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Contents
Title and Copyright Information
Preface
1
Front Desk Function
Batch Reporting
Passenger Disembark Assistant Setup
Child Locator
Checking Out a Child
Changing the Pick up Person
Advance Board Card Printing
BoardCard Wizard
Check In/Out Status
Cruise Comment
Cabin Availability
Searching for Available Cabin
Viewing Availability Using Deck Plan
Cabin Overview
Cabin Status
Postings Overview
Amenities Overview
Itinerary Overview
Flights Overview
Adding/Removing Flight Information
Comments Overview
Revenue Overview
Add Work Order
Adding Work Orders by Batch
2
Cashier Function
Search Panel
Searching For Guest
Guest Info Tab
Creating a New Reservation
Editing a Reservation
Canceling Reservation
Posting Status
Creating a Party
Adding to Group
Removing from Group
Primary Guest
Show Log
Guardian Assignment
Mark No Show
Service Charge
Disabling Service Charge Posting
Add to Disembark Group
Remove from Debark Group
Disc, Route, Pkg Tab
Pay for Another Party
Paid by Another Party
Advanced Routing
Deleting an Existing Routing
SPMS Discount
Deleting a Discount
MICROS Discount
Assigning Point-of-Sale (POS) Discount Level
Micros Advance Discount
Disallow Department
Package Plan
Assigning / Purchasing a Package Plan
Refunding a Package Plan
Routing a Package Plan Posting
Balancing a Package Invoice Manually
Invoice Tab
Add Posting
Void Posting
Pay Invoice
Paying an Invoice by Cash
Paying an Invoice with Foreign Currency
Paying an Invoice by City Ledger
Disable Posting Automatically
Resetting Posting Status to Alllowed
Payment by Credit Card
Print Invoice
Preview Invoice
Emailing an Invoice
Exporting an Invoice
Custom Excel Export
Move & Route
Setting Up Charge Route
Criteria Discount
Item Discount
Hide No Print
Transactions Marked with No Prints
To Reset No Print Transactions to Original State
Set Credit Limit
Close Posting
Set Spending Limit
Show Pre-Cruise Invoice
Converting a Pre-Cruise Invoice into Actual Posting
Undoing Non-Converted Pre-Cruise Posting
More Guest Info Tab
Take Picture
Cruise Reservation Related Info
Document Return
Service Info Tab
Setting Up an Amenity / Special Request
Marking Items as Delivered
Activity Viewer Tab
Navigating Through Activity Viewer
Printing an Itinerary
Revenue Analyzer Tab
History Tab
Creating Future Reservation
Editing Future Reservation
Removing Future Reservation
Comments Tab
Adding a Comment/Sub-Comment
Attaching Image File
Resolving a Comment
Other Info Tab
Flight Assignment
Travel Documents Tab
Adding/Editing a Travel Document
Custom Info Tab
Guest History Tab
Loyalty/TrackIt Tab
Adding / Editing a Loyalty Program
Confiscated Item
Renew Reservation Function
Express Reservation Function
Get Credit Cards Function
Registering Multiple Credit Card
Check In Function
Check Out Function
Print Boardcard Function
Change Cabin Function
Changing an Assigned Cabin
Messages Function
Creating / Editing a Message
Delivering / Undo Delivery of a Message
Deleting a Message
Printing a Message
Turning Message Light On/Off
Express Edit Information Function
3
System Accounts
Creating a System Account
Changing the System Account Information
Enabling Posting for Next Cruise
Applying Payment to Next Cruise Posting
Discount & Routing Tab
Registering a Credit Card
Setting an Inactive Account
4
Groups
Group Info Tab
Creating New Group Account
Editing a Group Account
Discounts & Routing Tab
Setting up Discounts
Group Invoice Tab
Itinerary Planner Tab
Group Credit Card
Adding Reservation to Group Account
Checking in Group Account
Checking Out Group Account
5
Visitors
Adding New Visitor
Editing Visitor Information
Enablling/Disabling a Visitor
Changing Status to Onboard/Ashore
Scanning Travel Document
Adding Future Visit
6
Gift Card
7
Quick Billing
Guest Quick Billing
Quick Bill eMail
Quick Bill Balance with Commission
Residents Quick Billing
System Accounts Quick Billing
Group Quick Billing
8
Quick Postings
Quick Discount
Quick Check-Out
Quick Service Charge Posting
Quick Messages
9
Flight Assignment
Assigning Flight Details
10
Ashore Deny List
Denying Passenger from Going Ashore
Removing Passenger from Going Ashore List
11
Batch Assign Disembark Group
Assigning Passengers to Disembarkation Group
Un-assigning Passengers to Disembarkation Group
12
Print Disembark Letter
13
Unposted Package Posting
14
Cashier Sessions
Opening a Cashier Session
Closing a Cashier Session
Resolving Imbalance Cashier Session
Transferring Money From/To Ship
15
Options
16
Security
Change Password
User Logfile
Gangway Logfile
Count Onboard/Shoreside
Guests/Crew Onboard
Guest/Crew Shoreside
Port/Visa Requirement
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