7 Quick Billing

The Quick Billing function is designed to expedite check out process during disembarkation, and enable invoices to be printed in batches using a filter. This function is accessible from File Menu, Cashier, Guest Quick Billing.

Figure 7-1 Quick Balance Selection Criteria


This figure shows the Quick Balance Selection Criteria

Table 7-1 Quick Balance Selection Criteria

Field Description

Passenger Invoices

Type of invoice form

Embarkation Date

Embarkation Date filter

Disembarkation Date

Disembarkation Date filter

Express Check Out

Select to include/exclude in Express Check-Out

Payment Type

Payment type filter

Redirected Payment Type

Redirect selected payment to another payment method

Package Plan

Filter by Package Plan

Folio Balance

Filter by folio balance, for example: greater than or equal to X value.

Do not collect non-refundable credit

Credit balance withheld for use in future cruise.

Deck

Invoice sort order by deck.

Starboard/Portside

Invoice sort order Starboard/Portside.

Section

Invoice sort order by section.

Disable accounts

Update account status to "allow manual postings only" or "blocked all postings"

Process 0 bal with transactions

Include guests that has already settled in full and allow a reprint of the invoice in Quick Billing window.

Process 0 balance accounts

Include 0 balance accounts with/without transactions.

Group

To include Group Account.

Printer

Printer assigned for invoice printing, number of copies to print and print orientation.

Charge Commission

Define whether to applicable commission applies when balancing the accounts.

Figure 7-2 Quick Balance Selected Tab


This figure shows the Quick Balance Selected Tab

Table 7-2 Field Definition of Guest Quick Balance

Field Description

Cabin

Cabin number

Deck

Location of Cabin

Name

Guest Name

Balance

Total Invoice Balance

Auth

Authorization Status

Print

Invoice Printed status.

Statistics

Indicator count of selected, processed and remaining accounts with its value in balance or charged.

Send eMail

Invoices are email to guest on-board email account.

Close Postings

Set invoice postings to Disallowed

Balance

Process balancing for selected accounts

Print

Print invoices for selected accounts

Guest Quick Billing

Quick Bill Printing

The Selection Criteria tab in Guest Quick Billing function determines the type of invoices to print/pay based on the criteria chosen for all disembarking passengers, for example, passenger paying by credit card or only guest with X outstanding amount.

  1. From the Cashier file menu, select Guest Quick Billing function.

  2. In the Guest Quick Balance window, select an invoice type, Embarkation Date, Disembarkation Date, Payment Type, Folio Balance (if applicable), Deck and Section.

  3. In the Printer section, select an invoice printer, enter the number of copies to print and select the print orientation, and then click Print.

  4. At the Quick Printing prompt, select Yes to continue.

Quick Bill Balance

Other than printing invoices by batch, balancing of the passenger account is possible if there is a credit card on file.

  1. Repeat step 1 to 3 of the above.

  2. In the Disable accounts field, select the appropriate Posting status from the drop-down list.

  3. Navigate to the Selected tab to verify the results, and adjust the selection until desire result is achieved.

  4. To exclude a passenger from the search result, right-click on the name and then click Remove. Once the passenger is removed, the statistic count will update accordingly.

  5. At the Confirmation prompt, click Yes to confirm and then click Balance.

  6. Click Yes at the Quick Balance prompt, then click OK at the Quick Balance Info prompt.

    Figure 7-3 Quick Balance Info Prompt


    This figure shows the Quick Balance Info Prompt
  7. At the Quick Balance Info warning prompt, red the warning, then click OK to proceed.

    Figure 7-4 Quick Balance Info on Balance


    This figure shows the Quick Balance Info on Balance
  8. The total charged value and number of account processed are shown in the Statistic section, once the account is balanced successfully.

    Figure 7-5 Statistic of Account Processed and Value Charged


    This figure shows the Statistic of Account Processed and Value Charged
  9. Click the Close Postings to disallow postings on these accounts.

Quick Bill eMail

Passenger or crew that has on-board email account may opt to receive copy of their invoices via Email, and this function is a Parameter controlled. Please consult your IT Department for setup if this is not pre-configured.

  1. Repeat step 1 to 4 of Quick Bill Balance. If no printer is assigned, the system disable the Send eMail feature.
  2. Navigate to the Selected tab and then click Send eMail
  3. Without balancing the invoice, click Send eMail.
  4. At the Quick Printing prompt, click Yes to proceed. An ‘e-Mail sent’ is added to the Auth column when the invoice is successfully sent.

    Figure 7-6 Invoice Successfully Emailed Indicator


    This figure shows the Invoice Successfully Emailed Indicator

Quick Bill Balance with Commission

The Quick Bill Balance with Commission enables credit card commission to be charged at the point of balancing the passenger account. By default, the Charge Commission is checked in the Criteria Selection tab and commission value are then calculated by the system based on the pre-defined commission linked to the Financial Department — Credit.

  1. Repeat step 1 to 4 of the Quick Bill Balance.

    Note:

    To exclude a commission charge for certain payment type, filter using the Payment type and un-check the Charge Commission check box.
  2. Navigate to the Selected tab to verify the results, and adjust the selection until desire result is achieved. The chargeable commission is shown in the commission column.
  3. To exclude a passenger from the search result, right-click on the name and then click Remove.
  4. Click Balance to proceed.
  5. At the follow on prompt, click OK and note each prompt messages before proceeding to the next.
  6. In the Statistic section, the total value charged and number of account processed get updated.
  7. Click Close Postings to disallow further postings for these accounts.

Residents Quick Billing

The Residents Quick Billing function is the exact same function as Guest Quick Billing, with the exception that it only filters the Residents accounts instead of passengers. Those accounts must have a check mark in the “Residents” field in the Edit Information, Other Parameter Resident.

System Accounts Quick Billing

The System Accounts Quick Billing is a process that only balances the System Accounts and has lesser criteria to choose from than Guest Quick Billing.

Figure 7-7 System Account Quick Billing


This figure shows the System Account Quick Billing
  1. From the Cashier file menu, select System Account Quick Billing option.
  2. In the Invoices section, select the Invoice format, then navigate to Criteria tab and select the Balancing End Date, Payment Type, Folio Balance, if any.
  3. If Enable System Account to post to future cruise on embarkation date after full payment is checked, all postings posted after the invoice is fully paid are recorded in the next cruise.
  4. At the Printer selection, select and invoice printer, enter the number of copies to print and the print orientation, and then click Print.
  5. Repeat step 3 — 9 of Quick Bill Balance.

Group Quick Billing

The Group Quick Billing function is similar to Guest Quick Billing, and it only filter the Group Account, excluding all its group members.

Figure 7-8 Group Quick Billing Window


This figure shows the Group Quick Billing Window

Repeat steps 1 to 9 of Quick Bill Balance.