2 Getting Started

The Mobile Check-In application help to simplify and speed up the check-in process especially when you are handling a large crowd during embarkation. You can also check in your guests from any location within the cruise.

The following sections describes the usage of the Mobile Check-In application on mobile devices.

Launching the Mobile Check-In Application

To launch the Mobile Check-In in a browser,

1. On your device, open your browser. See Supported Browser

2. Enter the URL for the Mobile Check-In application.

3. On the login page, sign in with your user name and password.

To launch the Mobile Check-In as Mobile App in Android/iOS devices,

1. On your device, open your browser. See Supported Browser

2. Enter the URL for the Mobile Check-In application.

3. On an Android device, an "Add to Home Screen" pop up notification will appear. Press the Add to Home Screen button.

Login into the Mobile Check-In Application

1. On the Mobile Check-In Login page, enter your user name and password.
2. You can press the Show Password to view your password when entering it.

   Figure 2-1 Mobile Check-In Login Page

   
   
   
3. Click on one of the three (3) hyperlinks on the login page to view the

   • Help

   • Legal Terms

   • Privacy

4. If you sign in with an incorrect user name, password or both, you will receive an error “System Error, please contact System Admin”, and the field color changes to red.
5. Upon a successful log in, your user name and profile picture will be displayed at the top right and it navigate to the Search Guest page.

   Figure 2-2 Mobile Check-In Landing Page

   
   
   
6. To logout from the application, press the arrow down icon next to your profile and press the Sign Out button. This brings you back to the login page.
7. You can access the Check In function from the menu item as shown in below figure.

   Figure 2-3 Cruise Property Management Menu