The Front Desk Menu comprises functions such as Cabin Overview, Posting Overview and Check-in/Check-out status, which provides you a high level monitoring and overview of the operations.
The product is pre-installed with a set of operational reports. You can create and add customize reports through the Administration module, System Setup, Reports Setup.
Figure 1-1 Reports List
Printing a Report
Select Reports Batch Printing from the Reports drop-down list.
In the Batch Reports Printing window, select the batch number to print.
In the Printer selection section, select the Printer and then click Run.
Figure 1-2 Passenger Disembark Assistant Setup
In the Passenger Disembark Assistant Setup form, click Add New.
Click Exit to close the form.
Note:
You cannot delete the group if there is passenger assigned. You must first unassigned all the passenger from the group before proceeding.To remove a debarkation group, select the group from the list and click Delete.
The Child locator function enables you to monitor the location where a child is checked in to, based on their reservation status — Expcted, Check-In or Check-Out, and the guardian assigned to take care of the child.
Figure 1-3 Child Locator
Checking In a Child
Figure 1-5 Advance Board Card Printing Window
The Check In Status provides a real time status of expected check in for the day. it shows the number of reservations for the day, checked in and remaining check in at that time.
Similarly, the Check-Out Status shows the total of reservations checking out, checked-out and the number remaining.
From the Front Desk menu, select the Cruise Comment option.
Select the Cruise from the drop-down list.
Enter the comment in the blank field and then click OK to save.
Figure 1-6 Cabin Availability
Figure 1-7 Deck Plan Viewer
The Cabin Overview shows you a quick view of all cabin status by date, category, cabin clean status and occupant’s name. You can also update the cabin clean status by batch from here.
Figure 1-8 Cabin Overview
On the Overview window, the cabin number and category are shown, with its cabin cleaning status next to i
If the cabin is occupied or block for an expected guest, the name appears on the grid from the date booked until check-out.
To search for a specific category or cabin cleaning state, use the filter fields.
To show the Available Cabins of the window, select the guest name then click Show Free Cabin.
Batch Update of Cabin Clean Status
At the Cabin Overview window, click Batch Update Cabin Clean Status.
In the Batch Update Cabin Clean Status window, choose the categoryor deck, followed by cleaning status and then click Search.
Cabins matching the criteria are shown. Check mark the cabin number check-box to select or use the Select All option.
Choose the Clean Status from the drop-down list and click Update.
Figure 1-9 Cabin Status Change
From the Front Desk menu, select Cabin Status option.
In the Search Criteria, select the Deck and/or Category, then click Search.
Cabins matching the search criteria are shown on the window. Select the cabin, then navigate to Cabin Status.
Select the Status from the drop-down list, insert the Block From/Until date and the Unavailability Reason.
Click OK to proceed and update the status shown in the grid. Blcoked cabins are highlighted in light orange in the Cabin Overview window.
Figure 1-10 Posting Overview Window
From the Front Desk menu, select Postings Overview option.
Select the Cruise Date.
Select the Department code to view.
Postings of the selected department code are shown.
Double-clicking the transaction opens the posting details window and display the bill image.
Figure 1-11 Amenities Overview
From the Front Desk menu, select Amenities Overview option.
In the Selection Criteria, choose from the available filters and then click Refresh.
Information matching the selected criteria are displayed at the window.
Adding/Editing/Delivering Amenities
See Cashier Function, Guest Handling, Service Info Tab for more information.
Figure 1-12 Itinerary Overview
Figure 1-13 Flight Overview Window
Figure 1-14 Comments Overview Window
See Cashier Function, Guest Handling, Comments Tab for more information on how to add and remove comments.
Figure 1-15 Revenue Overview Window
Figure 1-16 Check Mark Boxes
Figure 1-17 Add New Work Order Form
Figure 1-18 Cabin Selection Criteria