholds to work with condiment prefixes. When option 65 - Support Enhanced Prefix Mode (Parent Only) is enabled in the Menu Item Classes module (for the menu item class of a parent menu item), the threshold values configured for a condiment group (in the Menu Item Classes Forced Condiments tab) now work correctly. Condiment prefixes follow the threshold rules available in the Menu Item Classes module.

When a workstation operator uses the Add prefix, a separate ADD line item appears in the check detail containing the condiment selected from the default condiment. This is used with thresholds (and condiment prefixes) so that each additional condiment (with prefix) is shown separately when added for the first time, unless the price is the same.

The Oracle MICROS Simphony Configuration Guide—specifically Configuring Menu Item Classes, Assigning Condiments to Parent Menu Item Classes, and Using Condiment Prefixes with Menu Item Classes—contains more information.

Support to Change Menu Item Price Levels

Workstation operators are allowed to change the price of menu items added to a check in the current round from the price assigned to one main menu level or sub menu level to the price assigned to another menu level.

At a casino, a Comp tender macro is used to change the price level (to a complementary price level), and then a Comp tender is used to close the check. This feature now supports the same macro functionality in Simphony. Casino administrators can create multiple price records for a menu item, with some records created as a complimentary tender macro. For example, the macro has the steps to change the price level to a configured Comp level and to use the Comp tender to close the check. A workstation operator adds items using the standard pricing, and then selects the Comp tender macro when the guest presents a Comp slip.

When used outside of a macro, you can configure the change price level function to change to a specific main or sub price level, or to prompt for the price level.

The following types of menu items are not affected and the price level cannot be changed using this feature:
  • Menu items from a previous service round

  • Weighed menu items

  • Open-priced menu items

  • Menu items that have been voided

  • Menu items that are not in the active filter (if seat filtering is in use)

  • Discounted menu items

  • Menu items associated with a service charge

  • Menu items associated with a subtotal discount

EMC Configuration Enhancements

Administrators can configure this feature using two new function buttons in the Page Design module of the EMC:
  • Change Price Main Level

  • Change Price Sub Level

In addition, two new transaction privileges in the Roles module enable the workstation operator to change the price of a menu item:
  • 305 - Authorize/Perform Change Price Main Level for Current Round

  • 306 - Authorize/Perform Change Price Sub Level for Current Round

The Main Level and Sub Level must be configured in the Menu Item Classes module on the Options tab. If 10 - On = Use Sub Level... is disabled for a menu item class, main level pricing is used. The main level pricing is set in the Menu Item Maintenance module on the Prices tab, by selecting the main or sub menu level in the Active On Level field.

When using the Change Price Level feature, you can also change the active main or sub level pricing by configuring the following new options in the RVC Parameters module for the current round (transaction, not by class):
  • 71 - Change Price Main Level sets active Main Level

  • 72 - Change Price Sub Level sets active Sub Level

Enhancements have been made to address changing the price level of combo meals in the current round, as they may have menu levels to specify pricing for combos. Side items configured with different prices in the Menu Item Maintenance module do not reflect the prices shown in the POS client. When using combo meals, the POS client applies the prices from the Combo Meal Groups or Combo Meals configuration rather than from the Menu Item Maintenance configuration. The system checks for Combo Group Item Prices from the Combo Meal Groups module based on the Active Level; if no price exists, it checks for Combo Group Prices from the Combo Meals module. If no price exists in both Combo Meal Groups and Combo Meals, nothing is displayed in the POS client. Combo Meals option 4 - Add Side Prices To Meal Price adds the side item price to the entire combo meal, and no price is shown under side items in the POS client. Regardless of the Change Price Main Level and Change Price Sub Level, this is the methodical approach to applying combo meal prices. The system calculates the price only on non-zero priced items. The Change Price Main Level function applies to all menu items on the check in the current round (not for specific items only), with the exception of voided items or zero-priced items.

The Oracle MICROS Simphony Configuration Guide—specifically Menu Levels—contains more information about configuring menu levels and their associated prices.

Support to Reset Modified Condiments to Default Settings when the Menu Item Master is Switched

Support has been added to reset modified condiments to the default setting when a Menu Item Master is switched. The drop-down list Condiment Handling with Parent Item Switching is added to the Menu Item Classes module to configure this option. You can select one of the following condiment-handling options from the list:
  • 0 - Condiments Remain Unchanged

  • 1 - Reset Default Condiments Only

  • 2 - Reset All Condiments

The Oracle MICROS Simphony Configuration Guide—specifically Configuring Menu Item Classes—contains more information.

Support to Add Dietary Labels to Menu Item Masters

Support has been added for configuring and designating special dietary labels (for example, Gluten Free, Vegetarian, Vegan, and Heart Healthy) to menu items masters in Simphony. A new module called Dietary Labels has been added to the EMC. Dietary Labels are created in this module, and then associated with menu item masters in the Menu Item Maintenance module.

The Oracle MICROS Simphony Configuration Guide—specifically Adding Dietary Labels to Menu Item Masters—contains more information.

Support to Override a Parent Menu Item Tax Class

The system now supports an override of a parent menu item’s tax class when ordering specific condiment menu items. Such overrides are sometimes required in locations where food is taxed differently based on its preparation. For example, a whole bagel is not taxed, but a bagel that is sliced in half is taxed. The same bagel could also be taxed if it is warmed and served whole. In both cases, the bagel’s status changes from non-prepared to prepared, resulting in a tax change. Preparation instructions, such as sliced and warmed, can be configured as condiment items in the EMC, and then workstation operators can add them to the parent item on the POS workstation.

When the Parent Tax Class Override column is set to a valid tax class, there are two available options to drive the behavior of the parent tax class if there is a conflict with an existing menu item tax class override.

This configuration is only meant for condiment menu items. A condiment item can be configured to override a parent item’s tax on all menu items associated with the condiment. The condiment only applies to the menu item to which it is added; the condiment does not change the taxes for the entire check, nor for items not associated with the parent item.

The Oracle MICROS Simphony Configuration Guide—specifically Configuring the Parent Item Tax Class Override—contains more information.

Operations on the POS Workstation

Support for 99 Seats per Table

Simphony now supports entering up to 99 seats per table, increasing the previous maximum limit from 64.

Payments

Added Room Charge Tender Field

The Configuration Number field for the room charge tender record has been removed from the Payments module. This drop-down field is now called Room Charge Tender in the Tender Parameters module. The value remains the same: select the Tender/Media record to use for room charges with the OPERA PMS Interface.

The Oracle MICROS Simphony Configuration Guide—specifically Configuring the Room Charge Tender and Configuring the Loadable PMS Payment Module—contains more information.

Peripheral Devices

Remote Marketing Display Support

The Remote Marketing Display (RMD) feature allows you to connect a secondary 10–inch display to an Oracle MICROS Workstation 6 Series (non-Oracle Linux for MICROS). If the secondary display is a touchscreen, you have the option to show customers current transaction detail, and then prompt them to confirm their order. If there is change due, then a dialog box is shown to customers. The system can also s how customized images during a transaction, or videos while the workstation is idle. If video files are placed on workstations (via CAL), then the application plays designated videos every 5 minutes (by default).

The Oracle MICROS Simphony Configuration Guide—specifically Interfaces with Simphony—contains more information for RMD configuration details.

The Oracle MICROS Workstation 6 Series Setup Guide for the 610, 620, and 650—specifically Calibrating the Workstation and 10–Inch Customer Display—contains more information.

Simphony Interface Module (SIM)

Enhancement to Barcode Entries Made from POS Workstation

Barcode entries made from a POS workstation have been enhanced so Barcode scanning is now only allowed during a transaction in a more logical and expected manner.

The Simphony Interface Module (SIM) Manual—specifically Appendix F—has been updated in Table 155 to include the BARCODE scan Event.

Simphony Transaction Services (STS) Generation 2

Support for Flagging Menu Items that Contain Alcohol

You can now flag menu items that contain alcohol in the EMC Menu Item Classes module. The new Menu Item Classes option 82 - Contains Alcohol is used by integrators (via STS Gen 2) to show users which menu items contain alcohol. The alcohol flag setting is also supported by the Import/Export utility for menu items.

The Oracle MICROS Simphony Configuration Guide—specifically Transaction Services, and Simphony Transaction Services API Reference contain more information about STS Gen 2.

Menu Item Availability for Cloud and On-Property APIs

Integrators can now receive details about the availability of Menu Items from the STS Generation 2 APIs. With this new function, integrators can seamlessly decide whether or not to include menu items based on the details they receive from the API.